Heritage Chevrolet Buick Owings Mills

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Reviews

Average Ratings

4.9
688 lifetime reviews. Includes reviews of Heritage Chevrolet Buick Owings Mills from DealerRater.com
  • Great service

    The staff was very friendly and accommodating. They took their time to help us find the right vehicle for our needs

    Dealer Response

    Great to hear, Teryn Gist! It was our pleasure assisting you in your new vehicle search! Happy driving!


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    The staff was very friendly and accommodating. They took their time to help us find the right vehicle for our needs

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Great to hear, Teryn Gist! It was our pleasure assisting you in your new vehicle search! Happy driving!


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  • Dontae Davis
    June 21, 2017

    Dantae was an exceptional salesperson. He was very knowledgeable about the product. After a not so successful visit on our first day, Dontae and...

    Heritage Chevrolet Buick Owings Mills

    Hi ¿¿¿ Heritage Chevrolet Buick Owings Mills, Dontae and Eric would like to congratulate you on your new purchase! We truly appreciate your busin...


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    Dantae was an exceptional salesperson. He was very knowledgeable about the product. After a not so successful visit on our first day, Dontae and Eric, the sales manager worked hard to get us a better deal. They called us the next day and we closed the day. This meant a lot to my wife and me. Dontae was very patient when explaining all the gadgets to my wife. This is our fifth car we've purchased from Heritage, and its sales people like Dontae that will bring us back again.

    Does recommend this dealer
    Heritage Chevrolet Buick Owings Mills

    Hi ¿¿¿ Heritage Chevrolet Buick Owings Mills, Dontae and Eric would like to congratulate you on your new purchase! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.


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  • Wonderful Experience

    I had a fantastic and wonderful experience at Heritage Chevrolet and Buick this past weekend. From the first interaction with Joe K. to meeting th...

    Dealer Response

    Thank you for your heartfelt response Rachel. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are ...


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    I had a fantastic and wonderful experience at Heritage Chevrolet and Buick this past weekend. From the first interaction with Joe K. to meeting the funny sales manager Steve, the whole experience was above and beyond what I would normally experience. I arrived bright and early hoping that I wouldn't have to wait long. I was shown the car that I was interested in and my salesman Joe answered everything that I had asked. Steve was able to get me where I wanted to be and I am glad that they listened to my needs. Overall I would recommend going to Heritage and seeing Joe K. and Steve. You will not be disappointed. They really care about the people that walk through the door and really listen to their needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your heartfelt response Rachel. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Joe and Steve led you to your new purchase and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Heritage Chevrolet Buick Owings Mills. Thank you again Rachel and have a great day!


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  • Excellent experience

    I was very interested in the new Chevy Bolt and went to Heritage since they were recommended by AAA and they had a color I was interested in. Chev...

    Dealer Response

    Hi ? Heritage Chevrolet Buick Owings Mills, Jerome and Steve would like to congratulate you on your new Chevy Bolt! We truly appreciate your busin...


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    I was very interested in the new Chevy Bolt and went to Heritage since they were recommended by AAA and they had a color I was interested in. Chevy did not have any discounts available for the Bolt but Heritage gave me a good discount from the dealership. Once we decided the color choice was what we wanted, the purchase went very smoothly. Jerome the sales associate and Steve the sales manager were great to work with to purchase the vehicle I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi ? Heritage Chevrolet Buick Owings Mills, Jerome and Steve would like to congratulate you on your new Chevy Bolt! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.


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  • Purchase of 2018 Equinox
    May 20, 2017

    Hey Marco you are a superb car salesman, great communicator, nice, patient and welcoming. We had an outstanding car buying experience. We are extr...

    Heritage Chevrolet Buick Owings Mills

    Hello Daryl, Heritage Chevrolet Buick Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased ...


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    Hey Marco you are a superb car salesman, great communicator, nice, patient and welcoming. We had an outstanding car buying experience. We are extremely satisfied and we appreciate you. Thanks for everything!!!!!!

    Does recommend this dealer
    Heritage Chevrolet Buick Owings Mills

    Hello Daryl, Heritage Chevrolet Buick Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Marco was able to assist you with your new 2018 Equinox purchase. As you settle into your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Daryl for the highly praised review.


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  • Sale reps that's listen
    May 11, 2017

    I am a single mom with a tight budget. I spend my extra time volunteering for Girl Scouts, cheerleading or softball or spending time with my dau...

    Heritage Chevrolet Buick Owings Mills

    Good morning, Beche. In response to your review, we want to take the time to thank you for praising our dealership. Heritage Chevrolet Buick Owing...


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    I am a single mom with a tight budget. I spend my extra time volunteering for Girl Scouts, cheerleading or softball or spending time with my daughter. I work very hard for my money. I have a 2012 Chevy Cruze I want to trade up to a Brand new car. I am asking for the a miracle when looking for a new car. I want a new small SUV but know that's so out of my price so I was looking at brand new Chevy Cruze or Mazda 3. I did go to Towson Mazda and look at cars. Austin was the sales rep who helped me. He went over every part of the car. Was very nice but couldn't get me where I want my payments. Talked to a few other places in the Towson Hunt Valley area. I decided to try Chevy Owings Mills. I wasn't happy with the places around my area. I got the pleasure of speaking with Calvin Woody. I told him I wanted to trade my car and I what I wanted. Calvin said that he would try and help me every way possible. I was limited on time. I texted him and said I will be there in 30 minutes and I have 20 minutes because I need to be back for my daughter and dinner. I walked in and he had keys ready for me. He walked me outside and explained the difference in the cars. I wanted a cheap payment so she showed me the Basic. I did tell him I wanted push to start so he showed me that and told me it was above my price (honest and not trying to get one over on me. I knew already it was out of my price) and he showed me a 2016 Cruze that had everything but brand new. I was amazed that he listened and knew what I wanted. We went on a test drive and he took me highway and regular streets. Got back to the store. In the time limit him and his manager (Steve I believe) tried everything and anything to get me a payment where I was comfortable. Unfortunately I know I am unrealistic with what I am asking but they really did try to help. I feel horrible not buying a car from them but I wanted to let the higher up people know that Calvin was amazing and tried so hard to help me out. He wasn't trying to screw me over. Maybe if I can work something out in my budget I will be back. I can't thank him enough.

