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Reviews

Average Ratings

4.7
409 lifetime reviews. Includes reviews of Spitzer Kia Cleveland from DealerRater.com
  • Pleasantly Surprised

    I went in with an idea of what I wanted, and what I could afford, and came out with more than I had hoped for. The car that I bought was actually...

    Dealer Response

    Thank you for taking the time to share your experience at Spitzer Kia Cleveland. We understand that every customer situation is unique and our sta...


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    I went in with an idea of what I wanted, and what I could afford, and came out with more than I had hoped for. The car that I bought was actually a step up from what I thought I would be able to get. The salesperson, Jon Gemalas, seemed to understand how nervous I was about making such a large purchase, and walked me through the process a step at a time. I actually did very little while he ran around taking care of everything. In the end, I drove off the lot in my new car with a good feeling about the whole experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience at Spitzer Kia Cleveland. We understand that every customer situation is unique and our staff strive to provide a hassle-free process for everyone. It's great to hear our team helped make your visit so positive and we are truly grateful to have had the opportunity to serve you! Thank you for shopping at Spitzer!


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  • Go See Kiyyah at KIA
    March 28, 2017

    I leased a 2014 Kia Optima in 2014, after 6 months of test driving and dealership hopping. The Optima was killing the competition in style, afford...


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    I leased a 2014 Kia Optima in 2014, after 6 months of test driving and dealership hopping. The Optima was killing the competition in style, affordability, performance and overall sleek look and feel! This dealership is like buying from your family or friend. They want to know what is best for you while still making their sale. There's no pressure from the salesman however, the good looking vehicles all over the lot definitely make you feel like you HAVE TO GET ONE BEFORE YOU LEAVE :) The service dept keeps tabs on you and your vehicle letting you know about service times and needs, they have pretty good service hours available and will address your needs. I returned at the end of February to see about turning my car in for a 2017. I wanted the Sportage because it is simply gorgeous! However, being brand new I was not able to afford it. I ended up with a Titanium Optima which I really really like. I am all about feeling good in my car and this car does it for me! I am a single mother on a budget but that doesn't mean I can't have a nice car and this dealership will make sure you have a nice car too!! Mike and Kiyyah and Jon (Pronounced Yani, if you want to pretend like you know him) all helped me and what a great team. With a Good sense of humor, they make buying a car fun and exciting. Spitzer - I will be back for my Sportage!! Watch out :)

    Does recommend this dealer

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  • Two New Cars In A Day!

    We went in looking to possibly only trade in one car, but the staff was so incredible that both my wife and I ended up leaving with two brand new ...


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    We went in looking to possibly only trade in one car, but the staff was so incredible that both my wife and I ended up leaving with two brand new cars at a VERY affordable deal! Adam and Jim took care of us like we were family! It really felt like it was as important to them as it was to us, and they made us feel special. We were kept updated, and the entire process from walking in the door to being approved and signing the final papers was less than 2 hours. And just wait to see the perks that you get AFTER the sale! I could not recommend Spitzer Kia more highly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Love my new car!
    March 26, 2017

    Freddy was friendly and super helpful! He answered all of my questions and found me my new car! Would definitely recommend him to friends/family!

    Spitzer Kia Cleveland

    Thank you for sharing your experience at Spitzer Kia Cleveland. We¿¿¿re happy to hear our staff was able to help make your visit so positive and a...


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    Freddy was friendly and super helpful! He answered all of my questions and found me my new car! Would definitely recommend him to friends/family!

    Does recommend this dealer
    Spitzer Kia Cleveland

    Thank you for sharing your experience at Spitzer Kia Cleveland. We¿¿¿re happy to hear our staff was able to help make your visit so positive and appreciate you giving us the opportunity to serve you! Thanks for choosing Spitzer!


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  • Great Service and Attention to Detail
    March 25, 2017

    Had a very good experience in and out in under 3 hours which was a great surprise. No Pressure what so ever to purchase. Freddy was great, and ver...


