Honda of Salem

Matt has been there for several years now and has been a wonderful person from the time I call him to when I bring any of my vehicles in for service. If it were not for him and his wonderful customer service we may go elsewhere, he is always so helpful and pleasant.

I appreciate their timeline matter and being able to transport me to and from my home during the service. I always get the service I come in for and never asked to purchase something I don't need.

Found they had a Touring CRV coming in...........I called the dealership, Matt took the call, kept in contact, we made the deposit............and the vehicle came in just as billed, and we bought it. All folks there, super nice, caring, and professional. The purchase of it was EZ, maybe 60 mins tops to go thru the whole process with them. Best part though, we live in Portland, so they drove up and picked us up, and took us down to Salem to get the CRV.............this is a dealership looking to sell cars and make the buyers feel good too. It's a great combo. We have additional accessories going on the CRV after about a week of ownership, so I am looking forward to seeing their new facilities down there, and our service advisors is spot on with the appt, phone calls, and customer service.

I had scheduled an appointment but when I arrived, the service department couldn't find that it had been scheduled. Still, staff were able to accommodate me and did so in a customer service oriented manner.

I have purchased my last 2 vehicles from Honda of Salem and take my vehicle there whenever it needs serviced. I have always been very pleased with how friendly the staff is and with the quality of service I receive. They do an excellent job and are very pleasant to work with.

Excellent service from this Honda dealership. Always a great experience when we use this service center. Thank you! This is the way businesses should treat their customers!

What a joy working with Eli Gaspar. He made us feel comfortable from the start. The whole team worked really hard to get us more then a wonderful deal. Making it possible for us to drive off the lot in our new 2015 Honda Accord, something we only dreamed about when we walked in the showroom door. Thank you Eli for making it a wonderful day.

Mat was very nice to work with and the work was done before the time he had stated, which allowed me to finish my Christmas shopping! Thanks.

Go there prepared. Do your homework. You will find the staff validating your effort! They are more than accommodating to your needs!

Great experience !! One of the best dealership's I've worked with. Everything went smooth and got a great deal. Would recommend to everyone...