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I spent 7 years facilitating sale events for dealers thru out the country and have always been invited back because of the honest upfront way we did business.My sucess in this field comes from the ability to build a strong relation with people by listening to their wants and needs and not bringing high pressure to the table. 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I am ultimately looking to make a move up the corporate ladder at some point. I have been consistently improving and honing my sales skills, customer relationships and sales numbers. I plan on a long career in this business.","emailTxt":"ddavis@mileone.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/dontaedavis.jpg","drDealerId":21996,"dealerEmpStartDtUtc":"1088640000","industryStartDtUtc":"1086048000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":415492,"personPtyId":32669673,"firstName":"Ebenezer","lastName":"Arthur","titleText":"F&I Manager","emailTxt":"earthur@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/b6e8833270bb.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":415507,"personPtyId":32674981,"firstName":"Larry","lastName":"Proffitt","titleText":"Service Advisor","emailTxt":"lproffitt@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/b22f6b772c9c.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":415494,"firstName":"Erick","lastName":"Douglas","titleText":"Sales Manager","emailTxt":"edouglas@mileone.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/2377098ad06d.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":415499,"personPtyId":32669676,"firstName":"Joe","lastName":"Konish","titleText":"Sales Associate","shortBioText":"To give you a brief rundown of who I am. I originally hail from New Jersey and came to Maryland for school. I married my High School sweetheart and we have two shih tzu dogs. We are working on expanding our family and I always strive to treat folks like my family.","emailTxt":"jkonish@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/c727f6081129.jpg","drDealerId":21996,"dealerEmpStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":420916,"firstName":"Mike","lastName":"Schildt Jr.","titleText":"Service Director","emailTxt":"jschildt@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/ef0cd155388b.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":578088,"firstName":"Brent","lastName":"Ivie","titleText":"Service Manager","emailTxt":"bivie@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/43d3fc2fd418.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":536713,"personPtyId":47408814,"firstName":"Sam","lastName":"Yohanns","titleText":"General Manager","emailTxt":"syohanns@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/a30b7ea5a85e.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":536706,"firstName":"Trumane","lastName":"Lawrence","titleText":"Sales Associate","emailTxt":"tlawrence@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/f8b0ab96335b.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":536710,"firstName":"Vaughn","lastName":"Sheely","titleText":"Parts Advisor","emailTxt":"vsheely@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/b1e5a8bdaeef.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":609671,"firstName":"Don","lastName":"Nelson","titleText":"General Manager","emailTxt":"dnelson@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":536707,"firstName":"James","lastName":"Linthicum","titleText":"Shuttle Driver","emailTxt":"jlinthicum@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/982ee99f755e.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":536711,"firstName":"Mark","lastName":"Utterback","titleText":"Parts Advisor","emailTxt":"mutterback@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/163b2c46a2e6.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":536708,"firstName":"Tony","lastName":"Privitera","titleText":"Sales Manager","emailTxt":"tprivitera@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/5dff55dc0446.jpg","drDealerId":21996,"dealerEmpStartDtUtc":"1188604800","industryStartDtUtc":"920246400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":536703,"firstName":"Gordon","lastName":"Blevins","titleText":"Parts Manager","emailTxt":"gblevins@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21996/employees/6b5c33ad46fd.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":536705,"firstName":"Harry","lastName":"Crosby","titleText":"Shuttle Driver","emailTxt":"hcrosby@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21996,"certifiedEmployee":false,"deptDscrp":"Service"}]

Heritage Chevrolet Buick Owings Mills

4.8 out of 5 4.8
Rectangle 48
Sales
Service Closed

Heritage Chevrolet Buick Owings Mills Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 1999

Here at Heritage Chevrolet Buick Owings Mills our primary concern is the satisfaction of our customers.

...



We are located at 11234 Reisterstown Rd. in Owings Mills. Come see why over 675 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Owings Mills Chevy and Buick dealership is one of the premier Chevy and Buick dealers Maryland!

We invite you to shop our website at www.heritagechevrolet-buick.com, where you will find a great selection of new and used Chevy and Buick vehicles including the Malibu, Impala, Equinox, Traverse, Silverado, Lacrosse, and Enclave.

"Please Contact the Internet Department"

Service

Oil, Filter Change

$29.95 and up*

Tire Rotation

$19.95 and up*

Battery Service

$59.95 and up*

Cabin Filter Replacement

$69.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
928 lifetime reviews. Includes reviews of Heritage Chevrolet Buick Owings Mills from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 23, 2019

    From the moment I walked in the door I felt welcome the whole process was very pleasant and professional Mike took the time to set up my truck and went... through every feature and made sure I was comfortable it was the best experience I have ever had buying a vehicle

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Mike. Thank you and we hope to see you ag...ain!

