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Reviews

Average Ratings

4.0
8 lifetime reviews.
  • Thanks West Point

    Really thanks wonderful West Point staff. For your quick response to my previous review here, You did good guys and you did more than my expectati...


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    Really thanks wonderful West Point staff. For your quick response to my previous review here, You did good guys and you did more than my expectations . Professionalism and excellent service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2016 Lincoln Mkx

    I had a wonderful experience purchasing a 2016 Lincoln Mkx from Larry Land and the entire crew!! An excellent dealership!


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    I had a wonderful experience purchasing a 2016 Lincoln Mkx from Larry Land and the entire crew!! An excellent dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very bad experience

    To be honest I WILL NEVER GO BACK THERE Last time when I was there I told them you guys forget to return back my wheel lock key because I didn't m...


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    To be honest I WILL NEVER GO BACK THERE Last time when I was there I told them you guys forget to return back my wheel lock key because I didn't make any action like tire rotation or flat tire outside your shop and I noticed that (missing key) at second day from last time when I was here in your shop , they said in simple words (we don't know what are you talking about) your key not with us !!! One more thing, they will do repair what you ask them to do BEFORE asking you if you accept the repair price!! Or not ! I was like seriously.. I asked them to do something and after 3 hours he told me the price I told him ok I don't want that but he said it's done already!!! So why he asked me like ( just to let me know) It's totally very bad experience,.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mr Quimby the service manager

    Mr Quimby will go the extra mile to make sure the customer is happy,we have a 2002 town car that had an electrical problem.The part that was neede...


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    Mr Quimby will go the extra mile to make sure the customer is happy,we have a 2002 town car that had an electrical problem.The part that was needed to repair the vehicle was no longer available thru normal channels but he was able to locate the parts that were needed and got the car back working perfectly.he is the best!!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best car buying experience ever!

    We bought a Certified 2011 Lincoln MKX. Our salesperson was Ike and financial officer was Reggie. I can't say nicer things about these people. The...


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    We bought a Certified 2011 Lincoln MKX. Our salesperson was Ike and financial officer was Reggie. I can't say nicer things about these people. The process was the easiest car buying experience we've ever had (and we've bought seven vehicles--so we know!). We got a fair price on our trade, and a fair price (lower than blue book) on the purchase. Every person we met at the dealership was geniunely kind. At the end of the purchasing process, we discovered that my mother had a medical emergency and we had to finish up quickly to meet her at the hospital. Three days later, Reggie called back just to check on my mother! Our faith in the human race has been restored. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Well my purchase a 2010 lincoln navigator from We

    Well my purchase a 2010 lincoln navigator from Westpoint Lincoln and I am very happy with it because I went to another Lincoln dealership planet L...


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    Well my purchase a 2010 lincoln navigator from Westpoint Lincoln and I am very happy with it because I went to another Lincoln dealership planet Lincoln and I was not happy with them and not the way I was with Westpoint they help me out a lot and work with me to get the vehicle that I really wanted and so yes I will recommend this dealership over and over again this is my second vehicle from the same Lincoln dealership thank you so much and especially I want to give thanks to the sales person who help us out a lot mr.Dax Cordero at West Point Lincoln

    Does recommend this dealer
    Did make a purchase
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  • No car but wonderful dealership!

    We dealt with David and the manager. We had both kids...our infant and rambunctious 7 year old. They were not able to help us at this time, but th...


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    We dealt with David and the manager. We had both kids...our infant and rambunctious 7 year old. They were not able to help us at this time, but they could not have been nicer. Hopefully, in a few weeks when our finances are better, the car we love and would be so perfect for us, will still be there. Either way, we had the best experience and will check back. This from customers who coukd not buy a car that day! Cannot imagine how wonderful the review had been if we had been able to drive home in our dream car!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Incredible dealership and buying experience!!!

    I just purchased a used car here and this dealership is by far the best that I have dealt with! I have purchased over 10 vehicles in my life, and ...


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    I just purchased a used car here and this dealership is by far the best that I have dealt with! I have purchased over 10 vehicles in my life, and 3 in the last 6 months. The previous 2 were from Texas Direct Auto and after buying this last one from Westside, I now know how horrible Texas Direct is as far as representing their cars and their customer service! Westside catered to ME and the whole process from test drive to driving off the lot with the car took about an hour total, vs. a whole day and lots of frustration at Texas Direct. If you are in the market for a vehicle, do yourself justice and take a look here first!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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