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Reviews

Average Ratings

5.0
446 lifetime reviews. Includes reviews of Heritage Mazda Owings Mills from DealerRater.com
  • Great Service

    Amy was AMAZING. She was very patient over the 1.5 months it took for me to buy the car. Her responses to my e-mails were always in a timely manne...

    Dealer Response

    Good morning Fannie! Thank you so much for taking the time to leave the positive review. We are pleased that Amy was able to assist you in purchas...


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    Amy was AMAZING. She was very patient over the 1.5 months it took for me to buy the car. Her responses to my e-mails were always in a timely manner; something I personally appreciate. I purchased my Fiat with my permit and she went out of her way to drive the car to my residence since I didn't have my license. You don't get customer service like that anywhere. She's amazing! Thank you Amy :D

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning Fannie! Thank you so much for taking the time to leave the positive review. We are pleased that Amy was able to assist you in purchasing your Fiat and we will be sure to pass on your kind words. I hope you are enjoying it! If anything at all comes up, please do not hesitate to contact us or swing by at Heritage Mazda Owings Mills. Have a great day! www.facebook.com/HeritageMazdaOwingsMills


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  • Great experience

    Had to buy a new vehicle and we stopped in to see a cx5 first before going to look at another brand. We had a great test drive and really liked Ke...


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    Had to buy a new vehicle and we stopped in to see a cx5 first before going to look at another brand. We had a great test drive and really liked Kevin and his approach. It not only made us love the vehicle but made the process very easy for us. He was very upfront and took care of everything we could think of. We definitely recommend Kevin if you are looking around for a great product and a trust worthy salesman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Huge thanks for the experiance

    I walked in and had intention of purchasing but I not only left with a brand new vehicle but also confidence that I got a great deal and wasn't du...


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    I walked in and had intention of purchasing but I not only left with a brand new vehicle but also confidence that I got a great deal and wasn't duped. Kevin and his team were awesome. He found me a car to fall for and had everything I was missing in the current one. I will be back in 3 years and I would recommend Kevin to all of my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Upgraded 3

    Kevin was very helpful and patient. I was able to get a new vehicle and keep my payments where they need to be. Finance was a little rough but sit...


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    Kevin was very helpful and patient. I was able to get a new vehicle and keep my payments where they need to be. Finance was a little rough but sitting for hours makes you think. Other than that I will be back and hope he is still around.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Used Kia

    Kevin was helpful as we were in a bind and a long way from home. I got a great car for a great price. If we lived here we definitely would be back.


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    Kevin was helpful as we were in a bind and a long way from home. I got a great car for a great price. If we lived here we definitely would be back.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mazda CX-5 Sport

    Tosh was great to work with. She did everything she could to get me into a 2015 Mazda CX-5 Sport without a down payment and just my trade in. She ...


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    Tosh was great to work with. She did everything she could to get me into a 2015 Mazda CX-5 Sport without a down payment and just my trade in. She was curtious and very knowledgeable. I would recommend Tosh and Owings Mills Heritage Mazda to all my friends. Thanks Tosh for all your help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent customer service

    Tosh was absolutely great. I went in and came out satisfied. She was friendly and knowledgeable about the vehicle I purchased. If you get this Tos...


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    Tosh was absolutely great. I went in and came out satisfied. She was friendly and knowledgeable about the vehicle I purchased. If you get this Tosh...thank you for all your help! You were very informative and professional! Thank you!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great working with Tosh

    I had a great experience working with Tosh and the sales manager at Heritage Mazda. Easy buying process with nice and courteous staff. The Cx3 its...


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    I had a great experience working with Tosh and the sales manager at Heritage Mazda. Easy buying process with nice and courteous staff. The Cx3 itself is an excellent product and a pleasure to drive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Love My Mazda 3

    Love my preowned Mazda 3. Kevin took care of all my needs and made me feel special with my first car purchase.


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    Love my preowned Mazda 3. Kevin took care of all my needs and made me feel special with my first car purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful Experience with Heritage Mazda!!!

    Tosh was excellent!!!! We came late on a Saturday to test drive a 2016 Mazda3, loved the car. She was extremely helpful in reviewing all aspects...


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    Tosh was excellent!!!! We came late on a Saturday to test drive a 2016 Mazda3, loved the car. She was extremely helpful in reviewing all aspects of the vehicle, how to work all the new gadgets available in the newer cars. Everyone at Heritage was wonderful. The walked me through the buying process and made it extremely easy. I appreciate all the hard work they did to get me into my new vehicle. I would highly recommend calling Tosh, she did not pressure me into a purchase by any means. I will be a returning client.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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