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Reviews

Average Ratings

4.8
Average based on 161 reviews.
  • Great Service Experience

    My son was leaving for 9 months away at college and I thought I should have the spare tire recall done, and while there I wanted the tires rotated...

    Dealer Response

    Carole, thank you for the feedback! We are happy to hear of your positive experience at Antwerpen Toyota, and we are grateful you chose us for you...


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    My son was leaving for 9 months away at college and I thought I should have the spare tire recall done, and while there I wanted the tires rotated and the fluid levels checked. With an 800 mile trip looming the next day I took the first appointment available on the website. The mechanics completed those things pretty quickly, but also found we needed new brakes. After all the items were completed, I headed home, but thought I felt a pull to the left. My son later drove it without me telling him that and he really felt a pull. So I brought it back and Jimmy did a test drive with me, diagnosed it as radial pull from uneven wear on the tires, and since my son had to leave the next day Jimmy asked if I wanted him to just rotate them back and I said yes. The pull was gone. We are going to have to figure out what is going on, but it got my son and husband safely to Florida the next day. The customer service from Jimmy and Yale was the best I've ever had at any dealership. I did feel like they really cared.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Carole, thank you for the feedback! We are happy to hear of your positive experience at Antwerpen Toyota, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, the Antwerpen Toyota Team


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  • New Customer ?

    So far so good ! Sales & service have been top notch thus far.

    Dealer Response

    Thank you for leaving us this review. Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the ...


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    So far so good ! Sales & service have been top notch thus far.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this review. Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 4-star review. We are committed to providing great customer service in all areas of our dealership and we are delighted to know that you had an overall positive experience. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Antwerpen Toyota Scion Team


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  • thanks for your help

    Hello my Name is Jeannette Coiilns recently i was is need of a new car so i seached around and saw that antwerpen toyota had a car that i liked s...

    Dealer Response

    Jeannette, we sincerely thank you for taking the time to write such kind words about our team. Daquan is a great person and he strives to create a...


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    Hello my Name is Jeannette Coiilns recently i was is need of a new car so i seached around and saw that antwerpen toyota had a car that i liked so i called them and the next day came to visit.they were very friendly .Daquan Dickson met me at the frount door and asked if he could help me .he was very professional well mannerd young man he made me feel very comfotable he knew a lot about every car that i asked about i was concernd about good milege and dependablity he shoed me the nissan sentra and i love this car thank you so much Daquan for all you have done i will be back to antwerpen when i need a new car. and I have recomened you guys to a few family members.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jeannette, we sincerely thank you for taking the time to write such kind words about our team. Daquan is a great person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Antwerpen Toyota Scion Team


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  • He took his time

    All I have to say is going see Joseph Pierre, if you're unsure and want a big bang for your bucks. He'll take great care of you and still stay in ...

    Dealer Response

    Thank you so much for taking the time to provide such great feedback, Virginia. Our primary focus is to provide each and every customer with excep...


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    All I have to say is going see Joseph Pierre, if you're unsure and want a big bang for your bucks. He'll take great care of you and still stay in contact...see Joseph Pierre!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to provide such great feedback, Virginia. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Joseph was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Antwerpen Toyota Team


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  • Bryan Shannon Finance Manager

    Bryan knows the business of finance. He was very efficient in helping out with the buying process. Bryan was very personal, friendly and someone w...

    Dealer Response

    Paulette, we sincerely thank you for taking the time to write such kind words about our team. Bryan is a great person and he strives to create a p...


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    Bryan knows the business of finance. He was very efficient in helping out with the buying process. Bryan was very personal, friendly and someone who could answer all the questions. I would recommend him to family and friends if they neede to buy a car. It was a pleasure working with him.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Paulette, we sincerely thank you for taking the time to write such kind words about our team. Bryan is a great person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle! Thank you for your recommendation as well. If you have any questions or concerns, please do not hesitate to come see us. Best, Antwerpen Toyota Scion Team


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  • Ross Leasing Manager, Sale Representative

    Ross was very efficient in helping me to buy a car. He knew all the steps in helping me and answered any questions that I had. Ross knows his work...

    Dealer Response

    Thank you for your review and recommendation, Paulette. We're glad to have Ross on our team and that we could provide you with a positive experien...


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    Ross was very efficient in helping me to buy a car. He knew all the steps in helping me and answered any questions that I had. Ross knows his work explains the process in an excellent way. I would recommend him anytime to anyone in the process of buying a car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your review and recommendation, Paulette. We're glad to have Ross on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Antwerpen Toyota Scion Team


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  • Kevin Lydon Prius

    Jessie was outstanding. We were able to work out a deal due to his dedication and creativity. We would recommend him highly.

    Dealer Response

    Thank you for writing about your visit with us, Kevin! We are happy to hear that Jessie was able to provide you with the outstanding customer serv...


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    Jessie was outstanding. We were able to work out a deal due to his dedication and creativity. We would recommend him highly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for writing about your visit with us, Kevin! We are happy to hear that Jessie was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Thank you for your recommendation as well. We would love to work with you again; feel free to call us with any questions or concerns. Best, Antwerpen Toyota Team


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  • Great car, excellent salesman

    This is my first experience at Antwerpen and it was very positive. My salesman, Jesse, was low pressure but very knowledgable. We were sold on a R...

    Dealer Response

    Thank you so much for taking the time to provide such a great feedback, Nona. It was a pleasure to read about your first experience at Antwerpen T...


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    This is my first experience at Antwerpen and it was very positive. My salesman, Jesse, was low pressure but very knowledgable. We were sold on a RAV4 before arriving, but had not driven one. Jesse showed us all the RAV models and made sure we understood the options. We ended up waiting two days to get a particular color and had leather seats added. The change was done flawlessly and was exactly as requested. I would highly recommend this dealership to my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to provide such a great feedback, Nona. It was a pleasure to read about your first experience at Antwerpen Toyota. We work very hard to ensure that each of our customers is 100% satisfied with their experience and we are extremely happy to hear that Jesse was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Antwerpen Toyota Team


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  • Great car buying experience

    Our sales rep Jesse Uwaegbulem was exceptional is his dealings with my family. He did everything in his power to make us comfortable and happy res...

    Dealer Response

    Vera, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! At Antwerpen Toyota Sci...


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    Our sales rep Jesse Uwaegbulem was exceptional is his dealings with my family. He did everything in his power to make us comfortable and happy resulting in a wonderful car buying experience for my family. He was able to relate with us very well and went to the extent of buying us lunch since we were hungry, for which we are really grateful. I would definately recommend this dealer and sales rep to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vera, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! At Antwerpen Toyota Scion, we work very hard to ensure that each of our customers is 100% satisfied with their experience and we are extremely happy to hear that Jesse was able to satisfy that. We look forward to working with you again in the future! Best, Antwerpen Toyota Scion Team


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  • Great customer service

    Great customer service and satisfaction all round. Very friendly sales people and quick buying process

    Dealer Response

    Vera, thank you for taking the time to share your feedback! It is wonderful to hear that our staff at Antwerpen Toyota Scion was able to provide y...


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    Great customer service and satisfaction all round. Very friendly sales people and quick buying process

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vera, thank you for taking the time to share your feedback! It is wonderful to hear that our staff at Antwerpen Toyota Scion was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. If you have any further needs, please come back to see us. Best, Antwerpen Toyota Scion Team


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