Tom Bannen Chevrolet Buick GMC Nashville

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Reviews

2.6
Average based on 7 reviews
  • Excellent Transaction

    The best vehicle transaction that I have had. We drove 120 miles from home to Tom Bannen Chevrolet after communicating by phone and email pertaini...


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    The best vehicle transaction that I have had. We drove 120 miles from home to Tom Bannen Chevrolet after communicating by phone and email pertaining to a new 2011 Tahoe. The sales manager did exactly what he had said on the phone and actually better on a price. Very smooth transaction and we will definitely visit this dealership on our next vehicle purchase.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • The worst!

    I had my 2012 chevy sonic towed to Tom Bannen after the gear shift broke on me & I was unable to get it out of park. The whole experience was a co...


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    I had my 2012 chevy sonic towed to Tom Bannen after the gear shift broke on me & I was unable to get it out of park. The whole experience was a complete nightmare! First they tell me that the repair was not covered under my warranty, then they tell me that they would have to order the part & it would take 3 to 4 days before they would be able to fix it. After they finished with the repair I returned to pick up my car but nobody could seem to tell me where my car was! After a few minutes complaining to the young man who couldn't seem to find my car another older gentleman approached me & acted as if I were causing a scene for no reason.. I them proceed to exit the service center since it seemed to me that I wasn't going to be receiving any competent service from anyone in there & tried to locate my car myself. After walking around the building I finally found it parked in the back UNLOCKED and when I returned to the service center let them know I found my car they seemed to have lost the same young man who couldn't tell me where my car was located then quoted a price much higher than I was originally told I would be paying for the part & repair. At that point I had enough of that whole place paid my bill & left in my car. Right after I pulled into my driveway I realized that a part of my dash located above my gear shift was not completely put back together!!!! Altogether I would recommend everyone steal clear of Tom Bannen Chevrolet especially if you are in need of a repair!!!

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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  • Pleasant experience

    The salesman I dealt with, Spencer Searcy, was very nice and helpful; I would give him high marks. But the car I thought I might be interested in ...


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    The salesman I dealt with, Spencer Searcy, was very nice and helpful; I would give him high marks. But the car I thought I might be interested in did not meet my expectations; there was insufficient head-room in it. Consequently, I ended up not buying anything at this time.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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