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Pierre Meldrum is a phenomenal sales person. He understood the situation I was in (my car was in an accident and totaled) and he didn't call me everyday... (like most do and it annoys me). He waited for me to reach out after I heard from the insurance company. I spent 6 hours there (which i don't mind), he did everything he could to get me the best payment plan for my new to me vehicle. I couldn't have e been happier. Once things got going and I made a decision it was a very smooth process. Thank you so much Pierre and Gavin Papworth for everything you did to help and for making this the best car buying experience I have had. I will be back when its time for a new one.
Very positive experience. Chad, my salesman, was great! I couldn’t believe I drove into the lot and immediately found the vehicle I was looking... for, and drove it home the same day! Couldn’t be happier.
I purchased a 2017 Ford Flex from Phil Cornell. This is my second car I've purchased with him, and each time he is calm and patient, keeping us informed... on details without being overwhelming. I would buy another vehicle with Phil in a heartbeat.
These people have great service !. Waiting time was short, very comfortable waiting area, with coffee and TV. Very friendly people. I'll be back for... sure.
There’s a reason why I just made my 4th vehicle purchase at this dealer. Their professionalism and courtesy is unmatched by any dealership I’ve... been too. I highly recommend making an appointment with Pierre! He’s fun, knowledgeable, and treats you with the utmost respect and dignity. I know I will enjoy my new 2018 Focus and when I’m ready to trade in I will be coming back to see Pierre! Many people hesitate to fill out credit apps before going to a dealer, but this time I did it well in advance of making the final decision and when I did this the process was very smooth and I was able to really see what vehicles best fit my needs and finances and I was in and out in about 2 hours. I’ve been to several other ford dealerships as well and Simmons-Rockwell is the only reason I’m still a Ford Customer. Couldn’t recommend this place more!!! Thanks!!!
It was a really good experience for me. We went to Simmons and Rockwell to purchase a 2017 Jeep Patriot and thats exactly what happened. Everyone was more... than execllent. I was shown kindness and respect. Never once did I feel uncomfortable or that smoke was being blown in my face. Totally the opposit I felt like I was being made comfortable and being delt with in a totally open and honest way. Also I the whole process happened way more quickly than I have previously experienced. Which was most pleasent! I give all credit and thanks to our salesman Chad Schaumberg, and his team. Many Thanks!
Justin at the Hornell Simmons Rockwell Company was great, very friendly and courteous, very informative. helped me get the car I wanted for a very nice... price that I could afford Thank you Jusin
Pierre at Rockwell Simmons is the absolute best! He got me exactly what I wanted for the best price!! I felt like he genuinely wanted to help me and didn't... treat me like a number! The facility is wonderful the prices are beyond reasonable im very happy with my purchase!
I've delt with Simm-Rock of Hornell for quite a few years now. From buying to service, I've not been let down. A great team in all aspects.
elow: I would like to thank Lenny for making arrangements to bring a truck down from Hornell to Horseheads for us to test drive. I was a Chevy owner and... was looking for a new lease. Lenny and his sales team took the time to answer questions and assist me into transitioning into a new lease . I would like to send a special thank you to Jack he worked very diligently to get me into my new truck a "FORD" so I could drive it home the same day . He took time to show me the options the truck has to offer and assisted me to set up the Ford app. On my phone. Jack made sure the truck was spotless and full of gas for us. During our time in the Horseheads dealership we had the privilege to meet other staff members that made a point of introducing themselves and thanking us for our business . We greatly appreciate the assistance we received and when we are asked where did you get your new truck we will definitely share our experience . Thanks Again Michelle and Robert Knoll