Reviews

Average Ratings

3.9
669 lifetime reviews. Includes reviews of Apple Ford Lincoln from DealerRater.com
  • Smoothest car buying experience

    This was the smoothest car buying experience I could've imagined. Tommy Kerr took great care of me and never once pressured me into anything. He w...

    Dealer Response

    We are so happy to hear this, Sheila! Thank you so much for the wonderful review and compliments! We pride ourselves on being as helpful and infor...


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    This was the smoothest car buying experience I could've imagined. Tommy Kerr took great care of me and never once pressured me into anything. He was extremely helpful and informative and made me feel very comfortable under his wing. Phil (finance guy) was a great help as well and fought to lower my rates. Got nothing but good things to say about Apple Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so happy to hear this, Sheila! Thank you so much for the wonderful review and compliments! We pride ourselves on being as helpful and informative as possible throughout the whole car buying process and we are glad that you had that experience! We hope you enjoy your new ride!


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  • Bumper repair and paint

    Their service management does not see that repairs are done correctly, especially at their body shop. Tri-State Collision does not do good body/p...


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    Their service management does not see that repairs are done correctly, especially at their body shop. Tri-State Collision does not do good body/paint work in particularly on my front bumper. Bumper needed replacing and Apple would not replace after 14 months. They Don't care if they match your paint or not.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Apple ford Columbia review
    September 11, 2017

    Overall positive experience. Nice locatation in easy to get to Columbia. I hope their customer for life program proves to be beneficial for the c...


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    Overall positive experience. Nice locatation in easy to get to Columbia. I hope their customer for life program proves to be beneficial for the customer. Only negative comment I'd give is I was hoping they'd honor my request for a drop in bed liner, but it was denied.

    Does recommend this dealer

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  • Great experience
    September 3, 2017

    Just bought 2017 F 150 and could not be happier with the total process from website to dealer visit to trade in appraisal and even paperwork was a...


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    Just bought 2017 F 150 and could not be happier with the total process from website to dealer visit to trade in appraisal and even paperwork was a breeze. Friendly, knowledgeable and even have me advice on where to pick up some after market deals!

    Does recommend this dealer

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  • Purchase of Ford Explorer
    September 2, 2017

    Rich was a good salesman. The overall experience with Apple Ford was great. Did not feel rushed or coerced into purchasing. Will definitely recomm...


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    Rich was a good salesman. The overall experience with Apple Ford was great. Did not feel rushed or coerced into purchasing. Will definitely recommend to friends

    Does recommend this dealer

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  • Recommended suggestions without pressure
    August 22, 2017

    The entire staff used their friendly and professional attitudes to sell me a vehicle that I wanted with extras that I had forgotten. All at a fair...


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    The entire staff used their friendly and professional attitudes to sell me a vehicle that I wanted with extras that I had forgotten. All at a fair price. Of course I wanted the best deal possible and they cannot afford to give away vehicles so we come to a mutual agreement. One of the best vehicle buying experience I have had. We look forward to the service after the sale that I have been told about.

    Does recommend this dealer

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  • Awful Customer Service and Respect for Time
    August 21, 2017

    I went in knowing exactly what car I wanted to purchase. I had the stock number and VIN written down. I test drove the car and really liked it. It...


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    I went in knowing exactly what car I wanted to purchase. I had the stock number and VIN written down. I test drove the car and really liked it. It took about 45 minutes to negotiate with the salesman to get it to the price I wanted. Then I waited over 5 and 1/2 hours for the Finance Manager to process me. It was ridiculous. I sat waiting for hours after I had already made my intentions clear. I love my Ford but I would highly recommend going to any other local dealer, unless you want to waste your entire day. I will never buy a car from Apple Ford or any Apple dealer again, it was a big waste of time. They also never offered any drink or snacks, which if you go to other dealers is common practice. When I asked for water after sitting for a few hours they looked at me dazed and confused and they said they would "find something." They came back with tap water in a plastic cup.

    Does not recommend this dealer

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  • Buy Elsewhere

    I went in knowing exactly what car I wanted to purchase. I had the stock number and VIN written down. I test drove the car and really liked it. It...


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    I went in knowing exactly what car I wanted to purchase. I had the stock number and VIN written down. I test drove the car and really liked it. It took about 45 minutes to negotiate with the salesman to get it to the price I wanted. Then I waited over 5 and 1/2 hours for the Finance Manager to process me. It was ridiculous. I sat waiting for hours after I had already made my intentions clear. I love my Ford but I would highly recommend going to any other local dealer, unless you want to waste your entire day. I will never buy a car from Apple Ford or any Apple dealer again, it was a big waste of time. They also never offered any drink or snacks, which if you go to other dealers is common practice. When I asked for water after sitting for a few hours they looked at me dazed and confused and they said they would "find something." They came back with tap water in a plastic cup.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2008 Ford Escape
    August 16, 2017

    Dishonest sales. Was mislead about warranty Purchased additional warranty was a complete lie Dishonest service Poor customer service 3 transmissi...


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    Dishonest sales. Was mislead about warranty Purchased additional warranty was a complete lie Dishonest service Poor customer service 3 transmissions in 4 yrs No help could care less Poor repairs Stay away!!!!

    Does not recommend this dealer
    Came in for service or repair

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  • 2008 Ford Escape

    This place is rip off Dishonest sales Dishonest service 3 transmissions in same car in less than 4 yrs They could care less Poor customer servic...

    Dealer Response

    This is certainly not what we want to hear. Would you mind reaching out to me at ncharette@appleford.com so that I can get some more details about...


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    This place is rip off Dishonest sales Dishonest service 3 transmissions in same car in less than 4 yrs They could care less Poor customer service Stay away!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    This is certainly not what we want to hear. Would you mind reaching out to me at ncharette@appleford.com so that I can get some more details about your experience?


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