Lou Bachrodt Chevy/Mazda Coconut Creek

New 866-984-5257 Dealer Website
Used 866-375-8030 Email Dealer
Service 866-984-5270

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Reviews

Average Ratings

4.2
Average based on 102 reviews.
  • GREAT DEALER

    I have to take a moment from my life and give great praise to all the gents at Mazda. For the past 3 leases my husband and I have only been dealin...

    Dealer Response

    Debra and Jeff thank you very much for taking the time out to review Matthew, Anthony and our Dealership. We appreciate you, your comments busine...


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    I have to take a moment from my life and give great praise to all the gents at Mazda. For the past 3 leases my husband and I have only been dealing with Chrysler/Jeep back in Staten Island, NY. Our last lease was a Grand Cherokee fully loaded, it was with great pain that we had to say goodbye. My husband visited every car dealer in the Coral Springs, Coconut Creek and Pompano radius. As he's a New Yorker and this is our 6th lease suffice it to say he strikes a hard bargain. Last and final stop was to your shop and Matt Mandra. Matt was a true professional, his integrity, knowledge of the vehicle and true compassion on this stressful endeavor was beyond excellence. After 9 years of owning Jeep vehicles to now make the transition to a totally different dealer and closing that deal in one day (we normally like to think about it for awhile) took extreme salesmanship. This guy Matt is a gem and hats off to him! I am 58 and my husband is 60 so we've been around and know honesty and quality in a person when we see it. I also want to make a huge shout out to Anthony Segreto the Finance Manager (an ex new Yorker) for getting the numbers at our fixed income level and getting us out as quickly as possible. Another gem in the bunch, everyone at your facility was wonderful and I recommend them whole heartedly. I could go on and on but then I'd have to start my own blog!! The new baby is a Titanium Flash CX-5..........this is the start of a truly great relationship, sorry CHRYSLER/JEEP parting is such sweet sorrow.............Thank you Matt and Anthony............

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Debra and Jeff thank you very much for taking the time out to review Matthew, Anthony and our Dealership. We appreciate you, your comments business. If you ever need anything Team Bachrodt is here for you! Enjoy your new baby!!! Judy Perry Customer Relations Manager 954-247-5245 jperry@loubachrodt.com


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  • Stay Away

    After researching where this Mazda dealership was, I was greeted with the delightful sight of seeing good reviews via google reviews. Upon arrivin...


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    After researching where this Mazda dealership was, I was greeted with the delightful sight of seeing good reviews via google reviews. Upon arriving, I was greeted by a sales rep, Jason. I found the car I wanted, things were going smooth. I had my sights on a Mazda 3HB & planned to trade in my car if the numbers were right. We started talking numbers & that's where it went south. I was low balled on the trade in value on my car, which is understandable; this is a business. After denying their first offer on the Mazda 3 & the trade in value of my car, I countered with my offer. After Jason saw my offer, he grabbed the manger or ~owner~ as he says: Les Nunez. Les came out and said "Where'd you guys get this crazy number." After a light exchange of words, !!!!!! Les then introduced himself & told told us to have a great night!!!! Totally thrown off by that & feeling disrespected, we left. I then walked back in to get his name.. When I asked Les his name he said "here's my business card, I own the place. So whatever review or email you're going to send, I own this place." If Les Nunez really owns this place, I can see why this place has bad reviews.. I would never recommend anyone to buy a car here. Never. You might be denied just like I was. I can't believe I was kicked out of a car dealership based on my offer. Simply just wont bring business here, or recommend business here. & if your reading this Mazda, A response is not needed.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • No communication

    sent a message using cars.com asking for pictures of the car because none were posted. Got a call asking when I wanted to come see the car. I tol...

    Dealer Response

    Hello Alain, I am very sorry this is a late response!! Can I still help or is it too late? Please let me know, I am one of the managers here and w...


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    sent a message using cars.com asking for pictures of the car because none were posted. Got a call asking when I wanted to come see the car. I told the sales person if I could get pictures of the car because I was 70 miles away. He said oh yeah ill have someone send them. 5 days later still waiting. Thanks.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Alain, I am very sorry this is a late response!! Can I still help or is it too late? Please let me know, I am one of the managers here and will be more than glad to help. Judy Perry 954=247-5245


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  • Vehicle Purchase

    As from the time you request to see if a vehicle is in stock from cars.com till the initial phone call you receive from the saleman- the transacti...

    Dealer Response

    Hello Mickey, My name is Judy Perry and I am the Customer Relations Manager here at Lou Bachrodt Mazda. Thank you very much for purchasing your Ch...


