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Reviews

Average Ratings

4.9
1146 lifetime reviews. Includes reviews of Gary Rome Hyundai from DealerRater.com
  • Great, friendly enviornment!!!!!

    I just bought a 2013 Hyundai Elantra from Gary Rome Hyundai, my sales associate was John Lennahn, LOVE LOVE LOVE him, not only was he very friendl...


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    I just bought a 2013 Hyundai Elantra from Gary Rome Hyundai, my sales associate was John Lennahn, LOVE LOVE LOVE him, not only was he very friendly and knowledgeable, but he was very down to earth and fun too which is a very welcoming feeling when your buying a car (no one wants the feel of a pushy car sales men). My first outstanding experience was, for me personally I hate white and silver cars, and the smoke grey Elantra my mother had looked at ended up selling that same night and all the was available at my price point the next day when my mother had went to tell John that I was interested in seeing was a white one, my mother had told John that I was very interested but that the white, she knew was a definite no go!!!! John asked my mother to give him a minute to see what he could do, and when he returned he told my mother he could have another smoke grey one at the lot by 4:00 which was perfect since I got out of work at 4 and would be at the lot by 4:30. To my surprise not only was the smoke grey Elantra there when I got there but John had also had the car running since it was a 90% day and he didn't want me to have to test drive a car that I would die in.... Kudos!! After my test drive I was still uncertain as to what vehicle to go with as I had looked at so many and the thing that pushed me into Gary Rome's direction was the fact that they did not push me AT ALL. I ended up meeting Gary Rome him self who was extremely helpful not only with my overall buying process but he also managed to get me into the car I wanted brand new at the price I wanted oh and did I mention that I have glaucoma and very very very light sensitive eyes which other wise has nothing to do with a car review except for the fact that the car I liked didn't have tint on the windows and Gary Rome had the tint put on for me (I would say for free due to the fact that I didn't see any added fees but I'm not that silly) I'm am sure that I paid for the tint some how somewhere but it was the simple fact that he and John went out of their way to get it done and all by the next day which was when I wanted to pick up my car. Oh and did I mention that John had to come and take the car to get the tint put on because the guys who usually do them things didn't come in until 10:30 only the appoint for the tint was at 9:30, and he also stayed, (or came back not sure) after 5:00 pm that night to be there to finish up the paperwork with me and go through every single button in the car with me step by step ( on his day off ) instead of passing me off to someone else. Everyone has different experiences I'm sure but mine at Gary Rome so far has been my best ever, so good that if the treatment carries over to the customer service and repairs should I ever need them, I don't think I will ever have to buy a car anywhere else when I am looking to upgrade again..... Hope this helps. Oh and my mother received a $$$$ 50.00 dollar check just for being the one to stop there and have me come in to look at a car... Great place great people and so far GREAT car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent costomer service!
    April 28, 2017

    The sales person Kevin went above and beyond to get us into a car quick. It made everything easy and helped every step of the way. I would definit...


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    The sales person Kevin went above and beyond to get us into a car quick. It made everything easy and helped every step of the way. I would definitely recommend and we will be coming back or a second car :)

    Does recommend this dealer

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  • My Experience at Gary Rome
    April 28, 2017

    I could not be happier with the dealership and sales person. I will return to Gary Rome for my next car and will continue to recommend them to ot...


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    I could not be happier with the dealership and sales person. I will return to Gary Rome for my next car and will continue to recommend them to others.

    Does recommend this dealer

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  • Tuson Purchase
    April 27, 2017

    The experience was one to remember with staff working on our behalf to find worthwhile incentives that greatly lowered the purchase price more tha...


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    The experience was one to remember with staff working on our behalf to find worthwhile incentives that greatly lowered the purchase price more than we anticipated.

    Does recommend this dealer

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  • Amazing
    April 27, 2017

    I will never go anywhere else! A perfect experience from start to finish. I highly recommend this dealership. Pauli Bonavita and Gary Rome made us...


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    I will never go anywhere else! A perfect experience from start to finish. I highly recommend this dealership. Pauli Bonavita and Gary Rome made us feel like family.

    Does recommend this dealer

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  • The best car buying experience I've ever had!!
    April 27, 2017

    My salesperson - Israel Arce- was the best salesperson I've ever dealt with. He was efficient, professional, knowledgeable and not pushy whatsoeve...


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    My salesperson - Israel Arce- was the best salesperson I've ever dealt with. He was efficient, professional, knowledgeable and not pushy whatsoever. He made sure that he explained every feature of the car to me before I left. He definitely exceeded my expectations and I will highly recommend him and the Gary Rome dealership to everyone I know. I have purchased many cars over the years but have never had such a pleasant experience as I did this time.

    Does recommend this dealer

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  • Review
    April 26, 2017

    My review is pretty much what I said on the last page. I would just add that the facility looked great! John was great and very helpful. Again, th...


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    My review is pretty much what I said on the last page. I would just add that the facility looked great! John was great and very helpful. Again, the man that I spoke to in order to sign the paperwork was very pushy.

    Does recommend this dealer

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  • Couldn't be more pleased
    April 25, 2017

    Purchased a Hyundai Elantra GT. Over all great experience. Customer service was great, the place was clean (including the shop). I left with a gre...


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    Purchased a Hyundai Elantra GT. Over all great experience. Customer service was great, the place was clean (including the shop). I left with a great deal and a huge smile on my face. Jesse; our salesmen was a professional and had intimate knowledgable of the vehicles I was interested in. He wasn't pushy or overbearing. When it was time to test drive the vehicles he explained the features of the car and any questions we had and then quickly got the dealer plates and keys and left my family and I to test drive it with out any interruptions. I really cant say enough about Jesse, the guy spent 45 mins talking to the insurance company trying to get us the car on the same day while doing all the other paper work at the same time. When I picked it up on Monday Jesse got me in and out within 10 minutes, connected blue tooth for my phone and even hooked me up with sirius XM radio. Buying a car is a life experience and I'm pleased I spent it with the Gary Rome family.

    Does recommend this dealer

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  • Great service

    Brough my suv in for an oil chane, alignment, and cabin air filter change. Service was fast, and done right. Wouldn't let anyone else service the ...


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    Brough my suv in for an oil chane, alignment, and cabin air filter change. Service was fast, and done right. Wouldn't let anyone else service the SUV.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Jack E is the best

    Jack E was super on the ball and helpful. extremely professional and invested in making the experience painless


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    Jack E was super on the ball and helpful. extremely professional and invested in making the experience painless

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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