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Reviews

Average Ratings

4.3
259 lifetime reviews. Includes reviews of KIA AutoSport of Pensacola from DealerRater.com
  • USED CAR

    I BOUGHT MY 3RD USED CAR FROM THIS DEALERSHIP AND THEY ARE VERY PROFESSIONAL AND HAVE ALWAYS SAVED ME MONEY! NOT ONLY THAT, BUT I GET A CHECK FOR ...


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    I BOUGHT MY 3RD USED CAR FROM THIS DEALERSHIP AND THEY ARE VERY PROFESSIONAL AND HAVE ALWAYS SAVED ME MONEY! NOT ONLY THAT, BUT I GET A CHECK FOR $250 FOR EVERYONE I SEND UP THERE!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Amazing!
    May 16, 2017

    I honestly never though that I would drive a Kia, but I was out looking for my very own vehicle when I saw a Kia that I really liked so I decided ...


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    I honestly never though that I would drive a Kia, but I was out looking for my very own vehicle when I saw a Kia that I really liked so I decided to put in an application on the Kia Website. Within minutes I received a call and from then on I was in wonderful hands. I'm only 19 so I was very scared going into this whole process, but it was way better than I ever expected it to be. The first person who we talked to was Michelle. She was so wonderful and nice on the phone. As soon as we arrived at the dealership, we were greeted by Neil. He was very nice and wonderful as well. I've gotten so many compliments on my car already and I'm so glad that I decided to go with the Kia Forte. Thank you guys so much!!!

    Does recommend this dealer

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  • Mini-van time..... never had one.... Grand parents

    Second purchase and we love Kia! Sedona and Soul now! Wonderful in both transactions!


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    Second purchase and we love Kia! Sedona and Soul now! Wonderful in both transactions!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service
    May 3, 2017

    the service is great never have a long wait on oil changes. always had good friendly service. Joseph Tyree was great to work with.t


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    the service is great never have a long wait on oil changes. always had good friendly service. Joseph Tyree was great to work with.t

    Does recommend this dealer

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  • Horrible service
    May 2, 2017

    I came in today to get my tire changed. After an hr went by I was informed that my rim was slightly dented and that's what caused the pimple in my...

    Kia Autosport of Pensacola

    I'm sorry to read of this poor experience with our service department. I did check with them and they mentioned that they had spoken with you in ...


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    I came in today to get my tire changed. After an hr went by I was informed that my rim was slightly dented and that's what caused the pimple in my tire so I'd need a new rim too. I told the service lady I was not able to replace the rim today ( for $233) and I would get it from my father for cheaper another day & to go ahead and put the new tire on. An hr later she says I'm ready to go & they put the car in my truck. I waited 2 hrs for them to put a tire in my truck. When I spoke to a manager about this he seemed unbothered by it, all he could offer me was an I'm sorry. This is not the first problem I've had with this dealership, but it will be the last. Neil the only employee worth dealing with here, he works in sales and genuinely cares for his customers & helping them. I wish Neil worked in service too cause they need his approach to things.

    Does not recommend this dealer
    Came in for service or repair
    Kia Autosport of Pensacola

    I'm sorry to read of this poor experience with our service department. I did check with them and they mentioned that they had spoken with you in order to try and correct this issue. If for some reason this is unsatisfactory to you or the complaint has not been resolved please let me know. I know I can't undo the service you received but I can try to resolve this issue for you as soon as possible. Thank you for your business and please feel free to give me a call or send an email to contact me. Sincerely, Jessica Lee General Manager jlee@kiaautosport.com 850-457-7772


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  • Bad customer service

    I came in today to get my tire changed. After an hr went by I was informed that my rim was slightly dented and that's what caused the pimple in my...


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    I came in today to get my tire changed. After an hr went by I was informed that my rim was slightly dented and that's what caused the pimple in my tire so I'd need a new rim too. I told the service lady I was not able to replace the rim today ( for $233) and I would get it from my father for cheaper another day & to go ahead and put the new tire on. An hr later she says I'm ready to go & they put the car in my truck. I waited 2 hrs for them to put a tire in my truck. When I spoke to a manager about this he seemed unbothered by it, all he could offer me was an I'm sorry. This is not the first problem I've had with this dealership, but it will be the last.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Best Car experience

    We came to kia autosport with a trade hoping to get a decent deal but Neil Patal went above and beyond our expectations. We couldn't not be more p...


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    We came to kia autosport with a trade hoping to get a decent deal but Neil Patal went above and beyond our expectations. We couldn't not be more please with our experience. We'll definitely be referring customers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying a vehicle
    April 22, 2017

    Thank you Don for all your help purchasing our car! Don made everything easy for us! We love our New forte! We will let our friends know about Ki...


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    Thank you Don for all your help purchasing our car! Don made everything easy for us! We love our New forte! We will let our friends know about Kia dealership in Pensacola.

    Does recommend this dealer

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  • I really liked Robin, my sales person
    April 21, 2017

    robin was very helpful, had a lot of knowledge about the car I wanted, an was considerate of my time and needs she returned my calls and made hers...


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    robin was very helpful, had a lot of knowledge about the car I wanted, an was considerate of my time and needs she returned my calls and made herself available when I came in

    Does recommend this dealer

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  • Excellent car buying experience.
    April 20, 2017

    Went into Kia Autosport Pensacola was greeted by Neil Patel from start to finish the best car buying experience I have ever had. Neil made it very...


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    Went into Kia Autosport Pensacola was greeted by Neil Patel from start to finish the best car buying experience I have ever had. Neil made it very easy and he was very knowledgeable about the vehicle. If your in the market for a vehicle go see Neil Patel you will not be disappointed.

    Does recommend this dealer

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