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Reviews

Average Ratings

4.8
468 lifetime reviews. Includes reviews of Spitzer Kia Cleveland from DealerRater.com
  • Pleasantly Surprised

    I went in with an idea of what I wanted, and what I could afford, and came out with more than I had hoped for. The car that I bought was actually...

    Dealer Response

    Thank you for taking the time to share your experience at Spitzer Kia Cleveland. We understand that every customer situation is unique and our sta...


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    I went in with an idea of what I wanted, and what I could afford, and came out with more than I had hoped for. The car that I bought was actually a step up from what I thought I would be able to get. The salesperson, Jon Gemalas, seemed to understand how nervous I was about making such a large purchase, and walked me through the process a step at a time. I actually did very little while he ran around taking care of everything. In the end, I drove off the lot in my new car with a good feeling about the whole experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience at Spitzer Kia Cleveland. We understand that every customer situation is unique and our staff strive to provide a hassle-free process for everyone. It's great to hear our team helped make your visit so positive and we are truly grateful to have had the opportunity to serve you! Thank you for shopping at Spitzer!


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  • If I lived in Cleveland I would buy every car from them
    June 21, 2017

    Michelle Dene worked very hard to ensure everthing was ready when I arrived and was extremely helpful thru out the purchasing process. The sales...


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    Michelle Dene worked very hard to ensure everthing was ready when I arrived and was extremely helpful thru out the purchasing process. The sales managers did everything they could to ensure I got the fairest deal for my self and the dealership..... best group of people to purchase a car from......would highly recommend to anyone looking for new or used to buy from this dealership.

    Does recommend this dealer

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  • Very professional
    June 15, 2017

    Was a pleasure dealing with both my salesman ( Jim Parsons), and the finance manager,(Jeremy Zabell). In today's world,we become accustomed to bei...


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    Was a pleasure dealing with both my salesman ( Jim Parsons), and the finance manager,(Jeremy Zabell). In today's world,we become accustomed to being exposed to unknowing,nonprofessional people. Both my wife and I felt we we're working with two gentleman who made us feel comfortable,and were interested in our automotive needs.

    Does recommend this dealer

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  • super fantastic dealership
    June 15, 2017

    excellent coustomer service fred our sales person treated us very well we could not be happier by the great coustomer treatment we received i high...


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    excellent coustomer service fred our sales person treated us very well we could not be happier by the great coustomer treatment we received i highly recomend this buissness great service fantastic people

    Does recommend this dealer

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  • Awesome Experience
    June 12, 2017

    First time buying a car and my experience was awesome. Got the car I wanted for low price and warranty. My Dealer Michele was very friendly and ca...


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    First time buying a car and my experience was awesome. Got the car I wanted for low price and warranty. My Dealer Michele was very friendly and caring. Great place for family visits.

    Does recommend this dealer

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  • First New Car
    June 8, 2017

    I was in contact with their internet team for a few days, answering my questions and getting a plan in order for me. I traveled 3 1/2 hours to buy...


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    I was in contact with their internet team for a few days, answering my questions and getting a plan in order for me. I traveled 3 1/2 hours to buy my Kia Optima and couldn't be more happy. Since it was a certified pre-owned, I chose to get the extended warranty which Vincent Viscusi walked me through the process and made me feel confident in my decision. Once I arrived to the lot, Freddy Mansour welcomed me and asked about my trip, showed me the washed and cleaned Optima I had asked about, and made me feel like I was in good hands. (First time I've talked to Freddy, this showed me they care about the client and communicate well as a team). Took a test drive with Freddy, made some calls, he gave me time and space to consider this large purchase, which I appreciated. When I felt comfortable, and was assured by outside sources that I was getting the best deal I could get, I made the purchase and didn't look back. I've owned the car for less than a month and I've been contacted 2-3 times by the Spitzer team, just making sure I made it home safe, that I love the car, and if there is anything they can do for me. If I can find another deal like the one I got, I'll drive back to Spitzer, no questions asked. "Straight Cash Homie!"

    Does recommend this dealer

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  • Great
    June 7, 2017

    Is a great dealer they have a super team and very friendly can't wait to buy me another car in that dealer.thanks a lot


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    Is a great dealer they have a super team and very friendly can't wait to buy me another car in that dealer.thanks a lot

    Does recommend this dealer

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  • New vehicle
    June 4, 2017

    We worked with Freddy Mansour. He was very helpful with questions we had and answered our questions in a timely manner. Overall a great experience.

    Spitzer Kia Cleveland

    We appreciate you sharing your experience! Shopping for a new vehicle can certainly be intimidating so we¿¿¿re happy to hear our staff helped make...


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    We worked with Freddy Mansour. He was very helpful with questions we had and answered our questions in a timely manner. Overall a great experience.

    Does recommend this dealer
    Spitzer Kia Cleveland

    We appreciate you sharing your experience! Shopping for a new vehicle can certainly be intimidating so we¿¿¿re happy to hear our staff helped make your visit an enjoyable one. Thank you for choosing Spitzer Kia Cleveland and congratulations on your new vehicle!


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  • Good experience

    Good experience. Adam and Josh found me the best fit for what I was looking for. Will go back.

    Dealer Response

    We appreciate you taking the time to provide feedback! It's important for us to know that our staff helped make your visit hassle-free so we're ha...


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    Good experience. Adam and Josh found me the best fit for what I was looking for. Will go back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to provide feedback! It's important for us to know that our staff helped make your visit hassle-free so we're happy to hear your experience was so positive. Thank you for choosing Spitzer Kia Cleveland!


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  • Great experience! I love my Optima!
    June 2, 2017

    Having to do business with Spitzer Kia and George Woods was a great experience! My wife and I went in with exactly what we wanted in mind. George ...

    Spitzer Kia Cleveland

    Thank you for taking the time to share your experience at Spitzer Kia Cleveland. We understand that every customer situation is unique and our sta...


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    Having to do business with Spitzer Kia and George Woods was a great experience! My wife and I went in with exactly what we wanted in mind. George accommodated us with a great sense of person-to-person business he was very professional and after everything was said and done it was a very fun experience thank you to George and all of the staff at Kia Spitzer thank you very much. Also thank you to the finance manager Jeremy who got me a very acceptable price.

    Does recommend this dealer
    Spitzer Kia Cleveland

    Thank you for taking the time to share your experience at Spitzer Kia Cleveland. We understand that every customer situation is unique and our staff strive to provide a hassle-free process for everyone. It's great to hear our team helped make you and your wife's visit so positive and we are truly grateful to have had the opportunity to serve you! Thank you for shopping at Spitzer and congratulations on your new Optima!


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