Heritage Chevrolet Buick Owings Mills

New 888-717-7136 Dealer Website
Used 888-520-2376 Email Dealer
Service 866-676-6985

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Reviews

Average Ratings

4.9
Average based on 402 reviews.
  • Great service

    The staff was very friendly and accommodating. They took their time to help us find the right vehicle for our needs

    Dealer Response

    Great to hear, Teryn Gist! It was our pleasure assisting you in your new vehicle search! Happy driving!


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    The staff was very friendly and accommodating. They took their time to help us find the right vehicle for our needs

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Great to hear, Teryn Gist! It was our pleasure assisting you in your new vehicle search! Happy driving!


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  • Amazing experience from start to finish.

    For the first time I had an awesome experience buying a car. Calvin Woody helped us and we left with more than I expected. The customer service, e...

    Dealer Response

    Thank you for your considerate review. We appreciate the feedback and will be sure to share your encouraging thoughts with Calvin and the team! If...


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    For the first time I had an awesome experience buying a car. Calvin Woody helped us and we left with more than I expected. The customer service, expertise and our best interest was his first priority. We felt like family leaving out of there. Just ask for Woody! Can't wait to upgrade my second vehicle with them!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your considerate review. We appreciate the feedback and will be sure to share your encouraging thoughts with Calvin and the team! If you have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.


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  • Wonderful Experience!

    Nick was very attentive and provided excellent customer service. He was just as excited as I was about my new car. The entire staff made this a wo...

    Dealer Response

    Greetings! Thank you for stopping by Heritage Chevrolet Buick of Owings Mills. We sincerely appreciate your thoughtful review and will be sure to ...


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    Nick was very attentive and provided excellent customer service. He was just as excited as I was about my new car. The entire staff made this a wonderful experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Greetings! Thank you for stopping by Heritage Chevrolet Buick of Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with Nick and the team. We hope to see you soon!


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  • Best Car Buy in YEARS!!

    Marco was extremely personable, caring, and very knowledgeable. Though I had never met him before yesterday, the minute he picked up the phone and...

    Dealer Response

    Drew, thanks so much for taking the time to review us! We were very glad to assist you in your purchasing experience. I hope you and your family e...


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    Marco was extremely personable, caring, and very knowledgeable. Though I had never met him before yesterday, the minute he picked up the phone and offered to pick my family up to come to the dealership, we were pleasantly surprised. He answered all questions professionally and treated my wife, 2 toddlers, and myself with respect and care. He is, in my opinion, an absolute asset to the team at Heritage. Thank you for a wonderful experience and my wife and I for sure will be referring our friends and family to you guys from here on.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Drew, thanks so much for taking the time to review us! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle. We'll be sure to share your encouraging thoughts with Marco and the team! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day!


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  • Great Experience!

    Dante was super nice and helpful when I bought my Volt. I would buy here again!

    Dealer Response

    Thank you for your earnest response Steve. We appreciate your feedback and will be sure to share your encouraging thoughts with Dante and the team...


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    Dante was super nice and helpful when I bought my Volt. I would buy here again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your earnest response Steve. We appreciate your feedback and will be sure to share your encouraging thoughts with Dante and the team! If you should have any further questions or want a little more insight on your Chevrolet Volt, please don?t hesitate to contact us! We would love to work with you again soon.


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  • Great buying experience

    This is my third review of this dealership. Not sure why Cars.com doesn't post any of them. Anyway, this dealership was great. When I told Ed what...


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    This is my third review of this dealership. Not sure why Cars.com doesn't post any of them. Anyway, this dealership was great. When I told Ed what I wanted to pay, he put in the work to find a truck in Delaware that had a discount tag on it. I was a great price and Ed made the process easy. He is no-nonsense and didn't jerk me around like a salesman at another dealership. I never felt pressure and always felt he was straight up.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Highly Recommended!!!

    By far one of the best car buying experiences I have ever had. The staff is so friendly and helpful. Honesty really is their policy. Marco was ama...

    Dealer Response

    Thank you for your heartfelt response Kateynn. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are...


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    By far one of the best car buying experiences I have ever had. The staff is so friendly and helpful. Honesty really is their policy. Marco was amazing from start to finish. The car I was purchasing needed to have a recall repair and they took care of it right away. While I did have to wait for the recall repair they generously compensated me for my time. I highly recommend this dealership to anyone looking for a new or used car at a fair price. Ask for Marco as your salesperson, a true professional. Thanks Heritage Chevrolet and Buick in Owings Mills, I already love my Chevy Sonic! You have a customer for life.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your heartfelt response Kateynn. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Marco lead you to your new Chevy Sonic, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chevrolet Buick Owings Mills. Thank you again and have a great day!


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  • Great Service and Buying Process!!

    Many Thanks to Jerome and everyone at the dealership that I worked with that day . I work many hours and it was late on a Saturday afternoon when ...

    Dealer Response

    Thank you Janet for taking the time to review us! Heritage Chevrolet Buick Owings Mills strives to provide an exceptional experience for all custo...


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    Many Thanks to Jerome and everyone at the dealership that I worked with that day . I work many hours and it was late on a Saturday afternoon when I finally made it into the dealership. I used the vehicle upgrade program as it is important to keep upgraded not only on your technology, but in your transportation. These people are terrific. This is my fourth Chevy in 27 years. My brand and dealer loyalty has always been very good to me and has never disappointed me. Way to go !!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Janet for taking the time to review us! Heritage Chevrolet Buick Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company's success. Thank you again for the wonderful feedback Janet.


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  • Great Customer Service

    The process of buying a car wasn't the easiest for me but the employee's at this dealership were great. They exceeded all expectation and went abo...

    Dealer Response

    Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Calvin Woody and the tea...


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    The process of buying a car wasn't the easiest for me but the employee's at this dealership were great. They exceeded all expectation and went above and beyond to help me find a car. I worked with Calvin Woody and he was very professional, patient, and well informed. He answered all my questions and handled my reservations about buying a car with open communication. If you need a car, go visit the men at this dealership!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Calvin Woody and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.


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  • Great Service

    I purchased a used Buick. I was assisted by Kevin and Woodie who were exceptionally helpful throughout the process. There was no bate & switch or ...

    Dealer Response

    Good morning Stuart. Heritage Chevrolet Buick Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also p...


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    I purchased a used Buick. I was assisted by Kevin and Woodie who were exceptionally helpful throughout the process. There was no bate & switch or any other sales games. Everything was very professional. I live in the Washington, D.C. area, so I did not need any games. The also brought the car to my house, which was a surprise. Not a bad group of people to do business.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Good morning Stuart. Heritage Chevrolet Buick Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Kevin and Woodie were able to assist you with your new purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Stuart for the highly praised review.


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