Koons Toyota Scion Of Westminster

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Reviews

Average Ratings

4.9
93 lifetime reviews.
  • Service above and beyond expected

    Tony and Jason were more than helpful, and stayed after shift and closing to help me get the car I wanted and back on the road as soon as possible...

    Dealer Response

    Thanks for the review, Dorothy!


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    Tony and Jason were more than helpful, and stayed after shift and closing to help me get the car I wanted and back on the road as soon as possible. Even though it is a four hour drive from my house to the dealership, I'd do it again - and recommend Koons to my friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review, Dorothy!


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  • Truly Exceptional!!

    Bob and Regina were wonderful to us. We purchased a 2017 Highlander and Bob explained everything very thoroughly. We never felt pressured. He w...

    Dealer Response

    Thanks so much for the feedback!


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    Bob and Regina were wonderful to us. We purchased a 2017 Highlander and Bob explained everything very thoroughly. We never felt pressured. He was patient and spent a lot of time showing us all of the features of the car not only when we test drove it, but after we purchased it he went over everything again. He was very knowledgeable. Regina did our purchase paperwork and she was very nice to work with and again we felt no pressure. She explained everything to us regarding the various warranties available and was also efficient and knowledgeable. We felt that our experience with both Bob and Regina was truly exceptional!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for the feedback!


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  • Good service, poor communication skills

    Koons Toyota did routine service on my two-and-a-half-year-old Corolla, and did it well and swiftly. Cory, who processed me before the service, wa...

    Dealer Response

    Thanks for the review Tom, I apologize for the miscommunication between Cory prior to your service. If you have any further questions about your v...


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    Koons Toyota did routine service on my two-and-a-half-year-old Corolla, and did it well and swiftly. Cory, who processed me before the service, was difficult to understand. He talked too quickly and used "it" too often without making it clear what "it" referred to. I had to ask him several times to repeat what he'd said, and even then it wasn't always clear.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the review Tom, I apologize for the miscommunication between Cory prior to your service. If you have any further questions about your visit feel free to reach out directly or shoot us an e-mail comments@koons.com We look forward to hearing from you and hope to see you again soon!


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  • Happy With My Highlander

    I was greeted immediately and totally assisted through the buying process without being pressured. This is my second purchase from Koons and can h...

    Dealer Response

    Thanks for the review!


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    I was greeted immediately and totally assisted through the buying process without being pressured. This is my second purchase from Koons and can highly recommend them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • Outstanding

    Phenomenal Experience Once again I want to thank Dmitry Tsomik and Brooks Hoffman for their exceptional and professional service. This is my seco...

    Dealer Response

    Thanks for the review!


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    Phenomenal Experience Once again I want to thank Dmitry Tsomik and Brooks Hoffman for their exceptional and professional service. This is my second time buying a new vehicle and the experience was even better that the first time. The 4 hour drive from New York City has been once again worthwhile. I'm very pleased with Koons Westminster Toyota. Dmitry and Brooks: Thank you for my new 2017 Tacoma TRD Pro.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • First for a Honda Van as advertised.

    I have not made my mind up yet as to what a need. My sale person showed all my requests to me but I can not just decide as yet

    Dealer Response

    Thanks for the review!


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    I have not made my mind up yet as to what a need. My sale person showed all my requests to me but I can not just decide as yet

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • Incredible Experience

    Excellent customer service. Exceeded my expectations! Never has it been so easy to buy a new car. You rock!

    Dealer Response

    Thanks, Cindy! Come back again soon!


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    Excellent customer service. Exceeded my expectations! Never has it been so easy to buy a new car. You rock!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks, Cindy! Come back again soon!


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  • Great salesperson, great buying experince

    Mary Ann McMorrow made the purchase of a 2017 Rav4 SE Hybrid, painless, quick and enjoyable! There was no reason for Mary Ann to believe that I w...

    Dealer Response

    Thanks for taking the time to leave us a review!


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    Mary Ann McMorrow made the purchase of a 2017 Rav4 SE Hybrid, painless, quick and enjoyable! There was no reason for Mary Ann to believe that I was interested in purchasing a new vehicle, especially since I live about 100 miles form the dealership. Yet, she followed up and assured me that the vehicle was in stock and available. Drove up today and spent about 2 - 1/2 hours at the dealership, mostly waiting for verification of information I needed to get. I felt that the pricing was more than fair and the dealership and financing office were exceptionally cordial and efficient. It was a pleasure to purchase the car from Koons Westminster and I highly recommend the dealership and Mary Ann, should you plan to purchase a new Toyota.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time to leave us a review!


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  • Pleased with my purchasing experience

    Kiem and Regina did an excellent job getting me into the car I had my heart set on. Thanks to their guidance and patience I have an awesome new 20...

    Dealer Response

    Thank you for the review! Congratulations on your 4Runner!


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    Kiem and Regina did an excellent job getting me into the car I had my heart set on. Thanks to their guidance and patience I have an awesome new 2016 4Runner. I will definitely send my family and friends to this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review! Congratulations on your 4Runner!


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  • Top notch dealership in my book

    Purchased a used 2014 Honda Pilot , Tony & Kory put a lot of effort to provide the best deal possible for me and did a trade-in as well. Quick pr...

    Dealer Response

    Thank you for taking the time to leave a review, Robert! Congratulations on your new vehicle!


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    Purchased a used 2014 Honda Pilot , Tony & Kory put a lot of effort to provide the best deal possible for me and did a trade-in as well. Quick processing of paperwork. Highly recommended.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review, Robert! Congratulations on your new vehicle!


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