New 866-468-1324 Dealer Website
Used 877-862-4502 Email Dealer
Service 888-851-6738

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
Average based on 245 reviews.
  • Excellent Dealership Experience

    August and Andy made the experience very easy. No high-pressure sales, very relaxed environment, and very friendly and courteous of our time and b...

    Dealer Response

    Your fantastic review was quite a refreshing read, Aaron! Congratulations on your new vehicle! We are happy that August and Andy provided you with...


    Show Full Review

    August and Andy made the experience very easy. No high-pressure sales, very relaxed environment, and very friendly and courteous of our time and budget.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your fantastic review was quite a refreshing read, Aaron! Congratulations on your new vehicle! We are happy that August and Andy provided you with pressure-free, friendly and courteous customer service. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Eric Davis eric.davis@butlerauto.com 317-846-9600


    Hide Full Review
  • professional reception

    absolute professionals at the front make the rest of the process easy and fast. Even with a long line, Sami got my car in and got it done in less...


    Show Full Review

    absolute professionals at the front make the rest of the process easy and fast. Even with a long line, Sami got my car in and got it done in less than an hour.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • great service

    I stopped in to schedule a service appt. and the service writer let me come in immediately. My work was performed quickly and efficiently, and eve...


    Show Full Review

    I stopped in to schedule a service appt. and the service writer let me come in immediately. My work was performed quickly and efficiently, and everyone I spoke with was friendly and very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Auto purchase

    Matt Brown was very knowledgeable even though I owned a Toyota in the past he explained the new Avalon's and helped set it up for me.

    Dealer Response

    Thank you very much for this fantastic review, Leigh! Also, congratulations on your new Avalon! We pride ourselves on our highly exceptional staff...


    Show Full Review

    Matt Brown was very knowledgeable even though I owned a Toyota in the past he explained the new Avalon's and helped set it up for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for this fantastic review, Leigh! Also, congratulations on your new Avalon! We pride ourselves on our highly exceptional staff, which includes the helpful and knowledgeable Matt Brown. I am very glad that you enjoyed your car buying experience. Take care and happy driving! Eric Davis eric.davis@butlerauto.com 317-846-9600


    Hide Full Review
  • Repeat customer

    I have owned my Toyota for 11 years. I have only gotten service done at Butler Toyota. I am happy to be recognized when I am in for service on m...

    Dealer Response

    Crystal, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspe...


    Show Full Review

    I have owned my Toyota for 11 years. I have only gotten service done at Butler Toyota. I am happy to be recognized when I am in for service on my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Crystal, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. Thank you for your loyalty to us here at Butler Toyota Scion and we look forward to your continued business! Eric Davis eric.davis@butlerauto.com 317-846-9600


    Hide Full Review
  • Professional Service

    professional, clean, on time. I have never had any issues with servicing my car at Paul Butler. The buying process is fair but nothing out of the ...

    Dealer Response

    We are dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and f...


    Show Full Review

    professional, clean, on time. I have never had any issues with servicing my car at Paul Butler. The buying process is fair but nothing out of the ordinary

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such great review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the opportunity to work with you again, drive safe and stay well! Eric Davis eric.davis@butlerauto.com 317-846-9600


    Hide Full Review
  • 5000 new car check up

    Very professional employees, courteous service, great printout of services performed. I really like the listing of all services performed as it ...

    Dealer Response

    Thank you for writing such a great review about our dealership, Susan. We appreciate the feedback and are pleased that your service experience was...


    Show Full Review

    Very professional employees, courteous service, great printout of services performed. I really like the listing of all services performed as it allowed me to easily communicate to my spouse what you all did.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing such a great review about our dealership, Susan. We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Eric Davis eric.davis@butlerauto.com 317-846-9600


    Hide Full Review
  • quick oil change

    Mike Krohn was very helpful in answering all my questions and concerns after my car was serviced, not sure why 20 words are required when my first...

    Dealer Response

    Hi Elizabeth and thank you for this feedback! We're excited to hear that Mike took care of you! He is an asset to our team and we appreciate all h...


    Show Full Review

    Mike Krohn was very helpful in answering all my questions and concerns after my car was serviced, not sure why 20 words are required when my first sentence covered my thoughts, kind of stupid request from the survey.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Elizabeth and thank you for this feedback! We're excited to hear that Mike took care of you! He is an asset to our team and we appreciate all he does. We would love to work with you again in the future. Best Regards, Eric Davis eric.davis@butlerauto.com 317-846-9600


    Hide Full Review
  • Great service / timely and at pre-designated cost

    One easy telephone call ... and appointment kept timely and the 120,000 mile update completed in the designated time and at the designated cost, a...

    Dealer Response

    Hi John and thank you for this awesome review! We're very happy that our team was here to help you and treated you with the service we know you de...


    Show Full Review

    One easy telephone call ... and appointment kept timely and the 120,000 mile update completed in the designated time and at the designated cost, as always. No surprises!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John and thank you for this awesome review! We're very happy that our team was here to help you and treated you with the service we know you deserve. We are driven to offer great customer care and we strive to provide the best service experience. We can't wait to work with you again. Take care! Eric Davis eric.davis@butlerauto.com 317-846-9600


    Hide Full Review
  • Excellent service and professionalism

    Mr.Rodriguez was extremely professional and knowledgable and went out of his was to find the perfect Highlander for me with all of the requested s...

    Dealer Response

    Thank you for taking the time to write this 5-star review, Carla. We are glad to hear that Justo was able to help you find your perfect Highlander...


    Show Full Review

    Mr.Rodriguez was extremely professional and knowledgable and went out of his was to find the perfect Highlander for me with all of the requested specs and the price point we were shooting for! Very impressive!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this 5-star review, Carla. We are glad to hear that Justo was able to help you find your perfect Highlander. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Please feel free to contact us if you have any questions on your new vehicle. Eric Davis eric.davis@butlerauto.com 317-846-9600


    Hide Full Review