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Rich Morton Mazda

(770 reviews)
Visit Rich Morton Mazda
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (410) 793-1103 (410) 793-1103
Used (410) 793-1104 (410) 793-1104

Reviews

(770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rich Morton Mazda from DealerRater.

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Great experience

Drew was knowledgeable, friendly and professional. He made the decision easy for us. He went out of his way to find the right car for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Don Burke, General Sales Manager, don.burke@richmorton.com

Excellent service, great car

Our salesman, Shan Marfani, went far beyond what you'd expect, to get us the car we were really looking for. The red, Brembo Miata is a beautiful car and I honestly couldn't be happier. Also, the finance dept made things quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Don Burke, General Sales Manager, don.burke@richmorton.com

Customer Service " TOP NOTCH "

Awesome service Keith, Anthony and George ... Btw Thank You for sharing your donuts ....the Sky Lounge was very relaxing, exceptionally quiet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Don Burke, General Sales Manager, don.burke@richmorton.com

Great service, Shan is the best!

Shan was incredible. He made the process quick and stress free. Absolutely a great experience. So pleased! I had such anxiety of the thought of purchasing a vehicle during this crazy time but it was so easy and stress free. Couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Don Burke, General Sales Manager, don.burke@richmorton.com

Great service

I think Ben did a great job explaining everything about the car and the whole process went very smooth. Very happy with my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, Don Burke, General Sales Manager, don.burke@richmorton.com

Great place to buy

I can't give you just one reason. It was, overall, super simple and pleasant. Shan is awesome. Informative, personable, easy to work with, no annoying high-pressure sales crap... Just all-around great. That's the kind of guy you want to buy a car from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Don Burke, General Sales Manager, don.burke@richmorton.com

I love coming here

I was immediately greeted when entered. I was given information about time I would be seen and updates to my car. I didn't feel pushed into any services. The energy in the dealership always seems personable and engaging.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Don Burke, General Sales Manager, don.burke@richmorton.com

Used Auto purchase at Rich Morton Mazda

The process of buying a car was smooth and they made the effort for me to go home with my new permanent tags. I was lucky in this high demand car market to find a really nice used car at a fair price.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Don Burke, General Sales Manager, don.burke@richmorton.com

Great service

Great folks and fast buying process. They has us in and out. Sales process was quick. Friendly staff. Clean sales floor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, Don Burke, General Sales Manager, don.burke@richmorton.com

I was in and out with no problem. Thank you!

Ben was extremely knowledgeable about my car and funny. His desk should be in a different area though. Pleasant staff. I was in and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Don Burke, General Sales Manager, don.burke@richmorton.com