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Reviews

Average Ratings

4.6
357 lifetime reviews. Includes reviews of McKenney Chevrolet from DealerRater.com
  • Great experience purchasing a new vehicle

    I would like to take this opportunity to thank Kurtis Vause who I worked with on purchasing a new vehicle. 2014 Malibu. He is an awesome sales m...


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    I would like to take this opportunity to thank Kurtis Vause who I worked with on purchasing a new vehicle. 2014 Malibu. He is an awesome sales man and made the process of purchasing a new vehicle a great experience for myself. My other vehicle had an incident so I was without a vehicle and had no other choice but to look for a new vehicle. I had visited your dealership a few times just browsing and I informed Kurtis of the situation and he was very understanding and patient with me through the whole process of searching for vehicles, testing driving vehicles over the duration of 2 months. Myself and my husband are very pleased with our overall experience with your dealership and have recommended Kurtis to others who are or will be searching for a vehicle this year. Thank you for the wonderful experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Looking for my 1st Brand New Truck
    April 21, 2017

    Logan was my sales person. He did very well. He was well informed on the ins and outs of the vehicle I chose. He explained all the 'bells and w...

    McKenney Chevrolet Cadillac Buick GMC

    Thank you for taking the time to write this review, Jeff. Our highest priority is to excite and delight our customers and we are thrilled to know ...


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    Logan was my sales person. He did very well. He was well informed on the ins and outs of the vehicle I chose. He explained all the 'bells and whistles' of the extras and even helped me understand the steps to getting everything setup and connected. I really appreciate his knowledge of his work and furthermore, being a Veteran myself, I appreciate his service to our Country. I would like to thank Matt Surbeck for setting me up with him, and, at 46 years old, as crazy as this may sound, Thank you for my very first brand new vehicle purchase.

    Does recommend this dealer
    McKenney Chevrolet Cadillac Buick GMC

    Thank you for taking the time to write this review, Jeff. Our highest priority is to excite and delight our customers and we are thrilled to know that Logan made sure every tiny detail was shared and explained properly. We look forward to working with you again and if there are other things you need assistance with, you know where to find us. Respectfully, The McKenney Chevrolet Buick GMC Cadillac Team


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  • great service

    i had the oil changed and service performed and all of the services were timely and efficent with very little waiting


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    i had the oil changed and service performed and all of the services were timely and efficent with very little waiting

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Brought my Traverse in for routine maintenance. Once I called for the appointment multiple warranty issues starting happening (true story); air ba...


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    Brought my Traverse in for routine maintenance. Once I called for the appointment multiple warranty issues starting happening (true story); air bag service light, stereo blacked out, along with multiple other issues.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent Service

    Everyone there was polite and friendly. Seth was great. He walked us through every step of the process. I could not have asked for a better salesman.


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    Everyone there was polite and friendly. Seth was great. He walked us through every step of the process. I could not have asked for a better salesman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Recent Service

    The Service staff was very quick and always polite! I was surprised at how fast my car was done! I appreciate being able to continue my day as q...


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    The Service staff was very quick and always polite! I was surprised at how fast my car was done! I appreciate being able to continue my day as quickly as I did.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Cars.com

    Everybody body there is super friendly, and excited to serve the customer. Tommy, Ryan, David, and Tim are great to work with.


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    Everybody body there is super friendly, and excited to serve the customer. Tommy, Ryan, David, and Tim are great to work with.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Overall very lacking expierence

    My "visits" with this dealership and handling was quite interesting. I called ahead and made an appointment with Kyle Yandle to come down and see...


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    My "visits" with this dealership and handling was quite interesting. I called ahead and made an appointment with Kyle Yandle to come down and see what he could do for me in December. Kyle's customer service and help was fantastic, we were there for 3 hours or so and they told us the bank we were working with was closed to come back tomorrow to continue the deal, Kyle would contact me about the deal and how to proceed. Well Kyle never contacted me all day so I reached out to him on facebook and he notified me he was sent home early and suspended. I never received a call from the dealership at all that day, or the next couple of days, so I called that monday to see what was going on. They told me they got me approved but there was a hitch, Im a pizza delivery driver and I needed to prove my income for 60 days, pretty let down by this but I needed a car, I was in an accident a few weeks prior due to someone pulling out infront of me. The lady I spoke with which was a customer service manager of some sort said the deal was locked in, it would be on hold for 2 months so I could show my income via my deposited tips, nightly. Two months pass and I had to contact the dealership, they never contacted me once to stay in touch. I got ahold of the same lady and she tells me that I had to give her the proof of my income and once again a hitch, I had to go through the approval process again, the deal was not put on hold at all and I had to fill out a new credit application. The first time I got 3 hard inquires on my credit and my info sent to 11 different banks, my credit score dropped 28 points just from the first time. In the end I wasnt really put up with a new salesman or person to help with my deal, Kyle lost his job for whatever reason and I feel like I wasted alot of time trying to give these folks my money. On a positive note I deliver here often to the finance department and the ladies there are incredibly nice, every person who answered my calls were super nice and the dealership was very clean and a pleasure to visit.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Excellent Service
    March 11, 2017

    Tim Spivey is excellent, always takes good care of my car and me, never suggests doing things that are not necessary. I feel I can totally trust ...


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    Tim Spivey is excellent, always takes good care of my car and me, never suggests doing things that are not necessary. I feel I can totally trust him with my car and to do the right thing.","

    Does recommend this dealer
    Came in for service or repair

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  • Great service
    February 23, 2017

    Every time I visit McKenney Chevrolet I am treated with respect by the staff. I'm a repeat customer because I can be assured that I am treated fai...

    McKenney Chevrolet Cadillac Buick GMC

    Hi Elaine and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we kn...


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    Every time I visit McKenney Chevrolet I am treated with respect by the staff. I'm a repeat customer because I can be assured that I am treated fairly being a woman and the only recommendations I'm getting for my vehicle are ones that are actually needed. The prices are fair and the ease of appointments is great. I recommend McKenney to everyone I know.

    Does recommend this dealer
    Came in for service or repair
    McKenney Chevrolet Cadillac Buick GMC

    Hi Elaine and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Kind regards, McKenney Chevrolet Buick GMC Cadillac Team


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