Sunrise Ford

2.3 out of 5 2.3
Rectangle 48
Sales 8:00 AM - 10:00 PM
Service 7:00 AM - 7:00 PM

Sunrise Ford Hours

Sales

Monday

8:00 AM - 10:00 PM

Tuesday

8:00 AM - 10:00 PM

Wednesday

8:00 AM - 10:00 PM

Thursday

8:00 AM - 10:00 PM

Friday

8:00 AM - 10:00 PM

Saturday

8:00 AM - 10:00 PM

Sunday

9:00 AM - 9:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

8:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since November 2019

At Sunrise Ford you can shop for New Fords, Used Fords, or many of our certified Used Cars. We serve the Riverside, San

...

Bernardino area. Come visit us to test drive a Ford, speak to one of our certified Ford experts, or discuss auto financing options. Sunrise Ford always has a wide selection quality autos from Ford for the Riverside, San Bernardino, and Palm Springs area. Our wide selection of New and Used Fords ensures that we have a vehicle for everyone, no matter what it is you're looking for.

"Where Integrity Has Meaning"

Service

Oil, Filter Change

$39.95 and up*

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

Wiper Blade Replacement

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.3 out of 5 2.3
83 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    October 3, 2019

    Sales people promised free services at time of purchase but renege after the deal is done, very poor practice, they will do whatever to get the deal done... then they will not even talk to you afterward!!!

    1.0 out of 5
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    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 24, 2019

    Dealer used typical hard sell tactics. Lowball trade in, included features in financial paperwork that were not wanted. Costly security windshield etching... that could not be removed from cost of automobile. (Read fine print!) I should have walked away, but didn't. Good thing I love the car (Ford Escaper).

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    4.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • November 1, 2017

    Bobby & Matt are my hero's !!! I feel so grateful that I have people in this industry that I can trust. My boyfriend & I buy new cars about every 3 years... & we wouldn't go anywhere else. We live pretty far away but it is so worth the drive.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 27, 2018

    If I could give less than 1 star I would. Horrible service broke my 300 dollar key to my mustang Refused to fix it. Then told me to get towed and refused... to fix my key. Accused me of breaking it and trying to get a free key. I have never been treated so poorly in my life....PLEASE DO NOT COME HERE.

    1.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 3, 2018

    Not only did the internet salesman forget to tell me when my $90K was ready for pick up, but when I got it they tried to short me a box of parts that came... with the truck. And still parts are missing off the truck, no one returns my calls. DO NOT BUY FROM HERE. I had ordered my truck back in April, and after waiting 5 months I had to do all the calling and research to make sure my truck was on schedule. When I finally got an estimate on when it due to arrive, no one called, no emails, they just wanted my money and thats it. I also ordered the back-up camera and tire pressure monitoring for a trailer. Thank god I remembered to ask for it before I drove off as I was assured everything is set. When I arrived home, I noticed the trailer hitch receiver was supposed to have two reducers in it, I was missing the 2.5" to 2" reducer. The receiver on the truck even had marks in the paint where the missing reducer was. After several calls, and messages I finally heard back from my sales person who assured me the problem would be fixed, a new part would be ordered and even shipped to me. I wait 2 weeks, nothing has arrived and decide to call the call the sales person, no reply. I wait another few days and call the parts department and no part has been ordered for me or by my sales person. Strange, so I ask about the part and have him, (Carlos I believe, super nice guy) order the part for me and it arrived in a day. I put the reducer on the truck and the holes for the pin do not line up. So I call salesperson back to confirm the part number and such, no reply. I call the dealer to try and find out after I gave the VIN and described the part, AND salesperson who saw my pictures of the missing part, why the holes don't line up. Not to worry, no one ever called me back. I am not the person who sends back food at a restaurant if they forgot the cheese, or a missing screw out of a $100 tool. I just deal with it or fix it myself. But a $90,000 factory ordered truck, come on, really, at least return my calls. This place just wants your money and as soon as you pay they could care less about you.

    1.0 out of 5
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    4.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    September 1, 2018

    Cody in sales was GREAT and gets a 5....from there it goes down hill...we came in preapproved from our credit union for the truck we wanted....it took... less the 30 min to do the test drive and decide we wanted the truck...3 1/2 hours later we finally left with the truck. Then it took 4 days and 5 phone calls for them to submit the paperwork to our credit union. The sales manager kept saying they could get us a better rate etc which they were unable to do. They offered us $5,000 less for our trade then any other dealer. .they finally offered us $1000 less so we took it. They tried to charge the window sticker price on the truck when it was listed on sale on their site. An hour later they finally gave us the internet price. The only reason we stayed was because they were 1 of 2 dealers in CA who had the type if truck we wanted and the other was even further. When we went to leave we asked about getting some fuel. Our trade was over half full half an hour later they finally gave us a half tank...so do not plan on recommending them. Very sad!!! And to make matters worse, they had maybe 1 other family there so it's not like they were busy....disappointed in the service we got from everyone but Cody, again he was great

    2.0 out of 5
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    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 12, 2018

    Wasted my time and lied to me. I used to think this was a good dealer but only when Nick McGill was there because he was honest and did not waste my time.... This time around they promised me a car that they emailed me on and said it was done. Well guess what a huge lie.. Jose whatever in finance is a big crock of crap liar. Even though there were other vehicles at the same price as the pile of crap he wanted me to take... he kept making excuses as to why he could not get that vehicle which was the exact same price. Buyer beware stay away from Jose in finance and do not believe their lies. They just want to get u into crap cars that they cant sell. I will never ever go to this dealer again and I will make sure not to ever refer anyone here again. Screw you sunrise ford and your corrupt finance guy.... wasting people's precious time and lying to them.... I will make sure that your lies that I have proof on via email and text will get forwarded to the better business bureau. .. Because of the lies and trying to get rid of your crap car I will not stop and make sure that everyone knows how crappy your finance guy Jose is..

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2018

    Just purchased a truck from Sunrise. It was the easiest most straight forward car buying I have ever done. No games! Hugo was a great salesman. There... was no pressure and I stress. I highly recommend Sunrise Ford!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2017

    Great service. I have been bringing my Explorer in since I bought the car at Sunrise. I have only good things to say about Sunrise.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2017

    Bobby Williams and Matt Charland in the Fleet Department are amazing!!! Made the process super easy, explained anything I had questions about. Once... the truck arrived, Matt took his time and went over every bell and whistle in the truck! Really knows his product! Thanks guys for making only my fourth vehicle purchase ever even more special! Hope to send more business your way!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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