Patrick Volvo Cars

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
38 lifetime reviews.

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  • 5.0 out of 5
    November 17, 2020

    Great friendly and knowledgeable customer service staff and service technicians who do qualified servicing of my XC 90. Additionally, my vechicle was returned... totally clean, and the salesman even recognized me and asked about my family while I was in the waiting area. This is real customer service.

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    Dealer Response

    Hi John! Thank you for your wonderful comments and 5 star review! We are thrilled to hear that our service technicians have impressed you with their w...ork as well as cleaning your vehicle before it was returned to you. Thank you for being apart of the Patrick family! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    October 3, 2020

    Bart always takes good care of me when I bring my car in for service, he is the reason I would highly recommend Patrick Volvo. I feel with his guidance... I am getting the best possible service for my car. I also like the fact that I can get a loaner so I don’t have to wait, my car is always in impeccable condition when I pick it up. With all that is going on with Covid, I feel like Patrick is taking every precaution necessary to insure my safety as well as theirs.

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    Dealer Response

    Hi Kathryn, Patrick Volvo Cars would like to thank you for the time you've taken to provide us feedback and for the 5 Star Review! Customer feedback m...otivates us to improve the customer experience and our processes! We are delighted to hear that Bart made your visit a memorable one. Thank you again! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    July 2, 2020

    My salesman, Brett Johnson, was extremely knowledgeable and attentive to my automobile needs. He explained all the options in detail and helped me decide... on which model would best suit my needs. He spent quite a bit of time explaining the operation of many features on my new Volvo.

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    Dealer Response

    Hi Claude, Thank you for the 5 star review and your kind feedback! Patrick Volvo Cars is striving to make a difference in customer service and we are ...delighted to hear that Brett was able to help you with any questions that you may have had! We are also happy to hear that he was able to explain all the options on the vehicle to you. Congratulations on your new vehicle! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    May 20, 2020

    Needed a loaner due to length of service, and was not a problem. The service team called with updates, and one issue to be repaired. Given the challenges... currently, was very pleased with the process and the communication.

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    Dealer Response

    Hi DT, Thank you for taking the time to leave us a 5 star review! We are pleased to hear that we were able to give you a loaner during the course of y...our service visit and that our service department made sure to give you plenty of updates on your vehicle while it was in our shop. We are glad that you were able to experience "The Patrick Difference"! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    March 30, 2020

    Ease of appointment even during this difficult time, Service personal are very courteous. Had oil change and replaced vacuum pump. Good communication... from service staff Facility very clean, had a loaner too.

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    Dealer Response

    Hello! Thank you for your 5 star review. We are delighted to hear that your entire service experience was great, especially during this difficult time.... We will pass your kind words onto the Volvo Service team! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    March 4, 2020

    I have Zero complaints from the moment I walked in to the relatively short time when I left with my new car. Everyone was just wonderful. No hard selling... just what you want. I can actually say it was a pleasant experience. Thank you Patrick Volvo!

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    Dealer Response

    Hi, Thank you for taking the time to leave this kind review! We are so happy to hear that you had a pleasant experience with Patrick Volvo Cars and w...e look forward to seeing you in the future! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    February 26, 2020

    Tola and patrick were great to work with! It was a fast and easy purchase! Quick and painless car buying. Thank you! Have already recommended to family.

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    Dealer Response

    Hi, Thank you for taking the time to leave this kind review. We are so happy to hear that you had a great experience at Patrick Volvo Cars and we look... forward to seeing you in the future! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    December 26, 2019

    My contact, Ashvin Shah stayed in regular contact with me since our first purchase at Patrick Volvo nearly 3 years ago. He is/was attentive, thoughtful,... and knowledgeable. Despite the fact that Patrick Volvo is over 45 minutes from our house, and another dealer is only 5 minutes away, I felt strongly that Ashvin and Patrick Volvo deserved our business again. I’d refer friends to Ashvin without hesitation. They were a pleasure to deal with the last two car leases that we have completed.

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    Dealer Response

    Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated Ashvin will be pleased to learn of your high praise. ...Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. -Patrick Automotive Group Customer Relations Team

  • 5.0 out of 5
    November 15, 2019

    The experience was delightful. It was efficient and seamless. Justin Rupp and Brett Johnson provided impeccable customer service. I will be a Volvo... customer for years to come.

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    Dealer Response

    Hi Anthony, We are incredibly grateful that you took the time out to leave us this review. Patrick Volvo Cars strives to put customer satisfaction as... top priority and we are committed to our customers. We are delighted to hear that Justin and Brett made your visit a memorable one. Its customers like you that make our job wonderful. We look forward to serving you again. -Patrick Automotive Group Customer Relations Team

  • 5.0 out of 5
    October 8, 2019

    Babatola Akinola. The best salesman I've worked with inside and outside the automotive industry. He was professional, knowledgeable, and friendly. One... of the things I liked about the experience was there was no pressure at all. He let me decide if I wanted the car or not and if it was in my budget. I was not pressured into something I didn't want.

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    Dealer Response

    We are very happy to hear that your experience at Patrick Volvo was one that you felt worthy enough to share with everyone and we sincerely appreciate... the 5 Star Review!! The Patrick Automotive Group is working hard to make a difference in the customer experience and we are delighted to see that Babatola your visit a memorable one. We look forward to building a relationship with you! Thank you again! -Patrick Automotive Group Customer Relations Team

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