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    Had a very good experience in and out in under 3 hours which was a great surprise. No Pressure what so ever to purchase. Freddy was great, and very professional.

    Does recommend this dealer

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  • Absolutely amazing with a zest of freedom
    March 25, 2017

    The team at Kia Spitzer did an amazing job getting me into a new 2017 Kia Forte and out from under an upside down deal on a used car I felt stuck ...


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    The team at Kia Spitzer did an amazing job getting me into a new 2017 Kia Forte and out from under an upside down deal on a used car I felt stuck in. The made it all work under the budget I was looking for. They made my day and over delivered in service and value. Thanks to Freddy And the rest of the team

    Does recommend this dealer

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  • Great experience
    March 24, 2017

    I came in to see what was available , and then George greated me and my family; George is made us feel like if we was family . And treated us lik...

    Spitzer Kia Cleveland

    We appreciate you sharing your experience! Shopping for a new vehicle can certainly be intimidating so we¿¿¿re happy to hear our staff helped make...


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    I came in to see what was available , and then George greated me and my family; George is made us feel like if we was family . And treated us like if we was buying a new car , i am so happy for the way i was treated that we ended up buying a used kia sportage best choice i have made , i would tell everyone about the sale team at spitzer

    Does recommend this dealer
    Spitzer Kia Cleveland

    We appreciate you sharing your experience! Shopping for a new vehicle can certainly be intimidating so we¿¿¿re happy to hear our staff helped make your visit an enjoyable one. Thank you to both you and your family for choosing Spitzer Kia Cleveland!


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  • Great experience overall
    March 23, 2017

    I purchased my used car from Freddy Mansour and could not have had a better experience. After initially locating the car on the internet, Freddy w...


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    I purchased my used car from Freddy Mansour and could not have had a better experience. After initially locating the car on the internet, Freddy was readily available by telephone or email to answer questions and set up an appointment for viewing the vehicle. I highly recommend Freddy to anyone in the market for a new or used car purchase.

    Does recommend this dealer

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  • Absolutely wonderful ! Turely expiational customer service !
    March 23, 2017

    Mr Mansour it was Great pleasure doing business with you thank you for going above and beyond with me and making sure I get the best car for the b...

    Spitzer Kia Cleveland

    We appreciate you taking the time to provide feedback! It¿¿¿s important for us to know that our staff helped make your visit hassle-free so we¿¿¿r...


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    Mr Mansour it was Great pleasure doing business with you thank you for going above and beyond with me and making sure I get the best car for the best price. Your professionalism and knowledge about the product you are selling made the whole car buying experience smooth easy and comfortable! Thanks again freddy I will be a customer of yours forever and will tell my family and friends to come and see you when their in the market for a new vehicle !!!

    Does recommend this dealer
    Spitzer Kia Cleveland

    We appreciate you taking the time to provide feedback! It¿¿¿s important for us to know that our staff helped make your visit hassle-free so we¿¿¿re happy to hear your experience was so positive. Thank you for choosing Spitzer Kia Cleveland !


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  • Good deal on a good car
    March 22, 2017

    Bought a new Kia Niro from salesman George Woods at spitzer kia. The process was easy to work through with the dealership and George was great to ...

    Spitzer Kia Cleveland

    Thank you for sharing your experience at Spitzer Kia Cleveland. We¿¿¿re happy to hear our staff was able to help make your visit so positive and a...


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    Bought a new Kia Niro from salesman George Woods at spitzer kia. The process was easy to work through with the dealership and George was great to work with.

    Does recommend this dealer
    Spitzer Kia Cleveland

    Thank you for sharing your experience at Spitzer Kia Cleveland. We¿¿¿re happy to hear our staff was able to help make your visit so positive and appreciate you giving us the opportunity to serve you! Thanks for choosing Spitzer!


    Hide Full Review