New 866-463-4691 Dealer Website
Used 866-463-4752 Email Dealer
Service 866-465-3430

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.7
Average based on 48 reviews.
  • Our experience at Koons Kia was exceptional!

    No car salesman works harder! James B. at Koons Kia worked to get us the car we wanted even if it wasn't on his lot. Everything he promised he fol...

    Dealer Response

    Thanks for the review! Glad to hear we were able to please you at Koons :)


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    No car salesman works harder! James B. at Koons Kia worked to get us the car we wanted even if it wasn't on his lot. Everything he promised he followed through with. We will refer all of our friends and family to him for future car sales.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review! Glad to hear we were able to please you at Koons :)


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  • 2016 Upgrade

    Jonathan and Scott did everything to help me get in the upgraded car that I wanted! I am loving the new car! Thanks again to Koons Kia for making...

    Dealer Response

    Victoria, thanks for the review! I'm happy to hear that you got the car you were looking for, we hope to see you again!


    Show Full Review

    Jonathan and Scott did everything to help me get in the upgraded car that I wanted! I am loving the new car! Thanks again to Koons Kia for making that happen!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Victoria, thanks for the review! I'm happy to hear that you got the car you were looking for, we hope to see you again!


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  • ExtremelyOverjoyedGratefulThankful Happy Customer

    Bruce Silvers, my Sales Rep is caring, kind, and has a great big heart for people; people matter to him. He goes above and beyond the call of go...

    Dealer Response

    Thanks for the review! I'll be sure to pass on the positive feedback to Bruce, we hope to see you again!


    Show Full Review

    Bruce Silvers, my Sales Rep is caring, kind, and has a great big heart for people; people matter to him. He goes above and beyond the call of good customer service. I have been bringing my vehicle to Koons Volvo of Owings Mill for many years. I am never without transportation when I need service. Bruce is always looking out on my behalf and makes sure my vehicle is given exceptional service. The last service on my vehicle involved some pretty major work. Bruce and his team kept working on it until it was resolved. I trust Bruce's judgment and recommendations when servicing my vehicle. He has gone to bat for me, pinch hit for me, and this last issue, he hit it out of the park with his Customer Service. Everyone I come in contact with at Koons Volvo Owings Mills: Lee Ferguson, Service Manager, Shanika Beasley, Larry, Rich and other Service Reps at the front, and Service dept team, are like family to me. Customer First is the service I receive.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review! I'll be sure to pass on the positive feedback to Bruce, we hope to see you again!


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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2014

Welcome to Koons Volvo Kia Of Owings Mills. Everyday, all of us here, including the ownership, managers, and staff in all departments work toward one expressed purpose: "To take care of the customer as best as possible." We appreciate the opportunity to earn your business.

"We're Gonna WOW Ya!"