Stephens Automotive Sales

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Reviews

Average Ratings

4.9
38 lifetime reviews.
  • Stephens is like family

    I have not only purchased several vehicles from Stephens but I have had much of my service work done there as well. Always my family and I have ha...


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    I have not only purchased several vehicles from Stephens but I have had much of my service work done there as well. Always my family and I have had very pleasant experiences with both. If you are seeking to buy a used vehicle or have any service work done you will get honest pricing and quality for everyone at Stephens!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • First Experience with Stephen's

    I am so happy to have "discovered" Stephen's Automotive. It was a recommendation from an acquaintance who has been going there for many years. (...


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    I am so happy to have "discovered" Stephen's Automotive. It was a recommendation from an acquaintance who has been going there for many years. (And I asked a lot of folks in my search!) I got my appointment scheduled when I needed it. I had good communication from the mechanic who did the work. It was wonderful to talk to the person who was actually doing the work instead of a go-between. The $10-a-day rental made this all very convenient and the customer service was just great. Don't know when but I will be back next time I need regular maintenance or more extensive work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great people to work with!

    I've been taking my cars to Stephens since I bought my '88 Toyota. I finally let that one go a couple years ago, but it had a long - and well mai...


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    I've been taking my cars to Stephens since I bought my '88 Toyota. I finally let that one go a couple years ago, but it had a long - and well maintained - life. I continue to take my cars to Stephens because I know that I get what I pay for - and they do what's needed without the 'extra' stuff the dealers tend to throw in. Everyone there is knowledgeable, friendly, and great to work with. Couldn't be happier.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Found the perfect car for our son

    My son's dad purchased our son's "first car." No high pressure sales...I went in the following day to take care of the paperwork. I was greeted ...


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    My son's dad purchased our son's "first car." No high pressure sales...I went in the following day to take care of the paperwork. I was greeted right away and felt so relaxed in the whole process. There's a great selection of cars there and would recommend anyone looking for a car to go there first!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • went out of their way to meet my deadline.

    I was promised my jeep on Tuesday, and tho the parts needed didn't come in until late, jeff stayed past hours to repair the jeep and get it back o...


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    I was promised my jeep on Tuesday, and tho the parts needed didn't come in until late, jeff stayed past hours to repair the jeep and get it back on the road for me. excellent customer care! they stand behind the work they do. nice clean friendly place to get repairs or buy a good used vehicle. recommend highly. and I am not real easy to please!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • My reason for the visit is to buy car

    When I went to shop for car they talk to me good it enpress me to buy car from them. The car I buy was in good shape and clean no problem since I...


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    When I went to shop for car they talk to me good it enpress me to buy car from them. The car I buy was in good shape and clean no problem since I buy the car I have not experience any problem yet

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • My reason for the visit is to buy car

    When I went to shop for car they talk to me good it enpress me to buy car from them. The car I buy was in good shape and clean no problem since I...


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    When I went to shop for car they talk to me good it enpress me to buy car from them. The car I buy was in good shape and clean no problem since I buy the car I have not experience any problem yet

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great work on fixing cars

    I'm very pleased with the outstanding customer service, and the great work on fixing my car to be normal again.


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    I'm very pleased with the outstanding customer service, and the great work on fixing my car to be normal again.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service!

    I have been a customer of Stephens Automotive since the mid-90s. My family has purchased a total of seven used cars from them and each purchase h...


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    I have been a customer of Stephens Automotive since the mid-90s. My family has purchased a total of seven used cars from them and each purchase has been a good experience. We only use Stephens to service our vehicles. They are always very pleasant, great to deal with and go above my expectations. I highly recommend their Service and Sales to family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Inquiry

    I contacts dealership on 2 different vehicles and did not receive a response on either one. Will not be visiting their location and have no intent...

    Dealer Response

    I sincerely apologize that you did not get a response. I did see that you did try and email about the two 2009 Silverado's that we have in stock o...


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    I contacts dealership on 2 different vehicles and did not receive a response on either one. Will not be visiting their location and have no intentions of doing business worth them.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I sincerely apologize that you did not get a response. I did see that you did try and email about the two 2009 Silverado's that we have in stock on 2/22/2017. I can assure you that we would not deliberately "NOT" respond to you. It is in our best interest to email/call or text you back. Please feel free to give us a call at 515-278-9991 in regard to any vehicle we have in stock and I will be happy to assist you. Jeff Stephens


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