    Does recommend this dealer
    Heritage Chevrolet Buick Owings Mills

    Good morning, Beche. In response to your review, we want to take the time to thank you for praising our dealership. Heritage Chevrolet Buick Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you¿¿¿ve provided us with exceptional positive feedback. We are happy to hear that Calvin and the team were able to assist you with everything you needed. If you would like to contact the General Manager at either Heritage Mazda Towson or Heritage Chevrolet Buick Owings Mills here is their contact information: James Utermohle ¿¿¿ Mazda Towson, jutermohle@mileone.com or 443-903-9573, Phil Stillman ¿¿¿ Chevy Buick, pstillman@mileone.com or 410-654-7937 or pstillman@mileone.com. Please don¿¿¿t hesitate to call or stop in anytime should you need any further services. Thank you again Beche and have a great day!


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  • My New Caddy!!!

    I Went to Heritage to Look at buying a 2013 Cadillac CTS and the Staff in its entirety was Absolutely wonderful!!! Maxwell Kosko went out of his ...

    Dealer Response

    Thank you for your earnest response Dane! We appreciate your feedback and will be sure to share your encouraging thoughts with Maxwell and the te...


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    I Went to Heritage to Look at buying a 2013 Cadillac CTS and the Staff in its entirety was Absolutely wonderful!!! Maxwell Kosko went out of his way to make the car buying process as seamless as possible!!! Everyone at the Heritage was Pleasant, Professional and Genuine!!! Maxwell got me everything the car needed to go Home with me!!! If you are seeking to buy a New or Used Car from a Dealership you can Trust Heritage Owings Mills is the place to go!!! Ask for Maxwell (yes that is his name) and he will go out of his way to make your day and your purchase a pleasant one!! Dane Gentry

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your earnest response Dane! We appreciate your feedback and will be sure to share your encouraging thoughts with Maxwell and the team! If you should have any further questions or want a little more insight on your 2013 Cadillac CTS, please don?t hesitate contact us! We would love to work with you again soon.


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  • An Amazingly Exceptional Car Buying Experience
    May 8, 2017

    My Experience at Heritage Chevrolet Buick was nothing short of AMAZING!! It Was a distinct pleasure working with Dontae Davis. When deciding to ac...

    Heritage Chevrolet Buick Owings Mills

    Greetings! Thank you for stopping in at Heritage Chevrolet Buick Owings Mills. Our customers are of the utmost importance to us, and we strive to ...


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    My Experience at Heritage Chevrolet Buick was nothing short of AMAZING!! It Was a distinct pleasure working with Dontae Davis. When deciding to actively look for a dealer to trade in my car i was sent to see Mr.Davis. When i walked into the dealership i was immediately greeted and shown to his desk .After explaining my wants and needs Dontae was committed to ensuring that all my requests were met . He was both informative and realistic about my options and did all that he could to ensure help me . As a result of his patience and diligence i was able to get what i desired and stay within the price point that i gave him. Overall i had an awesome buying experience but the thing that i appreciated the most was the fact that unlike other salesman i have encountered when i began this process he was genuine and never tried to push me to do something just to get the sale and i appreciate that ! I will MOST CERTAINLY reccomend both he and heritage chevrolet buick owings mills to friends and family that are in the market for cars.

    Does recommend this dealer
    Heritage Chevrolet Buick Owings Mills

    Greetings! Thank you for stopping in at Heritage Chevrolet Buick Owings Mills. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform Dontae and our team of your kind comments. Please stop back in or call should you have any questions regarding your new purchase, as we would love to see you again! Thank you and have a great day.


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  • My Best Car Buying Experience Ever

    I started working on the internet to purchase my brand new 2017 Chevrolet Impala with Heritage Chevrolet. Calvin was my salesman. I liked him be...

    Dealer Response

    Thank you for your heartfelt response Greg. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pl...


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    I started working on the internet to purchase my brand new 2017 Chevrolet Impala with Heritage Chevrolet. Calvin was my salesman. I liked him because he was not pushy. He answered my questions, allowed me to look @ other dealerships, other offers and he even offered what incentives were available on this particular vehicle. He even invited me to the dealership on a day of my choosing. I liked that. When I arrived that Saturday 3 people welcomed me in the showroom, I was given coffee and offered a snack. Calvin was busy with another customer but he came out and introduced himself and gave me a timeframe of when he would be available. Again, something that I liked. After very little negotiating I was driving home in my new Impala (which I love) that evening. I got a great deal too. Great dealership, spotlessly clean facility, and a friendly staff. Suits or shirts and ties. Class. I will buy next Chevrolet from this dealership no question. A truly satisfied customer

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your heartfelt response Greg. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Calvin led you to your new Impala, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chevrolet Buick Owings Mills. Thank you again Greg and have a great day!


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  • Joe Konish

    Joe Konish made our buying experience great! Go see him for your next car purchase!

    Dealer Response

    Good afternoon Danielle, Heritage Chevrolet Buick Owings Mills is delighted to hear that your car buying experience was a memorable one! We are al...


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    Joe Konish made our buying experience great! Go see him for your next car purchase!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon Danielle, Heritage Chevrolet Buick Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Joe was able to assist you with your new purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Danielle for the highly praised review.


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