Valley Motors Automotive Group

Reviews

Average Ratings

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117 lifetime reviews.

  • Tire Service

    I Had a flat tire with run flats !! Stopped and filled it up with air. Went to a tire store to see if they could repair it could be repaired. Was ...


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    I Had a flat tire with run flats !! Stopped and filled it up with air. Went to a tire store to see if they could repair it could be repaired. Was told the tire machine they had would ruin the wheel. So the following day I went to another tire shop. After waiting day, I was told the tire could not be repaired do to glass in the sidewall. I ordered tires from them, but did not feel comfortable with them ! So, I called Jerome Brown, my service advisor at Audi Hunt Valley. They price he quoted me was not that much off the tire stores. So I bought them from Audi Hunt Valley, knowing they knew what they are doing. And I got loaner. I have always had a good experience with Audi Hunt Valley !!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Review

    Overall a very positive experience. Our sales person was very polite and helpful.


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    Overall a very positive experience. Our sales person was very polite and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Subaru

    I previously owned a VW car and had it serviced at Valley and was very satisfied. Sylvia in the service depart. is so caring so pleasant. I purc...


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    I previously owned a VW car and had it serviced at Valley and was very satisfied. Sylvia in the service depart. is so caring so pleasant. I purchased my Subaru last March Very satisfied.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Awesome dealership

    I had a great experience at this dealership!. Everyone was very welcoming and nice and I love my new car.


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    I had a great experience at this dealership!. Everyone was very welcoming and nice and I love my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • service

    everyone was friendly and service done correctly and in proper time


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    everyone was friendly and service done correctly and in proper time

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Exhaust Repair

    Took my car in for repairs on the exhaust system. I believe Jason was my service rep and he was great. More than helpful and got everything taken ...


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    Took my car in for repairs on the exhaust system. I believe Jason was my service rep and he was great. More than helpful and got everything taken care of in a timely manner. Will definitely be coming back for any more service I need! Great job!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • the run around

    once you're out the door, and live in another state, they make a point of jerking you around and give you the run around, on several issues I got ...


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    once you're out the door, and live in another state, they make a point of jerking you around and give you the run around, on several issues I got a CPO Mercedes benz from that group...but a year later, we have some ppm issues, that they will NOT address...gives "CUST.SERVICE" and "SERVICE FOLLOW UP", a very bad TASTE

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great car, nice people, low pressure

    There was no pressure, no upselling. Bob was helpful and made the process as easy as possible. My gosh, he worked hard! I purchased the car that I...


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    There was no pressure, no upselling. Bob was helpful and made the process as easy as possible. My gosh, he worked hard! I purchased the car that I came in to look at.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The usual good service

    I have taken my several Sibaru's here for years. They haven't always provided the greatest service but over the last couple of years they have bee...

    Dealer Response

    We're glad to hear you're satisfied! Thank you for your feedback!


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    I have taken my several Sibaru's here for years. They haven't always provided the greatest service but over the last couple of years they have been consistenly outstanding. Sylvia goes out of her way to make the experience pleasant.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're glad to hear you're satisfied! Thank you for your feedback!


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  • Emergency Service on June 22, 2015

    I experienced a wheel problem on the morning of June 22 and arrived early before opening at the service department.. I was received cordially by M...

    Dealer Response

    Thank you for sharing, Donald!


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    I experienced a wheel problem on the morning of June 22 and arrived early before opening at the service department.. I was received cordially by Mitchell and my problem was identified and quickly resolved. This enabled me to continue on my way with a very minimum of lost time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for sharing, Donald!


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