  • 5.0 out of 5
    October 26, 2019

    3 names! Calvin Woody. Jerome Nelson. Trumane Lawrence. The fact is, when I come to this dealership I feel protected, taken care of and listened to. ... I was in the last year of my lease when I saw the amazing new Blazer. Both Jerome and Trumane went through the levels of Blazers available to me feature by feature and explained the differences between the base level, the premier and the RS. Calvin then broke down the numbers and explained my options and looked out for me on what was the best deal. I get sooooo many compliments on my new Blazer and all 3 employees played a role in the great experience I had while making a decision. This is my 4th vehicle I've bought from this dealership and this team and I will keep on coming back!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Danielle, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions... about services you received and thank you again for choosing Heritage Chevrolet Buick Owings Mills!


    Worked with:
    Jerome Nelson

    Sales Associate

    (5.0) 29 reviews

    Calvin Woody

    F&I Manager

    (5.0) 23 reviews

    Trumane Lawrence

    Sales Associate

    NOT RATED

  • July 28, 2015

    The staff was very friendly and accommodating. They took their time to help us find the right vehicle for our needs

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear, Teryn Gist! It was our pleasure assisting you in your new vehicle search! Happy driving!

  • 5.0 out of 5
    October 25, 2019

    I had the best experience purchasing my car with Calvin Woody and Trumane Lawerence! They were very diligent, knowledgeable & professional! A million thank... you's!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jennifer, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of servic...e to you again! Take care!


    Worked with:
    Calvin Woody

    F&I Manager

    (5.0) 23 reviews

    Trumane Lawrence

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    October 25, 2019

    I have received the utmost professionalism and care at Heritage Chevrolet and Buick! Salesperson then, and finance person now Calvin Woody is awesome.... He takes the time to get to know you, understand your full situation, needs, and desires, and helps you get into the vehicle that is suitable to your situation!! I have brought one vehicle from him before, and will definitely be buying my next one!! Run, do not walk to Heritage Chevrolet and Buick, and ask for Calvin Woody!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Holland, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive revie...w. Safe travels!


    Worked with:
    Calvin Woody

    F&I Manager

    (5.0) 23 reviews

  • 5.0 out of 5
    October 21, 2019

    This was my first time coming to a GMC DEALERSHIP. The staff was great. I did not have a long wait time. I will definitely come back if needed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ros, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please give us a call. W...e're always happy to help!


    Worked with:
    Stephanie Spindler

    Service Advisor

    (4.9) 67 reviews

  • 5.0 out of 5
    October 21, 2019

    Heritage Chevrolet's whole staff gave me the best experience I've ever had purchasing a vehicle. I will definitely be back to get my next car. Mike Lurie... was extremely knowledgeable about all their vehicles and answered all my questions. Their team worked hard to make sure I walked out completely satisfied!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you hav...e any additional questions about services you received and thank you again for choosing Heritage Chevrolet Buick Owings Mills!


    Worked with:
    Michael Lurie

    Internet Sales Manager

    (5.0) 13 reviews

  • 5.0 out of 5
    October 21, 2019

    Heritage was the 2nd Buick dealership that I visited that day and I did not expect to buy a car. My salesman was great! We had a hour before closing.... I explained my must haves and he found a car within my budget. I had planned to buy a 2016 car, but he found a 2019 that fit into my budget. I drove away in my new 2019 Encore that night! Many thanks to Heritage for making it happen!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle, Shirron! Shirron, thank you for your positive review. We're glad to hear that you found our team here at Heritage... Chevrolet Buick Owings Mills so helpful in the purchase of your new vehicle. Safe travels!


    Worked with:
    Dontae` Davis

    Sales Associate

    (4.9) 44 reviews

  • 5.0 out of 5
    October 6, 2019

    Outstanding service on my 2015 C7 Corvette. Oil change, new key FOB. Completed flush on my torque converter to take care of the shudder problem.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy ...to assist you! Safe travels!


    Worked with:
    Stephanie Spindler

    Service Advisor

    (4.9) 67 reviews

  • 5.0 out of 5
    September 25, 2019

    Had my first service on my 2019 Buick Envision. Service team not only honored my appointment time, but also the estimated return to me. They are the most... knowledgeable, professional and courteous team I've dealt with, and I've been dealing with them for the past (4) years exclusively

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about se...rvices you received and thank you again for choosing Heritage Chevrolet Buick Owings Mills!


    Worked with:
    Stephanie Spindler

    Service Advisor

    (4.9) 67 reviews

    Jerome Nelson

    Sales Associate

    (5.0) 29 reviews

    Ricky Walston

    Service Writer

    (5.0) 10 reviews

    Ebenezer Arthur

    F&I Manager

    (4.8) 26 reviews

    Don Nelson

    General Manager

    NOT RATED

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