New 888-268-2171 Dealer Website
Used 888-405-1008 Email Dealer
Service 866-683-5679

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
Average based on 322 reviews.
  • Kia Spitzer

    Our experience with trade in from lease (another co.) was so smooth and George was so incredibly genuine, knowing, efficient and above what we we...


    Show Full Review

    Our experience with trade in from lease (another co.) was so smooth and George was so incredibly genuine, knowing, efficient and above what we were expecting. I appreciate the staff we ineracted w to complete our full transaction, very happy w the whole process.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Had a great experience!

    I had a great experience with George the salesman and the finance guy I don't remember his name but my experience was excellent the car is great I...


    Show Full Review

    I had a great experience with George the salesman and the finance guy I don't remember his name but my experience was excellent the car is great I highly recommend it to other people thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Looking for a Car? Talk to Freddy at Kia Spitzer

    I can't say enough about the people at Spitzer Kia West, especially Freddy Mansour. In less than 2 hours, he found me the car I wanted, worked up ...


    Show Full Review

    I can't say enough about the people at Spitzer Kia West, especially Freddy Mansour. In less than 2 hours, he found me the car I wanted, worked up the numbers and I was walking out with a brand new 2017 Kia Forte. Everyone there was friendly, from the service to the finance people and everyone in between, also they had coffee and donuts. :-)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Happy cusomer

    I am very pleased with my visit George Woods was very helpful very pleasant this is my second vehicle purchase from spitzer Kia A wonderful e...


    Show Full Review

    I am very pleased with my visit George Woods was very helpful very pleasant this is my second vehicle purchase from spitzer Kia A wonderful experience. Everyone from the door men to the people in service are very polite. I luv my car I am very excited to be the proud owner of a 2016 Kia Soul. George was friendly, answered any questions I had. Over all very wonderful experience for purchasing a car. That's a big investment and to be able to feel comfortable during this process was very important to me Thanks George Wood and everyone at Spitzer Kia.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good experience

    Freddy is very professional and is good to work with in buying a car.


    Show Full Review

    Freddy is very professional and is good to work with in buying a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Ms Viola Braden

    I've purchased my third vehicle from Kia. George is my salesman. He displays Great customer service and is always very helpful. I am very pleased...


    Show Full Review

    I've purchased my third vehicle from Kia. George is my salesman. He displays Great customer service and is always very helpful. I am very pleased with my purchase. George assisted with getting med in New Kia and out of the shop in a orderly fashion. Very quick. Whenever I have a concern George goi above and beyond to address that concern. Thanks to you for not making my car shopping experience a nightmare. I generally don't like car shopping.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • pretty disapointed

    I stopped In on labor day to find out about trading my sorrento in and leasing a newer one. I've purchased 3 vehicle from here before. the sales m...


    Show Full Review

    I stopped In on labor day to find out about trading my sorrento in and leasing a newer one. I've purchased 3 vehicle from here before. the sales man who got me was more interested in finding out my credit score than anything else and once he found out it wasn't so perfect he was pretty much done with me. not trying to help with any other options ideas( other than a co signer that cant happen im 52 Y/O ) Ive always been treated good there until this time.... I know I will not be back..

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Amazing Experience!

    I worked with Freddy Mansour and left with a car I cannot stop talking about! He was helpful, honest, and helped me with every step. I am in love ...


    Show Full Review

    I worked with Freddy Mansour and left with a car I cannot stop talking about! He was helpful, honest, and helped me with every step. I am in love with my new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • My new Kia Sportage 2017

    This is my first Kia purchase and my first experience with Spitzer Kia West. Our salesman Brandon, the GM Adam and the finance guy Jeremy made th...


    Show Full Review

    This is my first Kia purchase and my first experience with Spitzer Kia West. Our salesman Brandon, the GM Adam and the finance guy Jeremy made the entire experience a great one. They answered all of my questions and I was very pleased. Thanks to the Service Dept. for all of their help. I am truly enjoying my new Kia Sportage SX! Kudos to one and all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 2014 Sorento motor replacement!!

    So here's my impression of the service department at Kia Spitzer West in Parma (Brookpark and State near 480). I drove my 2014 Sorento from Housto...


    Show Full Review

    So here's my impression of the service department at Kia Spitzer West in Parma (Brookpark and State near 480). I drove my 2014 Sorento from Houston to Cleveland to visit family and friends and take a trip to Niagara Falls in Canada. About 1300 miles one way. Upon arriving in Parma (8/4/16) I was at a stop light at Snow and Broadview when my temp gauge all of a sudden started to approach max temp! I turned on the heater to try to cool the engine down and the gauge returned to normal. I drove another 3 mins to my sister's house and shut down the motor. I did a cursory inspection and found no coolant leaks but I could smell radiator fluid. So, I made an appointment online at the closest Kia dealer since my Soto is under warranty and has ALWAYS been dealer maintained ever since I bought it new in Houston (DeMontrond Kia). I dropped it off on Friday morning (8/5/16). First impressions are important. I met with Lisa and she was super friendly and knowledgable. She told me upfront they were busy and would try to get the Soto looked at ASAP but I might not hear anything until Saturday (8/6/16) which I was ok with. I understand it was a last minute drop off and others were ahead of me in line. At least she told me up front. Anyways, I get a call on Saturday afternoon. You won't believe this! My '14 Sorento with 41000 adult-driven, dealer maintained miles has a head gasket leak and needs a NEW MOTOR!!!!! Mind you, I'm from Houston, I'm heading to Canada on Tuesday (8/9/16) and heading back to Houston on 8/18/16!! Now I'm stressed!! I have no car and who knows how long a motor replacement will take? And what about my family's vacation?! Now what?! This is where Lisa, Tony (master Kia mechanic) and the entire Spitzer Kia West team take the cake!!! First, they hook me up with a Dodge Ram rental from Enterprise Rentals. They cover the cost of the rental for as long as they have my Sorento and tell me just to enjoy my trip to Canada and they'll keep me in the loop as parts arrive and repairs begin. While in Canada, Lisa texted me a few times just to keep my informed (like she said she would) and that eased my stress greatly! We returned from Canada on 8/12/16 and the Sorento still wasn't ready. But that's ok because we had the rental. Finally, on 8/16/16, Lisa called and said the Sorento was ready to go! I picked it up and we drove it back to Houston. 1300 miles later, we're safe and sound and back home. I can NOT believe the wonderful service I received from Lisa and Tony at Spitzer Kia!! If I'm ever in need of minor or major vehicle service and I'm in the Parma area, I will highly recommend them to anyone and everyone!!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review