Heritage Chevrolet Buick Owings Mills

Reviews

Average Ratings

4.8
746 lifetime reviews. Includes reviews of Heritage Chevrolet Buick Owings Mills from DealerRater.com
  • Great service

    The staff was very friendly and accommodating. They took their time to help us find the right vehicle for our needs

    Dealer Response

    Great to hear, Teryn Gist! It was our pleasure assisting you in your new vehicle search! Happy driving!


    Show Full Review

    The staff was very friendly and accommodating. They took their time to help us find the right vehicle for our needs

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear, Teryn Gist! It was our pleasure assisting you in your new vehicle search! Happy driving!


    Hide Full Review
  • Buying a new Bolt
    December 2, 2017

    I bought a Bolt. My salesman Mike Lurie was great and very knowledable about the car. Hothouse is so important to understand this new technology. ...


    Show Full Review

    I bought a Bolt. My salesman Mike Lurie was great and very knowledable about the car. Hothouse is so important to understand this new technology. My only complaint was the interest rate on the loan especially since I have an excellent credit score. Now I will have to refinance.

    Does recommend this dealer

    Hide Full Review
  • great experience all around
    December 1, 2017

    I had a great experience all around. everyone was so friendly and they got the price down to what I could afford. They even stayed an hour and a h...


    Show Full Review

    I had a great experience all around. everyone was so friendly and they got the price down to what I could afford. They even stayed an hour and a half past closing to help me.

    Does recommend this dealer

    Hide Full Review
  • Great Service!

    I had a great experience with this dealer. I worked with this dealership and they worked with me. The salesman Vick was very nowledgeable and gave...


    Show Full Review

    I had a great experience with this dealer. I worked with this dealership and they worked with me. The salesman Vick was very nowledgeable and gave me great service. The financial Manager was also a great help and he was very nowledgeaeable. I had a great experience buying my Chevy car at this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Amazing customer service!!
    November 25, 2017

    Michael Lurie was truly amazing! He was more like a friend then then a salesman! There was no pressure, he took time to explain everything to us, ...


    Show Full Review

    Michael Lurie was truly amazing! He was more like a friend then then a salesman! There was no pressure, he took time to explain everything to us, and spent hours. He gave us the best deal and worked hard to get us that deal! He offered to come to our home and train us on the vehicle as well!

    Does recommend this dealer

    Hide Full Review
  • Quick, Easy, Overall Great Service Experience!
    November 24, 2017

    I showed up in the Chevy Owings Mills Service Lane unannounced with no appointment hoping to ask a question and perhaps secure a future service ap...


    Show Full Review

    I showed up in the Chevy Owings Mills Service Lane unannounced with no appointment hoping to ask a question and perhaps secure a future service appointment after the holidays. Stephanie jumped on the opportunity to help me and was in my vehicle right away trying to determine whether or not their service department could help me. After a few short minutes, we decided to leave my car for the evening because she was able to squeeze me into the books for the very next morning. I had my car back the following evening all taken care of. Thanks OM Chevrolet-Buick and Thanks Stephanie

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Great, Fast Service!
    November 10, 2017

    My boyfriend and I went car shopping about a month ago at Heritage Dodge, after leaving without purchasing he was contacted by Heritage Chevy with...


    Show Full Review

    My boyfriend and I went car shopping about a month ago at Heritage Dodge, after leaving without purchasing he was contacted by Heritage Chevy with some great deals. We went in and met with Dante who was very personable and funny, he made the experience very easy and was honest with us about everything throughout the transaction. We weren't there all day like some dealerships, they sent someone to get the car while we did the paper work and a few minutes after we were done the car was ready to go. My boyfriend loves the car and we would definitely recommend going to Dante for your car buying needs. Thanks again for the great professional service!

    Does recommend this dealer

    Hide Full Review
  • Great buying experience
    November 8, 2017

    Ed Wojcik is the first person to sell me 3 vehicles. I bought my Suburban and LaCrosse used and recently bought a new Silverado. Ed was friendly, ...


    Show Full Review

    Ed Wojcik is the first person to sell me 3 vehicles. I bought my Suburban and LaCrosse used and recently bought a new Silverado. Ed was friendly, thorough, and very helpful in each case. He has a strong knowledge of the vehicles and financing options. I just had my LaCrosse in the Shop. Ed noticed I was in, and even called me to make sure everything was being handled to my satisfaction. As long as Ed is still there, I???ll definitely go back to him for next vehicle.

    Does recommend this dealer

    Hide Full Review
  • Great service experience
    November 8, 2017

    I had my 2011 LaCrosse in for a catalytic converter failure and coolant leak. I called Stephanie who did a great job for me with my 2017 Silverado...


    Show Full Review

    I had my 2011 LaCrosse in for a catalytic converter failure and coolant leak. I called Stephanie who did a great job for me with my 2017 Silverado. She took all the info,researched the warranty coverage since I had an extended warranty, and scheduled it in. She kept me informed and the car seems to have been fixed right. Even Ed Wojcik who sold me the vehicle called me when he saw I had it in service to make sure it was being handled well. Good experience.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Excellent oil change experience
    November 6, 2017

    Vivian Brunson have amazing customer service. Every time I get an oil change she makes it a great experience. She really goes over and beyond with...


    Show Full Review

    Vivian Brunson have amazing customer service. Every time I get an oil change she makes it a great experience. She really goes over and beyond with service.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review