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Mountain States Toyota

(3,798 reviews)
Visit Mountain States Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 643-5149 (888) 643-5149
Used (888) 715-7566 (888) 715-7566
Service (877) 354-3795 (877) 354-3795

Reviews

(3,798 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mountain States Toyota from DealerRater.

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Entire experience was excellent!

Doan Wu was our sales consultant and he was amazing, really a focus on customer service and not any high-pressure or other sales tactics that you normally find in a dealership environment. From beginning to end, Mountain States Toyota does it better than most others and I was delightfully surprised at how great I felt leaving with our vehicle after the purchase. I never second-guessed anything and I felt like a valued customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the outstanding review! We are happy to read Doan provided you with an exceptional experience at our dealership. We strive to provide a wonderful experience to all of our guests and we are proud Doan upheld our goal for you. We thank you for your business and praise. Best, Tim Van Binsbergen.

Best car buying experience to date!

Doan Vu was our sales consultant and he was by far the best I have ever worked with and I used to sell cars so I feel pretty strongly about my experience in this area. This dealership does it right from start to finish and although they offered us all of the extras and financial options, we felt like a valued customer being given options, a welcome change from most high-pressure sales environments. I can only give a high recommendation and would send any family member here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Customer Service

I had the opportunity to work with Patrick, and we were able to negotiate a trade and financing after one test drive for a used fj Criuser. The entire process took less than 3 hours, and I drove home with my new (to me) car that night. The process was simple, the service was excellent, and I recommend Patrick to anyone looking to buy a Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great Salesman !

John helped me on two occasions....the first time to measure a Rav4 Hybrid to see if my dogs could be comfortably accommodated....then again when I sold my other car outright, he had me in a new Rav4 within 24 hours!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mounain States Toyota Service Center is Atrocious

DO NOT use Mountain States Toyota to service your vehicle or get a recall repaired. We went in to have a recall repaired and ended up having a CV Boot damaged and and an antenna broken. Not only did they completely deny having any culpability, but also accused me of lying. We went from having no leaks on our driveway to having a puddle under the driver's side wheel.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We apologize for your recent experience. We did offer to replace your antenna, however you declined repair as it broke in the car wash. We will be happy to reimburse you for a new antenna. Please send me a receipt and I will issue you a check. I also looked into your paperwork and it was noted you had leaks as described on the repair order and you declined repair. I apologize we did not communicate this clearly. It is never our intention to disappoint our guests and we clearly disappointed you. Please contact me personally if you would like to discuss this further as I welcome your comments. Best, Tim Van Binsbergen General Manager

Mountain States Toyota Rocks, esp John Salvidar !

John Salvidar was awesome! First time I stopped by, he helped me measure and figure out if my dogs would be comfortable in the hybrid Rav4. Second time, I had sold my other car outright, and John had me in my new Rav4 and out the door in 24 hours. Great salesperson with great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vickiem, we are happy to read John was able to assist you in the purchase of a RAV4. We know how lucky we are to have him as an associate and we are proud of the extra mile he goes with our guests. We hope you and your dogs enjoy the new RAV4 and we thank you for your business. Best, Tim Van Binsbergen.

Great Experience at Mountain States Toyota

We walked in to just look at cars on October 31st, 2016 and were greeted by Roland Mombelli. An informative and helpful salesman who helped us from start to finish. We came in to buy a used car and Roland helped us with a no pressure approach. We asked about new Tacoma's and he gave us facts and spent the time to help us decide. He laid out clearly the options again with no pressure to buy "new." The whole experience from providing a water bowl for our little xxxxzu who came along that day not ever expecting to go on test drive after test drive. Sal in the sales office also provided great service in an easy going yet professional manner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy and no hassle transaction with the sales guys.

This is my second time dealing with Mountain States Toyota. Do your research before buying a car through the internet and contact them. Very easy and so far they are able to give very competitive price compared to other TOYOTA dealerships in Colorado.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome

Got my first 4Runner and I'm super happy! Lana was very helpful and answered the million questions I had. Would recommend to anyone ! Can't wait for the snow now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Awesome

Larry was so great. I got an amazing car for a great price with EXCELLENT and kind service. Love this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your praise of Larry with us. We know how lucky we are to have him on our team and we are proud of the exceptional service he provided you. We hope you love your vehicle and have many miles of memories in it. Best, Tim Van Binsbergen.