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    As from the time you request to see if a vehicle is in stock from cars.com till the initial phone call you receive from the saleman- the transaction and atmosphere is friendly and easy going.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Mickey, My name is Judy Perry and I am the Customer Relations Manager here at Lou Bachrodt Mazda. Thank you very much for purchasing your Chevy Silverado from us. We appreciate your business! I also wanted to thank you for this great survey! It means so much to us when we receive such positive comments from our customers. I am very happy you had such a great experience. Thank You Judy Perry 954-247-5245 jperry@loubachrodt.com


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  • Great bunch of guys =)

    Great buying experience Mark Estridge couldnt have been any better, going in for my oil change soon then i can review the service, staff was frien...

    Dealer Response

    Hello, My name is Judy Perry and I am the Customer Relations Manager here at Lou Bachrodt Chevrolet. Thank you very much for buying your new car f...


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    Great buying experience Mark Estridge couldnt have been any better, going in for my oil change soon then i can review the service, staff was friendly, just maybe a better vending machine or hotchocolate/coffee machine for the people that have to stay longer, but overall great! thanks mark!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, My name is Judy Perry and I am the Customer Relations Manager here at Lou Bachrodt Chevrolet. Thank you very much for buying your new car from us ! We appreciate your business! I also wanted to thank you for this great survey! It means so much to us when we receive such positive comments from our customers. I am very happy you had such a great experience. I can assure you that our service department will be just as helpful. Also I will see about the coffee machine in the waiting area. We do have a Caf in the Mazda Building that has just about anything you would like to drink or eat! And just to let you know, if you ever need anything, I am here as well for you! Please don't hesitate contacting me for any needs or questions you might have in the future Judy Perry Customer Relation's Manager 954-247-5245 jperry@loubachrodt.com


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  • got a car

    Ash Elhalah was the salesperson and he was very helpful. I would recommend him to purchase a vehicle from.

    Dealer Response

    Thank you very much for taking the time out to review Ash and our Dealership. We appreciate you, your comments, but most of all your business. If ...


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    Ash Elhalah was the salesperson and he was very helpful. I would recommend him to purchase a vehicle from.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking the time out to review Ash and our Dealership. We appreciate you, your comments, but most of all your business. If you ever need anything Team Bachrodt is here for you! Judy Perry Customer Relations Manager 954-247-5245 jperry@loubachtrost.com


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  • Shopping for pickup truck

    Great experience. RAFI ARGI, ¿ very professional ¿ , very experienced, very kind. I made a great buy I love my truck recommended . Thank you Rafi

    Dealer Response

    Abraham, Thank you very much for taking the time out to review Rafi and our Dealership. We appreciate you, your comments, but most of all your bu...


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    Great experience. RAFI ARGI, ¿ very professional ¿ , very experienced, very kind. I made a great buy I love my truck recommended . Thank you Rafi

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Abraham, Thank you very much for taking the time out to review Rafi and our Dealership. We appreciate you, your comments, but most of all your business. If you ever need anything Team Bachrodt is here for you! Judy Perry Customer Relations Manager 954-247-5245 jperry@loubachtrost.com


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  • Helpful sales staff

    We had an excellent experience working with Edy Payoute, Jr. to find a used car. Edy was very helpful and went out of his way to get what we wante...

    Dealer Response

    Jeff, Thank you very much for taking the time out to review Edy and our Dealership. We appreciate you, your comments, but most of all your busines...


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    We had an excellent experience working with Edy Payoute, Jr. to find a used car. Edy was very helpful and went out of his way to get what we wanted. We ended up purchasing a different car, but I will definitely be back for my next car purchase.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeff, Thank you very much for taking the time out to review Edy and our Dealership. We appreciate you, your comments, but most of all your business. If you ever need anything Team Bachrodt is here for you! Judy Perry Customer Relations Manager 954-247-5245 jperry@loubachtrost.com


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  • Awesome Deal!!

    Edy Payoute was a great sales man, gave me the deal of a lifetime!!! Will be back!

    Dealer Response

    Thank you very much for taking the time out to review Edy and our Dealership. We appreciate you, your comments, but most of all your business. If ...


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    Edy Payoute was a great sales man, gave me the deal of a lifetime!!! Will be back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking the time out to review Edy and our Dealership. We appreciate you, your comments, but most of all your business. If you ever need anything Team Bachrodt is here for you! Judy Perry Customer Relations Manager 954-247-5245 jperry@loubachtrost.com


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  • albert bensemana

    Craig was extremely nice and professional He did everything he could to get me a car. Polite and very freinfly.

    Dealer Response

    Albert, Thank you very much for taking the time out to review Craig and our Dealership. We appreciate you, your comments, but most of all your bus...


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    Craig was extremely nice and professional He did everything he could to get me a car. Polite and very freinfly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Albert, Thank you very much for taking the time out to review Craig and our Dealership. We appreciate you, your comments, but most of all your business. If you ever need anything Team Bachrodt is here for you! Judy Perry Customer Relations Manager 954-247-5245 jperry@loubachtrost.com


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