Reviews

Average Ratings

4.9
1623 lifetime reviews. Includes reviews of Meade Lexus of Southfield from DealerRater.com
  • I had an excellent experience.

    I would recommend Meade Lexus of Southfield to anyonewanting to purchase a new car. Salesman Thomas Gackle was terrific to work with. Ask for him...


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    I would recommend Meade Lexus of Southfield to anyonewanting to purchase a new car. Salesman Thomas Gackle was terrific to work with. Ask for him if you go to the dealership,

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Awesome Sale Consultant
    September 2, 2017

    I had a 2000 GS300 Lexus and felt it was time to get a new vehicle. I visited the Lexus Dealership at the end of the month a very busy time. Joh...


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    I had a 2000 GS300 Lexus and felt it was time to get a new vehicle. I visited the Lexus Dealership at the end of the month a very busy time. Johnnie Dinkins had a customer but came over and acknowledged me and said he would be back to help me. Other Sales Consultant looked over me but Johnnie made me feel special. Johnnie was awesome he was patient and I bought a new vehicle. When I went to the financing portion Donald Allen who was my service person 17 years ago got me in and out quickly. Donald worked late to get my paperwork completed. I learned afterward it was his birthday and he worked late like after 11pm late. I am very grateful for the excellent service that I received from Johnnie Dinkins and Donald Allen. I will be back to Southfield Lexus in the years to come because I received such awesome service.

    Does recommend this dealer

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  • Disappointed long-time customer

    I've purchased 2 cars from this location & has always had excellent customer service over the years. However, until recent I had terrible service...


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    I've purchased 2 cars from this location & has always had excellent customer service over the years. However, until recent I had terrible service from one service rep in particular name Dave...He was extremely unprofessional , rude and lack any customer service skills. Although, I reported his behavior to manager Don Allen which seem to be unconcerned. Therefore, I have decide to purchase a new vehicle elsewhere because of his behavior...

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • No help with a "lemon"
    July 9, 2017

    This is to rate both the service center and the dealership. Some years ago I leased an ES300 and still think badly about it. From day one it w...


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    This is to rate both the service center and the dealership. Some years ago I leased an ES300 and still think badly about it. From day one it was a true "lemon", with a transmission that kept missing and stalling. They were never able to find the problem. Both Meade Lexus and Toyota in California just shrugged their shoulders. Against my better judgement, for some reason I then leased an ES330. Certainly much better, but not what I would call a smooth transmission. After that lease, I bought a 1969 Saturn Vue that I am still driving. It's engine is more powerful and the transmission smoother than the Lexus. Over the years, I would hope that Lexus and the Meade dealership have improved. I have not and could not recommend this dealership to anyone. Dr. Herbert Kaufman 32287 Spruce Lane Beverly Hills, MI 48025 kaufmanherbdo@gmail.com 248 646 1972

    Does not recommend this dealer
    Came in for service or repair

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  • New Car Lease
    June 2, 2017

    I recently visited the dealership to return a leased vehicle and obtain a new vehicle. As a 3 time Lexus customer, I have always received professi...


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    I recently visited the dealership to return a leased vehicle and obtain a new vehicle. As a 3 time Lexus customer, I have always received professional, courteous and excellent service. My sales experience was prompt, thorough and attentive. I would highly recommend Lexus products because of the quality and workmanship that epitomizes the brand. High praises are warranted in every aspect of the Meade Lexus dealership, which includes sales and service. As a return customer, in my opinion, employees seem committed to provide the Lexus Experience. Keep up the excellent work!

    Does recommend this dealer

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  • Wonderful service!
    May 26, 2017

    One day I walked through the door and was greeted by Maria, and today I am so grateful! Today Maria made me a part of the Lexus family. She was ...


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    One day I walked through the door and was greeted by Maria, and today I am so grateful! Today Maria made me a part of the Lexus family. She was professional and knowledgeable. After a short conversation on the phone this past Monday, we had a deal for my very first Lexus. I am so excited I found my perfect car. And I couldn't have done it without Maria!

    Does recommend this dealer

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  • Exellent service at Meade
    May 22, 2017

    We had such a great service at Meade Lexus of Southfield, Maria D'Aigle is very professional, she was willing to help in every aspect we needed. ...


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    We had such a great service at Meade Lexus of Southfield, Maria D'Aigle is very professional, she was willing to help in every aspect we needed. Overall: very satisfied with purchase of our new car

    Does recommend this dealer

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  • Returned Customer for Johnnie Dinkins
    May 20, 2017

    J. Dinkins is a very compassionate sales person. He listens to your wants and needs then seeks out the best Lexus which meets your needs. He is a ...


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    J. Dinkins is a very compassionate sales person. He listens to your wants and needs then seeks out the best Lexus which meets your needs. He is a no pressure sales person and for a women that speaks volumes.

    Does recommend this dealer

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  • Time Well Spent Again!
    May 5, 2017

    This is our 6th Lexus leased through Maria. We know it business but Maria's warm and pleasant nature of kindness is so cuddling that it makes my w...


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    This is our 6th Lexus leased through Maria. We know it business but Maria's warm and pleasant nature of kindness is so cuddling that it makes my wife and I feel like family. We can't resist the magnetism of personality though professional is very charming and inviting. Alright already! Ok, we love Maria as well as her company Meade Lexus of Southfield. The whole staff a ridiculously friendly. No other type of dealership compares to the Lexus atmosphere of "the customer is 1st courteous service". Needless to say we highly recommend Maria D'Aigle and Meade Lexus to the world. Therefore go ahead, call her or just stop by and let her likewise put you into the best car in the universe. How can you say that? You haven't driven every automobile. Please listen very carefully and take this to heart, once you've driven a Lexus it's not necessary. Thank you Maria, thank you Meade Lexus of Southfield.

    Does recommend this dealer

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  • New car lease
    April 24, 2017

    Great customer service worked with me to make my decision. I would highly recommend Maria. She was patient and really listened and was extremely h...


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    Great customer service worked with me to make my decision. I would highly recommend Maria. She was patient and really listened and was extremely helpful!

    Does recommend this dealer

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