Hoffman Audi of East Hartford

(4.6) 44 reviews

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4.6
44 lifetime reviews.
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  • Best car buying experience in a loooong time.

    We almost bought a used Maserati at another dealer, but didn't primarily due to the trade value of our car. We saw another car very similar on line a

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    t Hoffman and drove almost 2 hours to see it. We dealt with Edward who was extremely professional and courteous. I had my facts at hand and said I'm very interested if we can make a deal happen. It was a very short and direct process. He came back with an offer that exceeded anything else we found. We both said that let's not waste time and avoid the typical used car negotiations. He did it. We picked up,the car today and every items I requested to be done was DONE? A GREAT EXPERIENCE AND EVERY DETAIL WAS DONE TO PERFECTION. When I ready for another car, this is the first place I'm going.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Tom, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to read that E

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    dward was great to work with and provided you with a hassle free experience. We appreciate you and all our customers so anytime you have any further questions or vehicle service needs, let us know! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.


  • Excellent service given to me time and time again

    The service I get from Athena and the entire service department time and time again is excellent, best in class. I highly recommend Athena and her tea

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    m. They are courteous, very accommodating, and the best at what they do.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello David, Thank you for choosing Hoffman Audi of East Hartford and for providing us with your feedback about your recent visit. We are so pleased t

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    o read that Athena and the team were accommodating, courteous, and ensured that you had a great experience! See you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.


  • Great Experience!

    Worked with Jonny Albano and he was great. Taught me a lot throughout the purchase process which I needed. Cared more about what was financially right

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    for me then what was more beneficial for the sale. Stellar service from everyone there. Really spent the time to make it work. Not to mention the Audi inventory they have is impressive to say the least. Definitely come here if you're ready to make the step into the world of Audi.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello AJC, Congratulations on the purchase of your new vehicle! We are happy to read that John was helpful, knowledgeable, and ensured that the vehicl

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    e you purchased was the right one to suit all of your needs. Thank you for the recommendation! We appreciate you choosing Hoffman Audi of East Hartford and look forward to seeing you again at your first service appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.


  • Review

    I was Very pleased with my visit with you guys I had the pleasure of being helped by Sylvester Evans very helpful and polite guy and he helped me deci

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    de which car I wanted!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Sharina, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to read th

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    at Sylvester was helpful, polite, and helped you decide which vehicle would best suit all your needs. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.


  • Exceptional purchase experience

    Sales associate Mark Natter provided exceptional purchase experience

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Dave, Congratulations on the purchase of your new vehicle! We are pleased to read that Mark Natter ensured an exceptional purchasing experience.

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    We appreciate you as our customer and look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.


  • No good

    an factory recall engine rebuild done 9 months ago, power hasn't been the same alternator and belts making rattling noise. Went in for an oil change

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    asked than to check out these issues told me it would be $120 to look into work that's supposed to be warranteed for a year. They told me the alternator and belt sounded perfect. I checked for the noise and it was magically gone..cool. 1 day later the noise comes back 2 days later my alternator pulley snaps and shreds my belt. Either they were highly incompetent in the inspection or did something quick and shady to stop the noise, either way I've lost complete confidence in dealership "expertise". Highly overpriced and incompetent.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Chev, Thank you for providing feedback about a recent visit. However, when trying to locate your information we couldn't find it under your user

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    name as listed on DealerRater; was it purchased under a business name? It is important that our customers feel valued and respected and we sincerely appreciate that you chose Hoffman Audi of East Hartford for your vehicle service needs. Our Service Manager, Elliot Matos, would love the opportunity to talk with you when you have a few moments so that he can fully understand what has occurred when you visited and ensure that we assist you properly. When it's convenient would you please call (86) 290-6168? You can also contact me via e-mail at: alison.gilbert@hoffmanauto.com. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.


  • Great Purchase Experience!

    We are out of state buyers (from Virginia) that just purchased a 2014 QT TDI from Hoffman Audi. Hoffman had the car we were looking for and Stacey Vio

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    lette at Hoffman made the purchase process flawless and a pleasure...thank you Stacey! While we are not located near Hoffman we would absolutely purchase from them again and we highly recommend Stacey and Hoffman to out of state (or in state) buyers looking for a great Audi!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Don, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new QT TDI! We are pleased to read that St

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    acey and the team ensured that the process was flawless and pleasure! Thank you for your recommendation, we look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.


  • Great Purchase Experience

    We just took home a new Q7 from Hoffman Audi. Andrew Henderson was an absolute pleasure to work with, answering all of our questions promptly and thor

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    oughly throughout the evaluation and purchase process. It's more than just a great vehicle at a great price; we found a sales consultant and a dealership we highly recommend to our friends, family, and colleagues.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi James, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new Q7! We are pleased to hear that Andrew

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    was a pleasure to work with and answered all your questions thoroughly and promptly. Thank you for your recommendation! We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when it comes time to service your vehicle! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.


  • Low pressure/No hassle

    Our sales experience with Steve was exceptional. He provided a great overview of the car and input to other options we considered. Steve and the sal

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    es manager, Dani, worked with us and provided a good deal. I would definitely recommend Hoffman and specifically Steve Steller to anyone considering an Audi.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Bob, thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to read that Stev

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    e, Dani and the team fully explained all of your options and features so that you could decide which vehicle was the best to suit all your needs. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.


  • Thanks to Adrian Hester of Hoffman Audi

    Much thanks to Mr. Adrian Hester of Hoffman Audi, a total professional and a gentleman who navigated me thru what use to be complex from my experienc

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    e of buying a car, to selecting a beautiful & spectacular black Audio Q7 in about 35min. He made it look easy and I was very comfortable with the choice. Bearing in mind I was just stopping by to take a pick and go to Acura of Berlin. Thanks Adrian, truely appreciate all that you did for me. I will send customers your in no to distant time. ~Henry Umeana

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Henry, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new Q7! We are so pleased to read that A

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    drian was professional, a complete gentleman, and ensured that you loved the vehicle you purchased! We value our customers and we are dedicated to ensuring an exceptional experience at every visit so let us know anytime you have any further questions or service needs! Happy Holidays! See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.


Hoffman Audi of East Hartford
700 Connecticut Blvd East Hartford, CT 06108
New (860) 254-4083
Used (860) 254-4082
Service (860) 254-4081
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