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Reviews

Average Ratings

4.9
1018 lifetime reviews. Includes reviews of Gary Rome Hyundai from DealerRater.com
  • Great, friendly enviornment!!!!!

    I just bought a 2013 Hyundai Elantra from Gary Rome Hyundai, my sales associate was John Lennahn, LOVE LOVE LOVE him, not only was he very friendl...


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    I just bought a 2013 Hyundai Elantra from Gary Rome Hyundai, my sales associate was John Lennahn, LOVE LOVE LOVE him, not only was he very friendly and knowledgeable, but he was very down to earth and fun too which is a very welcoming feeling when your buying a car (no one wants the feel of a pushy car sales men). My first outstanding experience was, for me personally I hate white and silver cars, and the smoke grey Elantra my mother had looked at ended up selling that same night and all the was available at my price point the next day when my mother had went to tell John that I was interested in seeing was a white one, my mother had told John that I was very interested but that the white, she knew was a definite no go!!!! John asked my mother to give him a minute to see what he could do, and when he returned he told my mother he could have another smoke grey one at the lot by 4:00 which was perfect since I got out of work at 4 and would be at the lot by 4:30. To my surprise not only was the smoke grey Elantra there when I got there but John had also had the car running since it was a 90% day and he didn't want me to have to test drive a car that I would die in.... Kudos!! After my test drive I was still uncertain as to what vehicle to go with as I had looked at so many and the thing that pushed me into Gary Rome's direction was the fact that they did not push me AT ALL. I ended up meeting Gary Rome him self who was extremely helpful not only with my overall buying process but he also managed to get me into the car I wanted brand new at the price I wanted oh and did I mention that I have glaucoma and very very very light sensitive eyes which other wise has nothing to do with a car review except for the fact that the car I liked didn't have tint on the windows and Gary Rome had the tint put on for me (I would say for free due to the fact that I didn't see any added fees but I'm not that silly) I'm am sure that I paid for the tint some how somewhere but it was the simple fact that he and John went out of their way to get it done and all by the next day which was when I wanted to pick up my car. Oh and did I mention that John had to come and take the car to get the tint put on because the guys who usually do them things didn't come in until 10:30 only the appoint for the tint was at 9:30, and he also stayed, (or came back not sure) after 5:00 pm that night to be there to finish up the paperwork with me and go through every single button in the car with me step by step ( on his day off ) instead of passing me off to someone else. Everyone has different experiences I'm sure but mine at Gary Rome so far has been my best ever, so good that if the treatment carries over to the customer service and repairs should I ever need them, I don't think I will ever have to buy a car anywhere else when I am looking to upgrade again..... Hope this helps. Oh and my mother received a $$$$ 50.00 dollar check just for being the one to stop there and have me come in to look at a car... Great place great people and so far GREAT car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Person

    Had a really good time looking for a car here a little butting heads but ones we both understand one another they hit it out of the park and I'm d...


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    Had a really good time looking for a car here a little butting heads but ones we both understand one another they hit it out of the park and I'm driving away with the car I want

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Walked out the same day with a new car

    Easy process and fast service in a state of the art facility. Everyone including jack was friendly.


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    Easy process and fast service in a state of the art facility. Everyone including jack was friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very professional
    February 21, 2017

    No pressure sales home like atmosphere outstanding facilities would not hesitate to return to Gary Rome for future automobile needs. Nice to see ...


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    No pressure sales home like atmosphere outstanding facilities would not hesitate to return to Gary Rome for future automobile needs. Nice to see a operation that seems to really care for its customers

    Does recommend this dealer

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  • Excellent
    February 21, 2017

    My wife and I had a great experience with Kristin Aimi the sales representative. She went above and beyond to make sure we were comfortable with a...


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    My wife and I had a great experience with Kristin Aimi the sales representative. She went above and beyond to make sure we were comfortable with all aspects of our purchase.

    Does recommend this dealer

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  • An honest experience.
    February 20, 2017

    I was in the market for a new car because I was dissatisfied with my current vehicle and decided before paying more interest and investing in alig...


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    I was in the market for a new car because I was dissatisfied with my current vehicle and decided before paying more interest and investing in alignments, tuneups, and new tires the car was due, I wanted to flip the car for something brand new. I was interested in returning to the Hyundai brand and chose two nearby dealerships. Gary Rome's Brianna was aggressive in wanting to make the other dealership they were competing with and getting me in for an appointment. I had used Gary Rome eight years ago and decided to give the local dealership the first crack. Jack Eisenstadt was personable and worked hard to get my excited about the 2017 Elantra. When negotiating issues with pricing, his sales manager Glenn Call was extremely honest and transparent, informing of me of poor tactics being used by another dealership. Because of their honesty and transparency, I made the decision to make a deal with these folks and I got a good price on a new 2017 Hyundai Elantra. I also got to hang out with Jack, which is pretty fun. I also have to compliment the owner Gary Rome. He is very present in his dealership making sure customers are happy. Thank you for a really great experience. Greg S.

    Does recommend this dealer

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  • excellent
    February 18, 2017

    Patrick explained all the work being done and the value associated with the service. Patrick also contacted me in a timely manner and had the job ...


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    Patrick explained all the work being done and the value associated with the service. Patrick also contacted me in a timely manner and had the job complete in a reasonable time. The care was returned to me an an immaculate condition after the complimentary wash and vacuum service.

    Does recommend this dealer
    Came in for service or repair

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  • great
    February 18, 2017

    kevin was great not pressuring and very helpful dealers need more like him. explained every thing perfect for a person like me ,not up to date wit...


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    kevin was great not pressuring and very helpful dealers need more like him. explained every thing perfect for a person like me ,not up to date with tecnolegry

    Does recommend this dealer

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  • Excellent and very quick!
    February 16, 2017

    I went in for an oil change and was taken care of right away! I was offered to wait in their business room where I got done Some homework. Patrick...


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    I went in for an oil change and was taken care of right away! I was offered to wait in their business room where I got done Some homework. Patrick Hamel was very nice, and actually sat down and went over specific questions I had about my car. Service was greatly appreciated.

    Does recommend this dealer
    Came in for service or repair

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  • New car
    February 16, 2017

    I enjoy my new car. My shopping experience was pleasurable. Larry Goldberg was a professional sales men and made me feel comfortable buying this n...


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    I enjoy my new car. My shopping experience was pleasurable. Larry Goldberg was a professional sales men and made me feel comfortable buying this new car. The car is a pleasure to drive and is a smooth ride with a sleek design.

    Does recommend this dealer

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