Reviews
Great Customer Service
Shan was super knowledgeable and wonderful to work with! This is the third time he has sold me a car and I am already looking forward to purchasing from him again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience buying a Mazda at Rich Morton
Everyone was helpful, professional and friendly especially Ben Casey whom answered all of my questions multiple time with detailed answers. I never felt rushed or made to feel that my questions were annoying or stupid.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Rich Morton Mazda Team
Customer Service " TOP NOTCH "
Keith , Anthony and Andrew ...Awesome service ... Loved the upstairs facility , Free coffee ... The day that i was there they had Dunkin Donuts ....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Rich Morton Mazda Team
Great Service
Everyone is very helpful. Honest and true to their words. The best thing I liked is that there were no sudden surprises, just like other dealers, you discuss one thing and end up with totally different.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Rich Morton Mazda Team
Great Customer Service--Great rep..Very good Custo
customer service was outstanding---great company dealership--see you again soon...great prices great location--they drove and picked me up from work...until the car was finished.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Rich Morton Mazda Team
Great, dependable service
They have worked on my Lincoln in the past. The mechanics are very good. Prices seem to be fair, too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Rich Morton Mazda Team
Good service- surprised at cost
Very efficient - all team members very coordinated. Car completed within 24hrs. Loaner ready before I came to the shop
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oluwayemisi, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Rich Morton Mazda Team
Maintenance of vehicle
Took car in for service at the appointment time. Explained the service completed and Needed. Waiting room was clean and comfortable
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Rich Morton Mazda Team
Rich Morton Mazda is a very good dealership
The sales associate, sales manager and finance manager were very professional, helpful and made the experience of purchasing a new vehicle pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Rich Morton Mazda Team
Tires balanced and rotated
The ease in having available appointments. Being able to have courtesy shuttle being available, all around friendly staff and technicians.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Rich Morton Mazda Team