Reviews
Disappointed
I did not notice a pulsing hum when test driving. In addition, one of the new tires sounded like a flat spot. If new, flat spot not likely. My conclusion is likely a manufacturing defect. Within a few days, I contacted my salesperson about my concerns. He dove the car, did not hear the hum. He did not maintain a steady 40 mph on a smooth surface as I suggested. He said. ?No hum?. additionally he said, ?just cheap tires.? Sales manager said that he repaired a car after the owner probably hit a pothole, he would be out of business. Riders notice both ?flat spot sound? and ?hum? Should have taken my concerns higher.
- Customer service 2.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
Exceptional service
Fantastic customer service. Made my purchase quick and easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
Used car purchase
Great experience made the process of finding a new car easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
We Love Our New Car
Easy online scheduling of a test drive resulted in a quick and easy purchase of our new car. Tyler Openshaw made the purchasing process pleasant. His organized attention to detail simplified our time at the dealership.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
Good stuff!
Great service from Chad, got me into an automobile that I am sure I will love.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great experience
From the minute I called to when I came back to pick up my car the staff I came in contact with was incredible!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mazda cx5
Ben was so helpful and knew how to seal the deal, no pressure buying, and he worked with us on a payment we felt comfortable with
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Kyle! We are grateful for the positive review! We’re glad you enjoyed your experience with us!
Customer
After searching through numerous cars I contacted BMW of Nashville. They were very thorough and never pushy. It can be nerve-wracking to buy a car without actually seeing it in person but I was never worried through the process. I even had a Concierge walk me through the delivery process. Hands down a 10 on customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Adrianne, thank you so much for your positive comments about BMW of Nashville! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Experience
Second Used car i have bought from BMW Nashville. Great experience both times
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
William, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
Smooth experience
Great experience. Test drove a few vehicles and the process went smoothly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Phillip, it's so nice of you to leave us a positive review! We're so glad you had a great experience, and we hope to see you again!