2019 Duramax warranty work
2019 Duramax needed warranty work , people rude as always so I ended up paying out of pocket at Mr. Nobody (great folks) instead of dealing with horrible service.
We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us at your earliest convenience. Thank you, we look forward to speaking with you. Best regards, McKenney Chevrolet Family
Buying process was awesome with Shane Helms! He worked with me and has for about 10 years. Excellent guy!
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, McKenney Chevrolet Family
I bought a truck and my temporary tag is dead a I still haven’t received my tag. My truck is parked in my drive and I can’t drive it . Please get my tag!
Hello, thank you for leaving us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
I was very pleased with my service and the length of time that it took.
At 10:30 Saturday morning, the sales manager accepted my offer on a 2019 RAM truck. I told the sales person I was 2 hours away. She said to text when I left. I did and after driving 30 minutes for a text telling me to wait. Another salesperson was showing the truck. After a couple of text communications about where we stood, 4 hours later I got a text saying it was sold. They are somewhere on the spectrum of unethical, insensitive or incompetent. Not sure which.
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best regards, McKenney Chevrolet Family
New car experience
Team did everything to get me in the car I preferred and in the price range I wanted. I told them upfront what I was wanting and they tried multiple options to get me that. I love my new car!
As always good customer service and always friendly
Fast and no pressure to buy the sales person was very knowledgeable about the the vehicle I was purchasing I got the price I was looking for and payment Thanks
I want to share my experience that has yet been resolved. I purchased a vehicle from this dealership about a year ago. Everything was great until I had a minor issue. My issue was that a piece of my grill flew off when I traveled to Florida. I went to one of my local dealership to get this issue resolve and they informed me that my grill was an after market part and they cannot help me. I never installed any after market parts in my vehicle this is how I got my vehicle. After they did their investigation they discovered that the dealership they got the car from did not disclose that with them. After talking with the manager in service Robert, I informed him that I appreciate him trying to resolve my issue, but I don't want any more after market parts on my vehicle and asked for an exchange. He forwarded all my information to the GM Cliff that has yet to reach out to me since he received my information on the 25th of February. I've called several times and I could never get a hold of him. I drove and hour and half from my home in Columbia to Gastonia NC to speak to him still couldn't find him. That night I spoke to Seth who Mentioned that he will give me a good deal on a new car due to the circumstances. The offer he gave me was ridiculous. He gave nothing over what my actual trade in value was and charge me more for a car that I seen for 5k cheaper somewhere else. I'm getting the BBB involved at this time, but I would not recommend this place to anyone.
I purchased Chevy Cruse the sales person (Randy) w
I purchased a Chevy Cruse from McKenney Chevrolet Dealership. The sales person (Randy) was very helpful. He walk me through the process step by step I didn't feel rush or pressure. I would tell my family and friends go to McKenney Chevrolet great place ,great service don't forget to ask for Randy (sales person).