Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
439 lifetime reviews. Includes reviews of Heritage Mazda Owings Mills from DealerRater.com
  • Great Service

    Amy was AMAZING. She was very patient over the 1.5 months it took for me to buy the car. Her responses to my e-mails were always in a timely manne...

    Dealer Response

    Good morning Fannie! Thank you so much for taking the time to leave the positive review. We are pleased that Amy was able to assist you in purchas...


    Show Full Review

    Amy was AMAZING. She was very patient over the 1.5 months it took for me to buy the car. Her responses to my e-mails were always in a timely manner; something I personally appreciate. I purchased my Fiat with my permit and she went out of her way to drive the car to my residence since I didn't have my license. You don't get customer service like that anywhere. She's amazing! Thank you Amy :D

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning Fannie! Thank you so much for taking the time to leave the positive review. We are pleased that Amy was able to assist you in purchasing your Fiat and we will be sure to pass on your kind words. I hope you are enjoying it! If anything at all comes up, please do not hesitate to contact us or swing by at Heritage Mazda Owings Mills. Have a great day! www.facebook.com/HeritageMazdaOwingsMills


    Hide Full Review
  • Love My Mazda 3

    Love my preowned Mazda 3. Kevin took care of all my needs and made me feel special with my first car purchase.


    Show Full Review

    Love my preowned Mazda 3. Kevin took care of all my needs and made me feel special with my first car purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Wonderful Experience with Heritage Mazda!!!

    Tosh was excellent!!!! We came late on a Saturday to test drive a 2016 Mazda3, loved the car. She was extremely helpful in reviewing all aspects...


    Show Full Review

    Tosh was excellent!!!! We came late on a Saturday to test drive a 2016 Mazda3, loved the car. She was extremely helpful in reviewing all aspects of the vehicle, how to work all the new gadgets available in the newer cars. Everyone at Heritage was wonderful. The walked me through the buying process and made it extremely easy. I appreciate all the hard work they did to get me into my new vehicle. I would highly recommend calling Tosh, she did not pressure me into a purchase by any means. I will be a returning client.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very excited

    My sales person and finance manager was efficient, honest and helpful. Kevin and Tony were a great help and made the usual process exciting and fu...


    Show Full Review

    My sales person and finance manager was efficient, honest and helpful. Kevin and Tony were a great help and made the usual process exciting and fun. I would recommend this dealer to all my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mazda5

    Really good experience at Heritage. Tosh Gray was a dream to work with!!


    Show Full Review

    Really good experience at Heritage. Tosh Gray was a dream to work with!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 2017 RF beauty

    Bought my 2017 Miata RF from Kevin and I am so happy with the process. We drove from over a hour away and couldn't be happier. He did a amazing jo...


    Show Full Review

    Bought my 2017 Miata RF from Kevin and I am so happy with the process. We drove from over a hour away and couldn't be happier. He did a amazing job explaining the features and help us secure a price we are comfortable with. I have used many different dealers in the past and even dealt with his sister store but the comfort with Kevin and his finance department will bring me back again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent experience from purchasing to service department
    April 9, 2017

    I would go out of my way to recommend Heritage Mazda to anyone in the market for a new car or car repair. I really tested this dealership: I was a...


    Show Full Review

    I would go out of my way to recommend Heritage Mazda to anyone in the market for a new car or car repair. I really tested this dealership: I was an out of state purchase in the market for a lease, I wanted accessories added to the car, I needed their service department and I had A LOT of initial questions and hesitations going into the process. Joe summers was my sales guy and he answered all my pre-purchase questions and is still answering my post-purchase questions. He was very patient and buying this car in Maryland from New York, he helped me feel comfortable each step of the process. The actual purchase was perfection. When I got to the dealer the car was out front ready for me, they were jovial, kind and excited for me. Finance guy Tony was also a pleasure to work with and even have a chat with. I worked with service on my accessories for my car and also on a spot I noticed that needed repair from the factory. BEST CAR SERVICE EXPERIENCE OF MY LIFE! Ricky in service made a lasting impression on me with his care and attentiveness. They were thorough, professional and good technicians. I also had all my technology questions answered by one of their tech experts. I wish I lived closer to use them as my service and maintenance. One caution to the wise- Keep an eye on management! I worked with Mike, who was doing his job (driving up sales) and while I had a fondness for his demeanor and get it done attitude, he did play hard ball and I had to work diligently to get the price I was promised at the onset. Thank you Heritage- I love my mazda3 hatch gt- and I loved my car buying experience!

    Does recommend this dealer

    Hide Full Review
  • Outstanding experience from beginning to end

    I would go out of my way to recommend Heritage Mazda to anyone in the market for a new car or car repair. I really tested this dealership: I was a...


    Show Full Review

    I would go out of my way to recommend Heritage Mazda to anyone in the market for a new car or car repair. I really tested this dealership: I was an out of state purchase in the market for a lease, I wanted accessories added to the car, I needed their service department and I had A LOT of initial questions and hesitations going into the process. Joe summers was my sales guy and he answered all my pre-purchase questions and is still answering my post-purchase questions. He was very patient and buying this car in Maryland from New York, he helped me feel comfortable each step of the process. The actual purchase was perfection. When I got to the dealer the car was out front ready for me, they were jovial, kind and excited for me. Finance guy Tony was also a pleasure to work with and even have a chat with. I worked with service on my accessories for my car and also on a spot I noticed that needed repair from the factory. BEST CAR SERVICE EXPERIENCE OF MY LIFE! Ricky in service made a lasting impression on me with his care and attentiveness. They were thorough, professional and good technicians. I also had all my technology questions answered by one of their tech experts. I wish I lived closer to use them as my service and maintenance. One caution to the wise- Keep an eye on management! I worked with Mike, who was doing his job (driving up sales) and while I had a fondness for his demeanor and get it done attitude, he did play hard ball and I had to work diligently to get the price I was promised at the onset. Thank you Heritage- I love my mazda3 hatch gt- and I loved my car buying experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Bought a new cx-5
    April 6, 2017

    Had little time and to be honest patience but dealing with Kevin Kolesa made this process so much more enjoyable than before. Thanks and I will ce...


    Show Full Review

    Had little time and to be honest patience but dealing with Kevin Kolesa made this process so much more enjoyable than before. Thanks and I will certainly be back next time we need a vehicle.

    Does recommend this dealer

    Hide Full Review
  • Mary in MD

    Came back to buy my cx-5 and while my old sales person was dry and not very engaging this time was the complete opposite. Kevin Kolesa helped me g...

    Dealer Response

    Greetings Mary! Thank you for stopping in at Heritage Mazda Owings Mills. Our customers are of the utmost importance to us, and we strive to provi...


    Show Full Review

    Came back to buy my cx-5 and while my old sales person was dry and not very engaging this time was the complete opposite. Kevin Kolesa helped me get the exact car I wanted. He engaged me the moment I walked in and was very upfront and honest about the process. Only person I dealt with the whole time and he never pressured. I didn't leave with the feeling of getting taken advantage of actually I felt the opposite. The trust I had with him was unlike my other experiences so if you are looking for a great vehicle and a honest, engaging sales person stop in and ask for him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Greetings Mary! Thank you for stopping in at Heritage Mazda Owings Mills. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your vehicle, as we would love to see you again! Thank you and have a great day.


    Hide Full Review