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Reviews

Average Ratings

4.9
559 lifetime reviews.
  • Recall service

    Courteous, efficient service advisor who was friendly and got us in and out. We were notified when car was ready.

    Dealer Response

    Diane, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud t...


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    Courteous, efficient service advisor who was friendly and got us in and out. We were notified when car was ready.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Diane, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com


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  • great service very friendly

    up front very personal helpful staff delivery was smooth hopefully buy another car in the future will be back to look for sure

    Dealer Response

    Thank you for leaving us this great review, Jason. We are very happy to hear that we could be so helpful during your recent visit with us. We appr...


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    up front very personal helpful staff delivery was smooth hopefully buy another car in the future will be back to look for sure

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Jason. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your business and we look forward to seeing you back again in the future! Take care. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com


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  • Quick service

    Service was completed well within the estimated time it would take. Have to add nine more words to complete this survey.

    Dealer Response

    Dawn, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud th...


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    Service was completed well within the estimated time it would take. Have to add nine more words to complete this survey.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dawn, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com


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  • Quick Service

    Since buying my car I have always brought my car to Brown's Honda. They are courteous, speedy, and always willing to help, even on those cold mor...

    Dealer Response

    Thank you for your review and business as a customer, Georganne. It is our goal to provide every one of our customers with the kind of excellent s...


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    Since buying my car I have always brought my car to Brown's Honda. They are courteous, speedy, and always willing to help, even on those cold mornings and I just need a shot of air in my tires.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and business as a customer, Georganne. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com


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  • Great service!

    Buying my new Honda was made into such a wonderful experience, transaction was so easy, w/ help from a friendly and experienced staff!

    Dealer Response

    Amanda, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We...


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    Buying my new Honda was made into such a wonderful experience, transaction was so easy, w/ help from a friendly and experienced staff!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Amanda, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com


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  • Great Service

    Jen at the front Was so professional and nice. Made my experience a ten and I would definitely return. The guys were great, the shuttle driver was...

    Dealer Response

    Vernay, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thoroug...


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    Jen at the front Was so professional and nice. Made my experience a ten and I would definitely return. The guys were great, the shuttle driver was great. Just an overall great experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vernay, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com


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  • Great Service

    I like the fact that they get you in and out. I also like the fact that when you say you only want an oil change that they respect that.

    Dealer Response

    Nicole, thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forw...


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    I like the fact that they get you in and out. I also like the fact that when you say you only want an oil change that they respect that.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nicole, thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com


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  • great car, great deal! pleasant experience

    great deal! Used car manager was very pleasant. will recommend to all! this is the third car from Browns Honda City,and will not be the last.

    Dealer Response

    Thank you for providing us with feedback regarding your recent visit, Chris! Our team works hard to keep our customers coming back to Brown's Hond...


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    great deal! Used car manager was very pleasant. will recommend to all! this is the third car from Browns Honda City,and will not be the last.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for providing us with feedback regarding your recent visit, Chris! Our team works hard to keep our customers coming back to Brown's Honda City and it's great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com


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  • Browns Honda

    Fast, Friendly, Service!! Dave was great he is helpful and resourceful!!! Everyone at the establishment is very polite and friendly.

    Dealer Response

    Thank you for your review and business as a customer, Nikea. It is our goal to provide every one of our customers with the kind of excellent servi...


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    Fast, Friendly, Service!! Dave was great he is helpful and resourceful!!! Everyone at the establishment is very polite and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and business as a customer, Nikea. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Dave and our team achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com


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  • Fast and good service

    The service team is very nice and they go the extra mile to work with you on you issues. They take the time to explain the issues with my car.

    Dealer Response

    At Brown's Honda City, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive expe...


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    The service team is very nice and they go the extra mile to work with you on you issues. They take the time to explain the issues with my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    At Brown's Honda City, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com


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