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Reviews

Average Ratings

5.0
459 lifetime reviews. Includes reviews of Heritage Mazda Owings Mills from DealerRater.com
  • Great Service

    Amy was AMAZING. She was very patient over the 1.5 months it took for me to buy the car. Her responses to my e-mails were always in a timely manne...

    Dealer Response

    Good morning Fannie! Thank you so much for taking the time to leave the positive review. We are pleased that Amy was able to assist you in purchas...


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    Amy was AMAZING. She was very patient over the 1.5 months it took for me to buy the car. Her responses to my e-mails were always in a timely manner; something I personally appreciate. I purchased my Fiat with my permit and she went out of her way to drive the car to my residence since I didn't have my license. You don't get customer service like that anywhere. She's amazing! Thank you Amy :D

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning Fannie! Thank you so much for taking the time to leave the positive review. We are pleased that Amy was able to assist you in purchasing your Fiat and we will be sure to pass on your kind words. I hope you are enjoying it! If anything at all comes up, please do not hesitate to contact us or swing by at Heritage Mazda Owings Mills. Have a great day! www.facebook.com/HeritageMazdaOwingsMills


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  • Miata club driver

    Kevin was great and got me the Miata I was looking for. Thanks so much I cant wait for the summer.


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    Kevin was great and got me the Miata I was looking for. Thanks so much I cant wait for the summer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Tosh was amazing, ask for her!
    May 27, 2017

    The wife and I needed a newly used vehicle and we happened to cross paths with the perfect '14 Mazda CX5 with the added bonus of having really low...


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    The wife and I needed a newly used vehicle and we happened to cross paths with the perfect '14 Mazda CX5 with the added bonus of having really low miles. (The selection of cars/suvs is great at Owings Mills). Tosh provided great customer service, guidance and helped make a usually long process easy, comforting, and convenient. With Tosh's help it was an all round great experience to a very important decision making process. This is why Mazda is amazing, they have people like Tosh that care!

    Does recommend this dealer

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  • Tosh was excelent!
    May 25, 2017

    Helped me find the car I wanted and get it at the price I wanted! She was not overly pushy and was respectful of my wants, needs, and budget. Over...


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    Helped me find the car I wanted and get it at the price I wanted! She was not overly pushy and was respectful of my wants, needs, and budget. Overall it was a great car buying experience.

    Does recommend this dealer

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  • Replaced my wrecked cx-5

    Kevin was amazing in his help. As soon as he found out my car was wrecked he contacted me, not about a new vehicle but to see how I was. After a w...


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    Kevin was amazing in his help. As soon as he found out my car was wrecked he contacted me, not about a new vehicle but to see how I was. After a week we managed to get out and he made it super simple. I love my Cx-5 and Kevin will get my business as long as he is around. I bought 2 in 3 months and could not be happier so thanks and I will see you again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Tosh was great!
    May 19, 2017

    I was in a time crunch and Tosh helped me to get my new car on my terms. Thank you to her and and the team at Heritage Mazda. May return in the fa...


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    I was in a time crunch and Tosh helped me to get my new car on my terms. Thank you to her and and the team at Heritage Mazda. May return in the fall for an AWD now that I have my new toy! Amy A

    Does recommend this dealer

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  • Very happy

    This is long overdue. I needed to replace a family members car and I went back to the dealer and found Kevin and his team very helpful and knowle...

    Dealer Response

    Greetings! Thank you for stopping by Heritage Mazda Owings Mills. Kevin and the team work extremely hard to ensure a satisfying visit for each and...


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    This is long overdue. I needed to replace a family members car and I went back to the dealer and found Kevin and his team very helpful and knowledgeable. He went above and beyond as we had kids with us and is never a quick process. We walked out happy and found someone we will come and see again for the next car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Greetings! Thank you for stopping by Heritage Mazda Owings Mills. Kevin and the team work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you?ve provided us with exceptional positive feedback. Please ?Like? us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!


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  • Dealer was great

    Kevin was great and answered all my concerns with great info and honesty. It's rare when you find a sales person that works for the customer and t...

    Dealer Response

    Good morning! Heritage Mazda Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Kevin...


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    Kevin was great and answered all my concerns with great info and honesty. It's rare when you find a sales person that works for the customer and that's exactly what he did. Love my car thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Good morning! Heritage Mazda Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Kevin was able to assist you with your new purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.


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  • Great help and wonderful experience
    May 15, 2017

    The dealer was amazing in getting us in a new vehicle. It had been a long day but once we sat down with Kevin we felt nothing but energy and hones...


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    The dealer was amazing in getting us in a new vehicle. It had been a long day but once we sat down with Kevin we felt nothing but energy and honesty. It took a little longer than expected but we got it done and he was extremely patient. We will back soon thanks!

    Does recommend this dealer

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  • Great help!

    The dealer was amazing in getting us in a new vehicle. It had been a long day but once we sat down with Kevin we felt nothing but energy and hones...

    Dealer Response

    Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Kevin and the team! If ...


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    The dealer was amazing in getting us in a new vehicle. It had been a long day but once we sat down with Kevin we felt nothing but energy and honesty. It took a little longer than expected but we got it done and he was extremely patient. We will back soon thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Kevin and the team! If you should have any further questions or want a little more insight on your vehicle, please don?t hesitate contact us! We would love to work with you again soon.


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