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Reviews

Average Ratings

4.3
96 lifetime reviews.
  • Excellent buying process!

    Best buying experience ever! Sharon Graves Bishop made the entire process professional, quick and fun. I felt as though I not only made a wise pur...

    Dealer Response

    Cheri thank you so much for the great review!! We are so happy that you had such a fun experience! Sharon is an excellent employee!


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    Best buying experience ever! Sharon Graves Bishop made the entire process professional, quick and fun. I felt as though I not only made a wise purchase but also a friend! Will recommend friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Cheri thank you so much for the great review!! We are so happy that you had such a fun experience! Sharon is an excellent employee!


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  • 2014 Silverado

    Took my Silverado in for major motor work. Ronda Stem is the best. Repaired my vehicle after finding major internal motor issues. Ronda had Mike, ...


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    Took my Silverado in for major motor work. Ronda Stem is the best. Repaired my vehicle after finding major internal motor issues. Ronda had Mike, which I do not know his last name do the repairs. My truck actually runs better now then when I bought it new. Great job Mike. I was very concerned about this issue as you would agree, but I let Ronda & Mike take care of it and it turned out better then I could have imagined . Thanks to both of you for your help & concern. It means a lot to me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Couldn't be more happier!!!

    They helped me out with everything that I needed! They took the time to make sure I left one happy customer! I would recommend if your in the proc...

    Dealer Response

    Thank you for the glowing review, Crystal! We take pride in our customer service and do whatever we can to have our customers leave happy. Please ...


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    They helped me out with everything that I needed! They took the time to make sure I left one happy customer! I would recommend if your in the process of buying a car you go and talk to them!!! Connor and ray were both excellent and helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the glowing review, Crystal! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Mike Shuman - mshuman@lenstoler.com - (443) 956-2580


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  • Buyer

    I had an excellent experience, they were very accommodating.

    Dealer Response

    We appreciate the kind words, Ashlyn. We look forward to seeing you again in the future! Sincerely, Mike Shuman - mshuman@lenstoler.com - (443) 9...


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    I had an excellent experience, they were very accommodating.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Ashlyn. We look forward to seeing you again in the future! Sincerely, Mike Shuman - mshuman@lenstoler.com - (443) 956-2580


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  • Stress-free and satiating

    Painless Experience, Sharon Graves has great customer service skills; she listened to my requirements and delivered. At no time did I feel pressu...

    Dealer Response

    Thank you for this excellent feedback of our dealership. I am grateful to hear that Sharon worked hard enough to make your purchase completely pai...


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    Painless Experience, Sharon Graves has great customer service skills; she listened to my requirements and delivered. At no time did I feel pressured or frustrated in the selection of my vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this excellent feedback of our dealership. I am grateful to hear that Sharon worked hard enough to make your purchase completely painless. Sincerely, Mike Shuman - mshuman@lenstoler.com - (443) 956-2580


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  • Service department

    Have a 2013 Malibu and the car his been brought into repair for overheating 4 times and still has not been repaired correctly. This is very aggrav...

    Dealer Response

    I'm sorry to hear about your experience at our dealership, Donald. Our customers are our top priority, and we do apologize if your vehicle's servi...


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    Have a 2013 Malibu and the car his been brought into repair for overheating 4 times and still has not been repaired correctly. This is very aggravating and unacceptable.They tell you to bring the car in when and if it overheats again and ask you if you have a appointment, really. Can not control when it overheats but better idea, fix it right!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I'm sorry to hear about your experience at our dealership, Donald. Our customers are our top priority, and we do apologize if your vehicle's service needs have not been met. Please contact me at your earliest convenience. I'd like to further understand what happened and address these concerns. I look forward to hearing from you. Sincerely, Mike Shuman - General Manager | mshuman@lenstoler.com | (443) 956-2580


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  • Great service, friendly place

    Sharon Graves was our salesperson. She is very professional and knowledgeable with great customer service skills. The sales manager, Marty. was al...


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    Sharon Graves was our salesperson. She is very professional and knowledgeable with great customer service skills. The sales manager, Marty. was also very good. The man who did the financing was very pompous and rude. I can't picture ANYONE wanting to even be in the same room with him. He was the only negative aspect of my dealings at Len Stoler.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    Had to have some warranty work done. It was done in a timely fashion and everyone was informative and friendly.


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    Had to have some warranty work done. It was done in a timely fashion and everyone was informative and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Bazaar!!i

    I started working with them on a 95 Corvette. They made a fair offer, and then would never respond back. I'm from out of state so I was never able...

    Dealer Response

    We've read your review and we'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give you a ...


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    I started working with them on a 95 Corvette. They made a fair offer, and then would never respond back. I'm from out of state so I was never able to actually go to the facility. Had to use email mostly. To this day they still have never responded once to 3 emails. Bought from dealer that actually wanted to sell cars. Image that!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We've read your review and we'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give you a bad experience. If there is anything that our staff can do for you, please do not hesitate to reach out. Sincerely, Howard Longaker, General Manager, hlongaker@lenstoler.com


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  • Excellent Service

    My saleswoman Laura Antulov provided a great car buying experience for me. I traveled around to several dealerships looking at new trucks and no w...


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    My saleswoman Laura Antulov provided a great car buying experience for me. I traveled around to several dealerships looking at new trucks and no where else came close to making me feel as comfortable and valued as a customer. She was very knowledgeable about many features of the car and would find out any information she didn't know. I had some very specific and uncommon features that I was searching for and she helped me get the exact truck I wanted without ever pressuring me to settle for something less.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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