Reviews

Average Ratings

4.1
140 lifetime reviews.
  • Great buying xperience!

    We just bought our ninth car from Jones and the experience as usual, was great. No pressure, vast knowledge and just a fantastic deal. We have us...

    Dealer Response

    Hi, Jim! Thank you so much for sharing this with us! We are so happy to hear you have had such wonderful experiences with us for almost 20 years n...


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    We just bought our ninth car from Jones and the experience as usual, was great. No pressure, vast knowledge and just a fantastic deal. We have used "Jones for a lifetime" services and benefits for almost twenty years. Guess you can say we are with Jones for a lifetime!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, Jim! Thank you so much for sharing this with us! We are so happy to hear you have had such wonderful experiences with us for almost 20 years now! We love having you a part of the Jones Family, and we look forward to taking great care of you for many years to come!


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  • Great Car Buying Experience

    Just bought a new car from Mark D. And he was awesome. Car buying can be stressful and nerve wracking but he was great to work with - very down to...

    Dealer Response

    Thank you so much for your glowing review! We are so happy to hear that Mark was able to make your recent buying experience so easy! We appreciate...


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    Just bought a new car from Mark D. And he was awesome. Car buying can be stressful and nerve wracking but he was great to work with - very down to earth, personable, and funny. He made it easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your glowing review! We are so happy to hear that Mark was able to make your recent buying experience so easy! We appreciate your feedback, and we look forward to taking great care of you for many years to come!


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  • Best Dealership to buy from!!! Jones Toyota!!!

    Just very easy to do business! The Jones for a Lifetime program is AWESOME!!! Thank you Jerry Flores!!!

    Dealer Response

    Thank you so much for your glowing review! We are so happy to hear that you had such a great experience with Jerry, we will pass your kind words o...


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    Just very easy to do business! The Jones for a Lifetime program is AWESOME!!! Thank you Jerry Flores!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your glowing review! We are so happy to hear that you had such a great experience with Jerry, we will pass your kind words on to him. We appreciate your feedback and we look forward to taking great care of you for many years to come!


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  • William A. Verch/Owner and Robin S. Verch/Co-Owner

    This is our 3rd car purchase from Jones Junction in Bel Air. We love everything about this dealership! The salesmen, finance person, and service a...

    Dealer Response

    Hi, William! Thank you so much for sharing your recent experience with us, we are so happy to hear that it was outstanding! We appreciate your fee...


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    This is our 3rd car purchase from Jones Junction in Bel Air. We love everything about this dealership! The salesmen, finance person, and service at Jones are excellent and we will continue to purchase any/all future cars from Jones. Damon McFadden was our salesman and he was absolutely wonderful and extremely knowledgeable and helpful. Our overall experience was outstanding. We will tell all of our friends! Thank you for such a wonderful experience. Everything about your dealership is outstanding and we absolutely love our new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, William! Thank you so much for sharing your recent experience with us, we are so happy to hear that it was outstanding! We appreciate your feedback, and we look forward to taking great care of you for many years to come!


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  • Excellent

    I bought a 2017 Toyota Rav4!! I must say that the salesman Mike from Nissan sold me the Toyota. He was very pleasant & knowledeable. Thanks for he...

    Dealer Response

    Hi, Sunshine! Thank you so much for your five-star review! We are so happy to hear that you had such a great experience in our sales department wi...


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    I bought a 2017 Toyota Rav4!! I must say that the salesman Mike from Nissan sold me the Toyota. He was very pleasant & knowledeable. Thanks for helping me get my car!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Sunshine! Thank you so much for your five-star review! We are so happy to hear that you had such a great experience in our sales department with Mike! We hope you are loving your new RAV4, and we look forward to taking great care of you for many years to come!


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  • Great place

    I've bought several cars at Jones. Dealing with Danyelle and Tim has been a pleasure. Great people to deal with.

    Dealer Response

    Hi John. Thank you so much for your five-star review! We are so happy to hear that you had such a great experience in our sales department! We app...


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    I've bought several cars at Jones. Dealing with Danyelle and Tim has been a pleasure. Great people to deal with.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John. Thank you so much for your five-star review! We are so happy to hear that you had such a great experience in our sales department! We appreciate your feedback, and we look forward to taking great care of you for many years to come!


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  • 4Runner

    I hate buying a new car but was referred by a friend. Quick and painless and am happy with the vehicle!

    Dealer Response

    Thank you so much for your five-star review! We are so happy to hear that you had such a great experience in our sales department and that you are...


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    I hate buying a new car but was referred by a friend. Quick and painless and am happy with the vehicle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your five-star review! We are so happy to hear that you had such a great experience in our sales department and that you are loving your new 4Runner! We appreciate your feedback, and we look forward to taking great care of you for many years to come!


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  • Pretty bad when a sales manager wont return emails

    I was referred to Tim Carter from the GM and reached out to him about a car that I wanted to purchase. Never heard back from him. Too bad - this w...

    Dealer Response

    Thank you for your feedback, it is extremely valuable to us. It is our goal to ensure that all of our customers are happy and satisfied. We are so...


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    I was referred to Tim Carter from the GM and reached out to him about a car that I wanted to purchase. Never heard back from him. Too bad - this would have been the 2nd car that I purchased from Jones but will take my business elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, it is extremely valuable to us. It is our goal to ensure that all of our customers are happy and satisfied. We are so sorry to learn that you had a less than perfect experience with our sales department. We apologize for the disconnect in communication - that disconnect is not normal from us. If you could kindly take a moment to share your feedback with us via email at feedback@jonesjunction.com, we would greatly appreciate it. This will allow the owners to work directly with you to make your situation right. Thank you again for your feedback and we look forward to turning things around.


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  • I'll never go back

    I e-mailed the sales person several times during the day about a car i was interested in. I made an appointment to test drive the car that day. I ...

    Dealer Response

    We are so sorry for your less than perfect experience.


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    I e-mailed the sales person several times during the day about a car i was interested in. I made an appointment to test drive the car that day. I arrived at the dealer but she never told me the car was not available. She never said she was sorry that she never called me. The old Bait and switch. Very unprofessional.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are so sorry for your less than perfect experience.


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  • Great Experience, friendly staff

    Jorge and the team really took it upon themselves to help me find a car that fit into my budget but was also what I wanted. They were all very pat...

    Dealer Response

    Eva, I really appreciate the time it took for you to write this review. Jorge is a valued member of our team and it is great to hear that he was a...


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    Jorge and the team really took it upon themselves to help me find a car that fit into my budget but was also what I wanted. They were all very patient, understanding and friendly. I was very happy with my experience here. Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Eva, I really appreciate the time it took for you to write this review. Jorge is a valued member of our team and it is great to hear that he was able to help you find the vehicle that satisfies your needs. Please continue to visit us whenever you have questions, and we will continue to provide great service. Warm Regards, Greg Ryland (gryland@jonesjunction.com) General Sales Manager


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