Reviews

Average Ratings

4.9
588 lifetime reviews. Includes reviews of Spitzer Kia Cleveland from DealerRater.com
  • Pleasantly Surprised

    I went in with an idea of what I wanted, and what I could afford, and came out with more than I had hoped for. The car that I bought was actually...

    Dealer Response

    Thank you for taking the time to share your experience at Spitzer Kia Cleveland. We understand that every customer situation is unique and our sta...


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    I went in with an idea of what I wanted, and what I could afford, and came out with more than I had hoped for. The car that I bought was actually a step up from what I thought I would be able to get. The salesperson, Jon Gemalas, seemed to understand how nervous I was about making such a large purchase, and walked me through the process a step at a time. I actually did very little while he ran around taking care of everything. In the end, I drove off the lot in my new car with a good feeling about the whole experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience at Spitzer Kia Cleveland. We understand that every customer situation is unique and our staff strive to provide a hassle-free process for everyone. It's great to hear our team helped make your visit so positive and we are truly grateful to have had the opportunity to serve you! Thank you for shopping at Spitzer!


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  • Quick, affordable, caring
    November 17, 2017

    Paul helped me find my first car and made the experience worthwhile! very nice and approachable ! Found me car that i loved and had the customers ...


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    Paul helped me find my first car and made the experience worthwhile! very nice and approachable ! Found me car that i loved and had the customers best interest at heart. Thank you! Definitely would recommend to family and friends!!

    Does recommend this dealer

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  • My 4th Spitzer Kia
    November 17, 2017

    This dealership has greater customer service. Stop by and ask for Michelle. This is my 4th leased car with this dealer; need I say more.


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    This dealership has greater customer service. Stop by and ask for Michelle. This is my 4th leased car with this dealer; need I say more.

    Does recommend this dealer

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  • Very friendly, professional no pressure service
    November 14, 2017

    All the employees were friendly, We felt no pressure to buy, and all questions were answered..While I was waiting for the person buying the car to...


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    All the employees were friendly, We felt no pressure to buy, and all questions were answered..While I was waiting for the person buying the car to finish paperwork the other employees made sure I was comfortable yet stayed within social boundries. An enjoyable experience.

    Does recommend this dealer

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  • 16 cars (I think) since 2009.
    November 13, 2017

    I keep coming back due to the sales team and vehicles available. They always manage to find what I am looking for and find a way to ensure that t...


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    I keep coming back due to the sales team and vehicles available. They always manage to find what I am looking for and find a way to ensure that they can get me the best deal. Though some sales managers have changed over the years, they still have awesome people in that area as well. Jim Parson goes extra miles to ensure customer satisfaction.

    Does recommend this dealer

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  • Kia sells me a Kia
    November 12, 2017

    This was a good experience. Everyone was friendly. There was no fast talking and high pressure sales. Everything about the car was explained as we...


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    This was a good experience. Everyone was friendly. There was no fast talking and high pressure sales. Everything about the car was explained as well as all of the warranties and extras.

    Does recommend this dealer

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  • Excellent customer services
    November 11, 2017

    Sales Rep were very friendly offered me a drink, when i got there. Prices were extremely fair. I? feel that they relayed the quality of the vehicl...


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    Sales Rep were very friendly offered me a drink, when i got there. Prices were extremely fair. I? feel that they relayed the quality of the vehicles very well and helped guide toward the best option.

    Does recommend this dealer

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  • Very good
    November 11, 2017

    I received excellent service. The sales associate was very helpful and patiently guided me through the entire transaction.I highly recommend this ...


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    I received excellent service. The sales associate was very helpful and patiently guided me through the entire transaction.I highly recommend this dealership.Great service and quality product.

    Does recommend this dealer

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  • Amazing!
    November 10, 2017

    The lady was very helpful and didn???t rush me at all! She is the perfect dealer! I loved everything about this place! I am very happy with my new...


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    The lady was very helpful and didn???t rush me at all! She is the perfect dealer! I loved everything about this place! I am very happy with my new car

    Does recommend this dealer

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  • Awesome experience
    November 10, 2017

    George and company were wonderfully accommodating and took care of me as good as I could have expected plus some. I knew exactly what I was lookin...


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    George and company were wonderfully accommodating and took care of me as good as I could have expected plus some. I knew exactly what I was looking for when I headed there and they didn't beat around the bush or try to sell me things I didn't want. They provided me with many different options for financing and extras for the car itself and made my experience wonderful. I will be back one day to buy another vehicle for sure. If you ever go to the dealership, I'm sure all of their employees are great, but you won't hurt yourself by asking for George.

    Does recommend this dealer

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