Reviews

Average Ratings

4.8
480 lifetime reviews.
  • Good place to trade

    Dennis was able to take my trade and transfer the tags to the new truck. Even threw in a full tank of gas.


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    Dennis was able to take my trade and transfer the tags to the new truck. Even threw in a full tank of gas.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Service department

    Don't come here to get ur car service, waited 15min before someone would check me in . Customer service is very horrible


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    Don't come here to get ur car service, waited 15min before someone would check me in . Customer service is very horrible

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent used car deal

    Gordy was our salesman, very helpful, no pressure and hooked us up with a great deal for a used Car. We will shop here again, even though we live ...


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    Gordy was our salesman, very helpful, no pressure and hooked us up with a great deal for a used Car. We will shop here again, even though we live 35 miles away.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • bridon1004

    We have purchased many, many vehicles from numerous dealerships and our experience today (3/25/2017) was without a doubt the most pleasant, stress...


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    We have purchased many, many vehicles from numerous dealerships and our experience today (3/25/2017) was without a doubt the most pleasant, stress-free auto shopping experience we have ever encountered. The entire staff at Plaza Ford is remarkable. Everyone was friendly and professional; however, our salesman Keith Hinder was exceptional! Keith was the most sincere, honest, caring and straight-forward sales person we have ever met. Plaza Ford is not your typical dealership, they are very easy to work with and do not use high-pressured tactics to sell their vehicles as seen at most other dealerships. Do yourself a favor.....SHOP AT PLAZA FORD FIRST!!! STOP IN AND ASK FOR KEITH, YOU WON'T BE SORRY.....IT WILL BE A GREAT EXPERIENCE!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Job done right

    I had my 2006 F-150 towed to Plaza Ford on 23 February 2017 due to another failed Throttle Body hecho en (made in) Mexico. The original throttle b...


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    I had my 2006 F-150 towed to Plaza Ford on 23 February 2017 due to another failed Throttle Body hecho en (made in) Mexico. The original throttle body failed back in May of 2009. The truck got to Plaza about 0745 and all work was done about 1015 which included the install of the new throttle body, PCM update and fuel injector cleaning. I am very happy with the quality of service and friendliness from Gary Pinder. The only downside was the labor cost is very expensive, but at least I am up and running, and the Ford Service card has 12 months free of interest

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Keith was awsome

    Keith did an amazing job. He gave me the best price and trade in. I will be back.

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Chris. If you have any additional questions ...


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    Keith did an amazing job. He gave me the best price and trade in. I will be back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Chris. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!


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  • Plaza Ford very organized and helpful

    We travelled to purchase a car and the folks here were well organized and helpful. They also got back to us with questions we had very quickly.

    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Laura! Safe travels!


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    We travelled to purchase a car and the folks here were well organized and helpful. They also got back to us with questions we had very quickly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Laura! Safe travels!


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  • Explorer Service

    Service met my expectations. They were unable to provide a receipt to me for the service - some problem with system I did not understand


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    Service met my expectations. They were unable to provide a receipt to me for the service - some problem with system I did not understand

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Air Conditioning

    I know this repair required someone who knows his stuff. You did.

    Dealer Response

    We're more than happy to have been of service! Thank you for your positive feedback.


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    I know this repair required someone who knows his stuff. You did.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're more than happy to have been of service! Thank you for your positive feedback.


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  • Very helpful and Personable employees

    My 2015 Explorer is GREAT. Smooth ride and lots of space. Service is good and usually fast.

    Dealer Response

    We're happy to hear that you're enjoying your vehicle, Donna! We're glad to have been of service. Thanks for the positive feedback.


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    My 2015 Explorer is GREAT. Smooth ride and lots of space. Service is good and usually fast.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you're enjoying your vehicle, Donna! We're glad to have been of service. Thanks for the positive feedback.


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