Reviews
Mixed emotions
Mostly, the sales women were friendly ,personable and helpful; however, because it was near closing time and the deal was made shortly before, I felt rushed through the buying/signing process without having had time to really think about certain things. I'm pretty sure i got screwed on the mileage allowance for the lease term. Avg mile allowance for anything regarding vehicles is 12,000-15,000 miles a year and I got 10,000. Ridiculous. Wasn't told that until after signing during recap of sale. Wasn't happy about it, and I'm certain that it's typical dealership managers' antics. They're ruthless! The service department is excellent.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate you taking the time provide feedback and are sorry to hear you felt rushed. It's extremely important to us to make sure the entire buying process is transparent and comfortable for our customers so we will be addressing the concerns you have mentioned.with our team. Thank you.
Mercedes rocks!
Mercedes was amazing!! I wasn’t I Ben looking to get a new car but she was amazing in helping me realize my dream car and getting my new lease set up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy and Simple
The whole experience at KIA was easy and Simple. Started with online sales, and when I got to the dealer, my vehicle was all ready for a test drive! George was very knowledgeable; I'd recommend him for anyone interested in a car purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying first car!
This was my first time buying a car from a dealership. Jon took really good care of me and put me in the right car at the right! The experience was awesome as a buyer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A Breeze, from Start-to-Finish
Spitzer Kia and George were great! My wife and I had an effortless buying experience. Spitzer Kia had the car we wanted and George was gracious and patient with us as we worked through the process. One of the best car experiences we've had over the years -- and we've done 'the dance' many times. Great pricing, fair dealing -- this is the place to go! Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
oil change
Great service! friendly staff! Kim was VERY professional and friendly. I will definitely come back and I will be sure to tell everyone I know!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No hassle great place!
Couldn’t of asked for a better salesman, I was getting hassled down the street at a Hyundai dealer and called George, I asked about a vehicle I wanted and told me to come check it out. Got their and the process was fast and I my payments were what I wanted it at. Overall was in there for an hour and a half. The finance guy was also great. I would highly reccomend this place and I will definitely be back in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional
Everyone was so professional and considerate at this dealership. I told them what I was looking for regarding vehicle, price, payments, etc. They worked within all of my parameters to make it happen. The best experience I have had with any dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helped my family get good dependable cars
Jon Gemelas, has helped my entire family gain car owner ship. He has been a excellant car salesmen. He listens to your needs and will try to work with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Great dealership . Walked in and was quickly greeted and I felt welcomed. Everyone was very friendly. It was overall a great and fast experience. I definitely recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
