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Reviews

Average Ratings

4.6
256 lifetime reviews. Includes reviews of Bob Bell Chevrolet from DealerRater.com
  • Carol is the assistant manager and very unprofessi

    I took my new car in for service because of I heard a clunk noise under the car when I would make a left turn. Carol was unprofessional and told...

    Dealer Response

    Shae, we regret that you had a negative experience with us, but are glad you brought this to our attention. If you'd be willing, though, we would ...


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    I took my new car in for service because of I heard a clunk noise under the car when I would make a left turn. Carol was unprofessional and told me she didn't know why I was so upset . Car still not repaired.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Shae, we regret that you had a negative experience with us, but are glad you brought this to our attention. If you'd be willing, though, we would love to talk directly with you and rectify these issues. Bob Bell Chevrolet Of Bel Air, (410) 879-2544


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  • Extraordinary Experience
    February 21, 2017

    I purchased my new Chevy Cruise from Bob Bell at the Belair, MD location last year. Alan was my Sales Consultant. Alan was very professional, co...


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    I purchased my new Chevy Cruise from Bob Bell at the Belair, MD location last year. Alan was my Sales Consultant. Alan was very professional, courteous, and knowledgeable of the cars on the lot. In my opinion, he's the best.

    Does recommend this dealer

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  • The worst place i have ever been

    I emailed this dealer many times to ask if the 2013 silverado was there .I told them i was driving a long distance .One of their salesman Rob emai...

    Dealer Response

    We appreciate your candid feedback. The situation that you described doesn't sound typical of our staff. We take pride in maintaining excellent bu...


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    I emailed this dealer many times to ask if the 2013 silverado was there .I told them i was driving a long distance .One of their salesman Rob emailed me back and said yes the truck was there .So we set up a time and day to look at the truck .This was friday evening .I was coming down sat morning .I drove for and hour and a half .Rob was busy with another customer .I waited and waited .So a half hour later i asked one of the other four salesman standing around where the truck was i would like to look at it.Kevin the sales manager told me the truck was at the other dealership give him 15 min and he would let me know either way .So i said i will get something to eat call .Well 45 mins later still no call from Kevin .I called him .He said the truck was not there .But he had a 2011 with more miles and a higher price tag he would sell me .At this point i am just about done .Then the ultimate slap in the face .Kevin said i can put a couple of gallons of gas in your truck for your trouble .Really I wasted four hours of my sat day and a tank of gas for nothing.If i could give Zero stars i would .If this is how you like to be treated .Then by all means .Have at it

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    We appreciate your candid feedback. The situation that you described doesn't sound typical of our staff. We take pride in maintaining excellent business relations. Please allow us the opportunity to speak with you directly. If you're willing, contact our General Manager at (410) 879-2544 so that we may discuss ways to improve your future dealings with Bob Bell Chevrolet Of Bel Air.


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  • Best car buying experience ever!!
    November 20, 2016

    Carol Mullins gave my boyfriend and i the best experience buying a car. She was relaxed and never pushed the sale on us. She was invested in us an...


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    Carol Mullins gave my boyfriend and i the best experience buying a car. She was relaxed and never pushed the sale on us. She was invested in us and we could tell she wanted us happy and in the right vehicle for us!

    Does recommend this dealer

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  • No Pressure
    October 25, 2016

    Just wanted to give a shout out to Julio Martinez... He was awesome to work with...absolutely no pressure. I would definitely recommend him and t...


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    Just wanted to give a shout out to Julio Martinez... He was awesome to work with...absolutely no pressure. I would definitely recommend him and this dealership to my friends .

    Does recommend this dealer

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  • Slowest Place Ever!
    October 15, 2016

    I have been here multiple times. Every time I have ever been here I have waited over 2 hours. I get things take time, but when AAA and Pep Boys ca...


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    I have been here multiple times. Every time I have ever been here I have waited over 2 hours. I get things take time, but when AAA and Pep Boys can test a battery in 5 minutes, EXPLAIN TO ME HOW IT TAKES 2 HOURS! This isn't even the first time! I was here 6 months ago to get a battery replaced for another car and it's the same deal! I hate this place. Ive been here many times ubfortunutly and ill spare you the one time I was here for 5 hours waiting! Basically unless you have nothing better to do with your life than wait. GO SOMEPLACE ELSE!

    Does not recommend this dealer
    Came in for service or repair

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  • "excellence in service'
    March 5, 2016

    I had a great buying experience over at bob bell chevrolet, was a little apprehensive at first because of other not so good used car buying experi...


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    I had a great buying experience over at bob bell chevrolet, was a little apprehensive at first because of other not so good used car buying experiences in the past, BUT salesman Mark Conrad really guided me in for a smooth landing !!! I am so greatful that i was able to get with the right person ,what a big difference that makes in the purchase of a used vehicle ,,,thank you mark and i will be back!!!!!!!!!!!

    Does recommend this dealer

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  • Courteous and professional
    February 17, 2016

    On my third Chevy working with Sam Walters. Sam always goes that extra mile to assure his customers their complete satisfaction. What he promises ...


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    On my third Chevy working with Sam Walters. Sam always goes that extra mile to assure his customers their complete satisfaction. What he promises is what you get and if it can't be done, he is upfront in telling you so. For my part, a man you can trust.

    Does recommend this dealer

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  • Professional, upfront, honest car dealership
    February 16, 2016

    Manager Chris Silk and Salesperson Miki are the best. Purchasing our 3rd vehicle from Bob Bell was a pleasant experience. Miki found just the ca...


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    Manager Chris Silk and Salesperson Miki are the best. Purchasing our 3rd vehicle from Bob Bell was a pleasant experience. Miki found just the car for us. He explained the options and gave us plenty of time to discuss the options without any pressure. We will definitely be back to Bob Bell!

    Does recommend this dealer

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  • Still waiting
    January 20, 2016

    Here for a computer update. I was told it would take a little over an hour. My "appointment " was at 8am. Car in at 7:45am it is now 10:27am. I wi...


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    Here for a computer update. I was told it would take a little over an hour. My "appointment " was at 8am. Car in at 7:45am it is now 10:27am. I will definitely move on from this dealership.

    Does not recommend this dealer
    Came in for service or repair

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