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Reviews

Average Ratings

4.9
453 lifetime reviews.
  • great service

    I had a 1 pm appointment and arrived as few minutes early and I was out by 145. all services done were done to my satisfaction and professionally.

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, George! Safe travels!


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    I had a 1 pm appointment and arrived as few minutes early and I was out by 145. all services done were done to my satisfaction and professionally.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, George! Safe travels!


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  • Recent recall service appointment

    I recently was in the service department for two preventive maintenance recalls. I chose to wait for my vehicle to be serviced as they said it wo...


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    I recently was in the service department for two preventive maintenance recalls. I chose to wait for my vehicle to be serviced as they said it would only be about an hour and a half. They were very prompt in completing the work and getting me back on the road quickly. The waiting area is very accommodating with available free wi-fi , comfortable seating, large screen tv and available snacks & drinks. Quite an improvement from the waiting room in the Ford building.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • It's fine

    No comment. No comment. No comment. No comment. No comment.


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    No comment. No comment. No comment. No comment. No comment.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very Good

    Very good experience as it has been in the past. Thanks

    Dealer Response

    It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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    Very good experience as it has been in the past. Thanks

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • Spark plug replacement 2010 King Ranch

    My service tech was fully knowledgeable about spark plug replacement and the possibility of the plugs snapping. His recommendations and suggestion...

    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Michael! As one of our valued customers, we want to sincerely thank you for your ...


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    My service tech was fully knowledgeable about spark plug replacement and the possibility of the plugs snapping. His recommendations and suggestions allowed for service repairs that was acceptable and affordable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Michael! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • They Listen

    As usual, great service adviser. Dwayne is always very professional and personable. I had an early appointment and was out in less than an hour.


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    As usual, great service adviser. Dwayne is always very professional and personable. I had an early appointment and was out in less than an hour.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service

    Always helpful and pleasant. Never pushy about things or trying to scam you.

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Frank. As one of our valued customers, we wa...


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    Always helpful and pleasant. Never pushy about things or trying to scam you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Frank. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • survey

    We are always very pleased with the service we receive. Everyone is helpful and friendly.


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    We are always very pleased with the service we receive. Everyone is helpful and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    Waiting room is comfortable, people are friendly, and service was prompt.


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    Waiting room is comfortable, people are friendly, and service was prompt.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Bob Bell Ford's customer service is second to none. We were visiting our grandchildren in MD when our F350 had some problems. We needed to drive h...

    Dealer Response

    Wayne, your positive review means a lot to us and we?re happy we could help you!


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    Bob Bell Ford's customer service is second to none. We were visiting our grandchildren in MD when our F350 had some problems. We needed to drive home to ME but none of the 9 other Ford dealers we called could see us for a week. Bob Bell Ford got us in right away. They fixed the problem quickly, inexpensively and properly. Without their help we would have missed a week of work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wayne, your positive review means a lot to us and we?re happy we could help you!


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