Morris Cadillac Buick GMC, Inc.

Reviews

3.7 out of 5 3.7
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 11, 2018

    The staff was friendly and polite the service was as fast as we were told and access to the service center was better than most dealerships

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 18, 2018

    Nobody came up or greeted me for at least 10 minutes. The salesman that finally greeted me, Brandon, looked annoyed that I came in to buy a car. We... sat down and he acted even more annoyed as I asked him questions about the options and features the car had to offer. All I could think to myself was, "Are you kidding me, where's the customer service here? And you want me to buy a car from YOU!!" I then talked with another salesman while I was waiting and he said, "Could you hold on a minute, I have to go take care of something important real quick". I said sure, only to watch him walk away to go outside and catch a smoke. I thought to myself how unprofessional, he must think I'm an idiot. So when he came back in reeking of cigarette smoke he asked me if there's anything else he can help me with I felt like saying "Yeah, could you please go rinse with some Listerine". But instead I said "No I'm good, I'm going to go to another dealership that has, and treats their customers with a little more respect". I will NEVER go back to that dealership again!!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 22, 2012

    My experience leasing a new GMC 2012 Terrain at the Morris Dealership was the best experience I have ever had. The staff was extremely helpful and professional... and took there time assisting me. I felt very comfortable and did not feel pressured in any way. I want to thank Joe & Mark N. for there excellent customer service. I will recommend Morris to anyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 14, 2018

    Sales associate Chris was very pleasant, honest and helpful. The negotiation process was straightforward and painless, drove out with what I believe to... be a good deal without the knock-down-drag-out fight that seems to be the norm these days. Even after the sale Chris went out of his way to order a part for my already purchased car that I didn't even know was missing. Very thoughtful, great service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    May 12, 2018

    I had a very pleasant buying experience recently. I cringe at the thought of buying a car and this experience was a game changer. Thank you for making... the buying experience a good one!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 10, 2018

    Great customer service and very speedy! Thank you for taking the time to explain what the problem was and giving me options to get it fixed!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 10, 2018

    I just started looking for a new used car. This was the 4 th stop I made. The staff and sales team was by far the friendliest! Thank you Morris I will... be sure to recommend you to friends!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 8, 2018

    The dealership was able to get me into service quick when I had car troubles and had a tight schedule. I will be bringing my car back for all further repairs... in the future. Thanks Morris!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 8, 2018

    Evryone was very nice i Had trouble with my car, they got me in right away. The service was great and fast. Reasonable prices also.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 9, 2018

    I was shocked to see so many negative reviews. I have purchased my last two vehicles from this location and use their service department for oil and other... scheduled maintenance. From receptionist to sales (Mark both times) to Financial guy at the end, I felt like the experience was worth recommending. This location does take a bit more time with oil changes, but the quality of car wash, 27pt inspection and wipe-down they give my Acadia and Yukon is worth it. The showroom and waiting areas are fresh clean and stocked with water, coffee and the like. I would recommend this location.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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Morris Cadillac Buick GMC, Inc.

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