Holmes European Motors

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Holmes European Motors Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2015

Holmes European Motors - an Authorized Mercedes-Benz Dealer and proud to be part of the Holmes Auto Group, is located i

...

n the heart of Shreveport, and serving Minden, Haughton, Ruston, plus all the way to El Dorado AR and Marshall TX. Whether you're visiting to search for your next Mercedes-Benz or contacting our Mercedes-Benz Service Department, we hope to help. Contact us online, or visit us at 1221 East Bert Kouns Ind. Loop.

"Holmes European Motors - Luxury at its Finest"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
71 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 4, 2019

    It was an awesome experience, as always. Shashi is the best.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 3, 2019

    This is my third vehicle I have purchased from Sashi at Holmes Land Rover dealership in Shreveport and I can't say enough about his personality dealing... with customers and his knowledge of the product he is selling. This purchase was just as pleasant as the first two. On a scale from 1-10, this was a 10 for sure. John

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wow John! We appreciate the kind words. Thank you!

  • 5.0 out of 5
    January 4, 2019

    I am very particular about where I have my Land Rover services and I will definitely bring back to Shreveport Land Rover for any service needs. The people... are friendly and the techs are very competent, like you would expect at a high end dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you, Jacquelin!

  • 5.0 out of 5
    December 20, 2018

    Great service! However, it does take a while to get scheduled - so call ASAP for appointment.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing, Anna!

  • 5.0 out of 5
    November 28, 2018

    Had to have some repairs done on my Land Rover. The service department was super friendly and repairs we done quickly and conveniently.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing, Angela!

  • 5.0 out of 5
    October 28, 2018

    Great service every time I get my car worked on. The staff is always helpful and I would have bought a car from them if they had the color I wanted.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, John!

  • 5.0 out of 5
    October 12, 2018

    Staff were very efficient and helpful in getting our Range Rover serviced.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for sharing, Charles!

  • 5.0 out of 5
    September 25, 2018

    The Service Department is truly awesome. Jordan Hogsett is truly amazing. Mary Catherine could learn a lot from her. Please visit Mrs. Hogsett at the... service department she is truly awesome. Christian Crowder is a great salesman and offers a lot of information. My next vehicle will be sold by him.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing, Dylan!

  • 1.0 out of 5
    September 10, 2018

    Avoid this dealership! Had a Mercedes on hold and when I arrived for my scheduled appointment, I was told that the car was in the process of being sold... to someone who walked in just 30 minutes before. They intentionally sold the car out from underneath me and neither the salesman or sales manager that confirmed the appointment with me would come out of their office to explain or to apologize. Especially frustrating, dishonest and disrespectful considering they both knew I was driving several hours from out of state to purchase the car. I have owned Mercedes for over 20 years and never had such a horrible experience with a dealership. Disappointing and absolutely not up to Mercedes standards.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    September 3, 2018

    My experience at Land Rover Shreveport was excitingly smooth. I rarely buy vehicles and have painful memories of how long and drawn out the process can... be. I was amazed at how much of the paperwork we were able to complete electronically and how quickly the entire transaction took place.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Thank you for taking the time to share this with us, Camella! We really appreciate your business!

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