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Reviews

Average Ratings

4.7
437 lifetime reviews. Includes reviews of Spitzer Kia Cleveland from DealerRater.com
  • Pleasantly Surprised

    I went in with an idea of what I wanted, and what I could afford, and came out with more than I had hoped for. The car that I bought was actually...

    Dealer Response

    Thank you for taking the time to share your experience at Spitzer Kia Cleveland. We understand that every customer situation is unique and our sta...


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    I went in with an idea of what I wanted, and what I could afford, and came out with more than I had hoped for. The car that I bought was actually a step up from what I thought I would be able to get. The salesperson, Jon Gemalas, seemed to understand how nervous I was about making such a large purchase, and walked me through the process a step at a time. I actually did very little while he ran around taking care of everything. In the end, I drove off the lot in my new car with a good feeling about the whole experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience at Spitzer Kia Cleveland. We understand that every customer situation is unique and our staff strive to provide a hassle-free process for everyone. It's great to hear our team helped make your visit so positive and we are truly grateful to have had the opportunity to serve you! Thank you for shopping at Spitzer!


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  • Our new car purchase experience
    April 26, 2017

    Everyone at Spitzer Kia was very friendly and very professional . Our salesman George Woods did a great job as he was outgoing, knowledgeable, and...


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    Everyone at Spitzer Kia was very friendly and very professional . Our salesman George Woods did a great job as he was outgoing, knowledgeable, and went above and beyond making my wife and I feel comfortable as she was trying to decide which car to purchase. She has only had her Forte a couple of days but loves it. I would recommend Spitzer Kia as well as our salesman George Woods.

    Does recommend this dealer

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  • We had a good experience.
    April 26, 2017

    They were very helpful getting us into a new vehicle that we wanted and tried their best to work within our budget. Andrew and Vincent were great!


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    They were very helpful getting us into a new vehicle that we wanted and tried their best to work within our budget. Andrew and Vincent were great!

    Does recommend this dealer

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  • Awesome!
    April 26, 2017

    I'm on my second leased vehicle from this Kia dealership, sales person and manager did everything possible to meet me half way the first time. No...


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    I'm on my second leased vehicle from this Kia dealership, sales person and manager did everything possible to meet me half way the first time. Now I came back for my second lease and I had the same experience which was great. Andrew (sales person) went up and beyond for me in everything I asked. Left with a new car feeling great.

    Does recommend this dealer

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  • Freddie Mansour, Spitzer Kia of Cleveland Brookpark Rd
    April 24, 2017

    When we entered Spitzer Kia of Cleveland, Brookpark, We were not expecting to purchase a new car. However we were contemplating perhaps a used one...


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    When we entered Spitzer Kia of Cleveland, Brookpark, We were not expecting to purchase a new car. However we were contemplating perhaps a used one. Since our current car was in need of extensive repair.We were told on several occasions we could not get out of our current car. That's when Freddie Mansour approached us. It all went so fast it was unbelievable. He had us test drive a new car, and asked us if we liked it. Before we could process what happened it was all completed. We left with a new car a felt really great about the process. I would Highly recommend Freddie Mansour at Spritzer Kia Cleveland Brookpark Road for any of your car needs. He will take care of you and make you feel like family.

    Does recommend this dealer

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  • Epic deal
    April 22, 2017

    All of the employees were extremely helpful especially my salesman. He was very knowledgeable and had answers to any questions I had. I will be a ...


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    All of the employees were extremely helpful especially my salesman. He was very knowledgeable and had answers to any questions I had. I will be a life long customer of this dealership!

    Does recommend this dealer

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  • Great Experience
    April 21, 2017

    George was my sales person. I called at the last minute to get a new car and he was able to accommodate me. He was very helpful and was able to ...


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    George was my sales person. I called at the last minute to get a new car and he was able to accommodate me. He was very helpful and was able to help me find the perfect vehicle to fit my needs and my budget

    Does recommend this dealer

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  • Excellent dealer

    Excellent shopping experience. George was very helpful.


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    Excellent shopping experience. George was very helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Gooo George!
    April 20, 2017

    George was absolutely amazing! He worked with out schedules to get us in and made sure we were taken care of while looking for a safer car for our...


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    George was absolutely amazing! He worked with out schedules to get us in and made sure we were taken care of while looking for a safer car for our growing family. We will most definitely be back!

    Does recommend this dealer

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  • Good selection of vehicles and outstanding service
    April 20, 2017

    It was a nice car shopping experience. The selection of vehicles was very good. Did not feel any pressure to purchase a vehicle. The features of...


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    It was a nice car shopping experience. The selection of vehicles was very good. Did not feel any pressure to purchase a vehicle. The features of my sorrento were explained.

    Does recommend this dealer

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