Reviews

Average Ratings

4.8
624 lifetime reviews. Includes reviews of O'Donnell Honda from DealerRater.com
  • Shayne Wilson at O'Donnell Honda

    My husband and I bought our CRV from salesman Shayne Wilson and O'Donnell Honda ! Shayne was patient with our many questions, and after we made ou...

    Dealer Response

    Barbara, Thank you for your feedback. We are thrilled to hear that you have enjoyed your experiences with our dealership and look forward to ser...


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    My husband and I bought our CRV from salesman Shayne Wilson and O'Donnell Honda ! Shayne was patient with our many questions, and after we made our decision, gave us a thorough briefing on the characteristics, capabilities and features of our new vehicle. We had a great experience with Shayne and the entire dealership. We have been back for our scheduled maintenance and their service department did a great job also.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Barbara, Thank you for your feedback. We are thrilled to hear that you have enjoyed your experiences with our dealership and look forward to serving you for years to come! Please feel free to reach out to either Shayne or myself if you ever need anything. Sincerely, Chris Councill Internet Manager (410) 461-5000


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  • Happy
    September 20, 2017

    Just bought a 2017 CRV Touring. My Sales Associate was David Johnson. He was great. Very patient as I had not bought a car since 2008. He took ...


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    Just bought a 2017 CRV Touring. My Sales Associate was David Johnson. He was great. Very patient as I had not bought a car since 2008. He took time to go over the features of the car. I did not feel any pressure from him or anyone, especially since I came with the mind set of "just looking". Relaxed but professional environment. Everyone was nice! Thank you

    Does recommend this dealer

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  • Just like Family!
    September 8, 2017

    Over the years, I have had the pleasure of purchasing multiple vehicles at O'Donnell Honda! The atmosphere is professional and family oriented. ...


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    Over the years, I have had the pleasure of purchasing multiple vehicles at O'Donnell Honda! The atmosphere is professional and family oriented. When making a purchase it is very important to have a sales person that provides you with good information and that is what you get there. Jerry Sommerville is a shining star and he will continue to be my sales rep/Honda family!

    Does recommend this dealer

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  • Professional and courteous car buying experience
    September 4, 2017

    I really appreciated my Honda Civic buying experience. I was able to go to my salesman when I was ready and there was no pressure, no haggling. My...


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    I really appreciated my Honda Civic buying experience. I was able to go to my salesman when I was ready and there was no pressure, no haggling. My salesman was Sayed Tagoe. He was kind and patient. Sayed was happy to help me look at a number of cars and was there to help if I wanted to purchase one, but if I didn't that was OK, too. If I get pressured or followed around a dealership, I just walk away. My experience at this dealership was much different. I very much appreciated the opportunity to figure out exactly what I wanted to buy and the fact that I got my car in a timely fashion and at a good price. I would definitely come back here.

    Does recommend this dealer

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  • Fantastic job and car arrived early!
    August 29, 2017

    If your looking for a salesmen who isnt just worried about getting you in and out the door as fast as possible then Shayne Wilson is the guy to se...


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    If your looking for a salesmen who isnt just worried about getting you in and out the door as fast as possible then Shayne Wilson is the guy to see at O'Donnell. My girlfriend and I first tested out the new 2017 Crv in December when they arrived as her parents were in town from out the country. Shayne knew I wasnt going to buy the car then, but went over all the features and options and told us to take as long as we wanted for the test drive. He periodically checked in with me but wasnt aggressive at all. His patience paid off as we just bought a brand new 2017 Crv Touring last week that had to be ordered in from production. Was great to get a text from him letting me know that the car was in early and what time would work best for me to come get the car. We came after work at 7pm and were driving the car off the lot in about an hour!

    Does recommend this dealer

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  • Very satisfied with Service and Sales
    August 22, 2017

    We have purchased at least six vehicles from O'Donnell Honda and had them serviced there as well. We have always found the service to be top notc...


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    We have purchased at least six vehicles from O'Donnell Honda and had them serviced there as well. We have always found the service to be top notch and they have worked with us to keep repair costs as low as possible. Jeff Brown is great in their service Department.We purchased a 2015 Honda CRV in June and had exceptional service from Robert Baker. We are delighted by our "like new" CRV and have enjoyed driving it. I would highly recommend both buying a Honda and having it serviced at O'Donnell's.

    Does recommend this dealer

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  • Very satisfied
    August 22, 2017

    My salesman was Alex. I was VERY happy with him. He went over and above making me comfortable with the car. On the day I test drove the car, he ...


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    My salesman was Alex. I was VERY happy with him. He went over and above making me comfortable with the car. On the day I test drove the car, he went over everything and even setup Bluetooth for me. I am a technically challenged senior and he knew it would be a challenge for me. 😉 The next day when I picked up the car,he went over everything again and patiently answered my questions. And I really ?? my CRV!

    Does recommend this dealer

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  • Best Car Buying Experience!
    August 14, 2017

    Like most people,for me buying a car is a painful experience, with all the numerous calls from dealerships and sales associates. I was though ple...


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    Like most people,for me buying a car is a painful experience, with all the numerous calls from dealerships and sales associates. I was though pleasantly surprised when I Shayne WIlson got back to me on my True Car inquiry. He was polite and respectful and despite me not being able to make it for a test drive for a few weeks, he was ready to show me the Honda Civic Hatchback LX I was interested in and go for a test drive. Shayne put me under no sales pressure after my test drive and was genuinely interested in what I wanted to do. I wanted to try out the EX and I told him that I would go to another dealer for a test drive since ODonnell did not have the EX available then. My test drive of the EX at the other dealership was as bad as it could be with the relentless sales pressure and time wastage to just get a quote. I contacted Shayne after and he was more than willing to beat the offer from the other dealership on the LX model. I went in and the paperwork was a breeze. Shayne was attentive and saved me a couple of bucks by transferring my tags. Rajiv, the finance manager was also great to deal with. The interaction with Shayne made me realize that car buying can be a hassle free and actually an enjoyable experience and I'll definitely be coming back to purchase the next car for my family at O'Donnell Honda!

    Does recommend this dealer

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  • Well done
    August 13, 2017

    Our salesman was Robert Wilkie. He was wonderful to deal with. No pressure and lots of information. He took time to explain all about the vehicle


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    Our salesman was Robert Wilkie. He was wonderful to deal with. No pressure and lots of information. He took time to explain all about the vehicle

    Does recommend this dealer

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  • the BEST car-buying experience!
    August 3, 2017

    We worked with Stan, and the entire process was as painless and stress-free as I could have ever hoped. Our test drive was just my husband and me,...


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    We worked with Stan, and the entire process was as painless and stress-free as I could have ever hoped. Our test drive was just my husband and me, so we could have candid conversations about the product, rather than feel pressured by an associate. When we decided to buy, Stan talked numbers up front so we agreed on the price in a matter of minutes. We definitely felt like we got a deal, but it was absolutely hassle-free. We've been to a number of other dealers that claim our stated-up-front price was perfect, made us sign papers and sit around for hours, and then told us we needed to pay more. This was not the case at all! Financing was a breeze and we drove my brand new car off the showroom floor!! It honestly could not have been a better experience, and we spent the rest of the day celebrating instead of feeling like the sales people took advantage of us. I've purchased all of my cars through O'Donnell as has my mom before me. The service here is unbeatable!

    Does recommend this dealer

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