Michelle, Bob, and Mike at Mt. Kisco Volvo are knowledgeable and personable. They walked us us through the entire process with good humor. We love our... new Volvo; those who made it possible deserve the highest praise.
Hello, Thank you for the kind words you have for our dealership and the team members you interacted with! We all value great customer service and att...ention to detail which makes for a wonderful experience. If you need anything else please don't hesitate to reach out. Safe travels!
We had a wonderful, hassle free, buying experience. From the moment we entered the facility, everyone we met was cordial and friendly. After I was directed... to Doug, the salesman, it was all positive. Doug went out of his way to show me the car I had come to see, which had been just sold, but he showed us two others, similar. We agreed on a 2018 Metallic Silver V60. We consummated the deal the same the afternoon. We picked up the car this afternoon, and again, a very pleasurable experience. In addition to Doug, Mike the financial manager and the sales manager were also very nice. I will definitely recommend them to my friends.
Hello Vic, Thank you for the great review! We are glad to see that you really enjoyed your time here and that our team was able to make you feel at h...ome. We do whatever we can to make the customer's experience top-notch as we highly value customer service here. We hope to see you again in the future!
Dropped the car off on a Sunday with a blown tire. The service manager called Monday afternoon to tell me that tire would be mounted that day, that he... would test drive it to see if an alignment was necessary and that I would be able to pick it up after service hours were over for the day. I will be using this dealership for my servicing.
Hello, We are glad we could help! We know how frustrating things like blown tires can be to your regular schedule so allowing you the flexibility in ...picking your vehicle up is the least we could do. We always want to make sure our customers get great care and service. We are beyond happy to learn that you will continue using us for your car's servicing! We hope to continue to impress you and create a long-lasting relationship. See you soon!
Segun was professional, courteous and patient throughout the whole process. He made purchasing my car truly enjoyable. Additionally, I have to thank Rich... Barry the general manager who made sure the whole process went seamless. I would definitely purchase another vehicle from this dealership in the future if these two employees are there and would recommend them both to prospective buyers.
Hey Pat, Thank you for all the kind things that you have to say about Segun and Rich! It always makes us happy to read when customers have unforgetta...ble experiences with our staff. We try very had to embed a respectful and knowledgeable culture into our dealership and that starts with the employees. We look forward to seeing you again when you need a new car!
Family of Volvo owners, love the new XC60, the 2nd one for the family. Drives like a charm, smooth ride, great sound system . LOVING this Volvo.
Hello Shari - Thank you for sharing your voice with us! It is pleasant to hear that you're loving your new Volvo XC60. It is a great vehicle! Please l...et us know if there is anything else we can do for you. Take care.
I drop off my C30 the night before my service appointment and the service desk is always ready with my paperwork. Also, they always remember that I want... to have my maintenance booklet filled out and stamped so I can have a record of all my service. And of course, it's great to pick up my car all shiny clean inside and out as part of the service!
Joe and Mike made what was otherwise a very stressful experience easy for me, the work was excellent, the communication timely and informative and it was,... overall, an outstandingly good experience.
Matt was great! A pleasure to deal with. Friendly, honest, & accommodating.
Matt was outstanding from beginning to end. patient and explaining every detail throughout the process. would defiantly recommend to everyone!
Matt our salesman was knowledgeable and able to make sales decisions on his own. He followed up when he said he would. car was ready when promised. all... around good experience