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Reviews

Average Ratings

4.2
Average based on 22 reviews
  • Services received

    The individual Mr.John Knoerlein, who assisted me is a very knowledgeable service advisor. He checked to see exactly what my Malibu would for maki...


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    The individual Mr.John Knoerlein, who assisted me is a very knowledgeable service advisor. He checked to see exactly what my Malibu would for making the repairs. He checked my warranties make sure what was covered. He made sure that everything was taken care in a timely manner. Mr. Knoerlein acted in an upmost professional manner during my visit to JBA Chevrolet. Chuck Terry

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • jBA Chevrolet in Glen Burnie Md

    Have bought 4 Vehicals there. I will buy from them again. The sales department goes out of there way to help you. They have an excellent manageme...


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    Have bought 4 Vehicals there. I will buy from them again. The sales department goes out of there way to help you. They have an excellent management team.. Every dealership has to make money but there is some leeway at JBA. Their service department have never had any problem with. Like I said I will buy from JBA Chevrolet again and again.

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • No Complaints

    Dealer not close to where I live so I never took it back for service after purchasing the vehicle. I have no complaints about this dealer and n...


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    Dealer not close to where I live so I never took it back for service after purchasing the vehicle. I have no complaints about this dealer and nothing bad to say. The buying process was smooth and easy. Went to a dealership that was closer for service.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Horrible Experience

    Horrible experience, dropped car off to have my taillight looked at. Blinker wasn't working properly and I was due for the oil change and tire rot...


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    Horrible experience, dropped car off to have my taillight looked at. Blinker wasn't working properly and I was due for the oil change and tire rotation. When I picked up my car they tried to tell me that the taillight wasn't covered under my warranty due to water being in there. They said it was from an impact to the rear bumper. When I dropped my car off there wasn't any visible damage to my vehicle. But when I picked it up there was white smudge marks on the back bumper that just appeared. So anyway in a nut shell I had to pay for the new taillight and nothing was done with the smudge because they said they didn't do it... Oh and the so called water that was in the taillight mysteriously evaporated before I picked up the car. So you tell me how my experience was.

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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  • Anne Arundel County's Best !

    Totally the best. Bought my first new car there in 1967. A beautiful 1967 Camaro. A professional, clean, inviting place..from the service dept to...


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    Totally the best. Bought my first new car there in 1967. A beautiful 1967 Camaro. A professional, clean, inviting place..from the service dept to the snack area to the rest rooms to the waiting room . How could I be wrong after 50 years of sales and service from these fine folks ? If you're lucky on your visit there, you might catch James Day {head of internet sales now}, chatting with a customer in the showroom. He is the best of the best !!!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • New Car Purchase

    Working with Rocky and his manager were a pleasure.. They were very professional and made me feel like I got a good deal.... They got me in and ou...

    Dealer Response

    Thank you Ben for your positive feedback and congrats on your new car Purchase!


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    Working with Rocky and his manager were a pleasure.. They were very professional and made me feel like I got a good deal.... They got me in and out quickly as requested.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Ben for your positive feedback and congrats on your new car Purchase!


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  • Great dealer, great service, new and used cars

    Everyone was really nice and they goy me in a vehicle that I was happy with. I told them what i was looking for and they listened to me and made i...

    Dealer Response

    Hi Kendra, Welcome to the JBA family. Thank you for taking the time to leave us a positive review. Congrats on your new car purchase.


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    Everyone was really nice and they goy me in a vehicle that I was happy with. I told them what i was looking for and they listened to me and made it happen for me.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Kendra, Welcome to the JBA family. Thank you for taking the time to leave us a positive review. Congrats on your new car purchase.


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  • My new car!!!

    Great experience from start to the end. Customer service and sales man Rocky is very pleasant to work with. Knowledgeable about the vehicle and gr...

    Dealer Response

    H Vangie! Thanks so much for your kind words! We appreciate your positive feedback and congrats on your new car. We'll be sure to tell Rocky yo...


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    Great experience from start to the end. Customer service and sales man Rocky is very pleasant to work with. Knowledgeable about the vehicle and great attitude. Everyone that I came across during the purchase and transitioning was friendly. Rocky is definitely awesome would definitely recommend to see him if any of my friends are looking to buy a new vehicle.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    H Vangie! Thanks so much for your kind words! We appreciate your positive feedback and congrats on your new car. We'll be sure to tell Rocky you recommended him!


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  • Dream car realized!

    Curt, Carri and Chrissy were all awesome! Curt's was direct but I liked his style and humor. I appreciate the work done to get me where I needed t...

    Dealer Response

    I'm we appreciate your business David and we're glad you made the trip from PA to come see us! Thanks for taking the time to leave us a 5 star re...


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    Curt, Carri and Chrissy were all awesome! Curt's was direct but I liked his style and humor. I appreciate the work done to get me where I needed to be on the financing. I'd like to say thank you to the manager that helped out too, sorry we only met briefly and your name escapes me. The Challenger runs like a beast. My drive home was a lot faster then the drive down *wink wink* . Thanks again! Dave in Altoona, PA

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    I'm we appreciate your business David and we're glad you made the trip from PA to come see us! Thanks for taking the time to leave us a 5 star review!


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  • Great experience

    I purchased two cars in one week and enjoyed my experience

    Dealer Response

    Kerrick, We appreciate your business. Thank you for taking the time to leave us another great review!


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    I purchased two cars in one week and enjoyed my experience

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Kerrick, We appreciate your business. Thank you for taking the time to leave us another great review!


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