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Reviews

Average Ratings

4.4
30 lifetime reviews.
  • Great overall experience

    Was shopping for a new Mitsubishi mirage GT. This was the only dealer out of 3 who came very close to honoring their advertised price. I live 100 ...


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    Was shopping for a new Mitsubishi mirage GT. This was the only dealer out of 3 who came very close to honoring their advertised price. I live 100 miles away and the price and deal I was quoted was exactly what I got when I arrived. Would recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Exceptional customer service

    Helen did a great job she is a great asset to the jba dealership . Give her a raise!


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    Helen did a great job she is a great asset to the jba dealership . Give her a raise!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • So many hidden fees.

    i cant believe how they have so many good reviews. Might not be true. They have so many hidden fees. not true price at all. Anyone looking car on ...


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    i cant believe how they have so many good reviews. Might not be true. They have so many hidden fees. not true price at all. Anyone looking car on their website should add at least 5k in price LOL!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • JBA awesome customer service

    I used to take my last vehicle for service there. Both of my daughters and I purchased vehicles from them within the last 4 months. We are all so ...


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    I used to take my last vehicle for service there. Both of my daughters and I purchased vehicles from them within the last 4 months. We are all so happy and satisfied with the quality and price of the vehicles we purchased. We will definitely recommend this dealership to others.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchase

    I originally inquired online about the car I ended up purchasing, and I was extremely impressed by how quickly someone got back to me. When I got ...


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    I originally inquired online about the car I ended up purchasing, and I was extremely impressed by how quickly someone got back to me. When I got to the dealership, the sales person (Kris) was friendly, helpful, and informative without being pushy. He took care of everything, and went above and beyond to help me with my trade and purchase. I could not ask for a better experience. I should also mention that the financing experience could not have been easier. It was efficient without sacrificing friendliness, and I thankfully did not end up sitting around for hours waiting on one thing or another. This was nothing like the typical car buying experience, and I could not be happier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service on my vehicle

    I was greeted promptly by the service writer he did not give me his name, but I did find out his last name from the finance office it was Mr. Aie...


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    I was greeted promptly by the service writer he did not give me his name, but I did find out his last name from the finance office it was Mr. Aiello. As I said he greeted me promptly he asked what service I was there for I told him I was waiting and he told me it would take about an hour and it was exactly on time. JBA's service performed a 100 percent better then my last visit.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Purchase of Used Chevy Silverado 1500

    Found this truck on cars.com. Sent an email request and had call from staff promptly -- within minutes. When purchasing, I provided VIN of trade-...


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    Found this truck on cars.com. Sent an email request and had call from staff promptly -- within minutes. When purchasing, I provided VIN of trade-in; copy of title and insurance, and all paperwork was pre-prepared to accelerate the actual purchase process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • GM Recall

    The place seems well organized and professional. Some of the employees were not friendly. All the service adviser said was "You know this is not g...


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    The place seems well organized and professional. Some of the employees were not friendly. All the service adviser said was "You know this is not going to fix the issues you are having with your car". I was never informed or talked to about the repair, did not know who was in charge of my vehicle. They did shuttle me to and from my job. The gentleman was very polite. If the repairs were done, I would not know. However the fuse panel was left off and in the floorboard of the passenger seat.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Services received

    The individual Mr.John Knoerlein, who assisted me is a very knowledgeable service advisor. He checked to see exactly what my Malibu would for maki...


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    The individual Mr.John Knoerlein, who assisted me is a very knowledgeable service advisor. He checked to see exactly what my Malibu would for making the repairs. He checked my warranties make sure what was covered. He made sure that everything was taken care in a timely manner. Mr. Knoerlein acted in an upmost professional manner during my visit to JBA Chevrolet. Chuck Terry

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • jBA Chevrolet in Glen Burnie Md

    Have bought 4 Vehicals there. I will buy from them again. The sales department goes out of there way to help you. They have an excellent manageme...


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    Have bought 4 Vehicals there. I will buy from them again. The sales department goes out of there way to help you. They have an excellent management team.. Every dealership has to make money but there is some leeway at JBA. Their service department have never had any problem with. Like I said I will buy from JBA Chevrolet again and again.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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