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BMW of Towson

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

BMW of Towson Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2001

At BMW of Towson, you are Priority 1. It is our goal to make your entire sales, parts, service, and collision repair exp

...

erience the absolute best. BMW of Towson is a family owned and operated dealership. We are driven to excellence and want to be rated number one by you, our client. BMW of Towson would like to welcome you to our family. We look to building a relationship that far exceeds your BMW needs and expectations for years. Ask about our Priority 1 Service - no appointment ever needed and 100+ plus BMW loaners.

"BMW of Towson...where you are Priority 1."

Service

Wheel Balance

$89.95

Wheel Alignment (4WD)

$198 and up*

Car Wash

Complimentary

Oil, Filter Change (Premium)

$79.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
672 lifetime reviews. Includes reviews from DealerRater.com

Read reviews that mention:

  • 5.0 out of 5
    March 1, 2021

    Excellent customer service across the board. Blake presented all the info regarding the vehicle I purchased. There was no pressure. Jackie was pleasant... as well....

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacqueline Wells

    Finance Manager

    (5.0) 99 reviews

    Leon Blake Brown

    Client Advisor

    (4.9) 47 reviews

  • 5.0 out of 5
    February 26, 2021

    This is the 6th BMW I’ve purchased in the last 10 years from BMW of Towson. Derrick has been my only service advisor for those 10 years, he’s very helpful... and insightful. He always takes good care of me and my vehicle.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 4, 2014

    My wife and I were looking to replace our 2007 BMW 335i convertible with the new 4 Series convertible. Since we knew exactly the option we wanted, it was... manageable to shop pricing over the internet. Towson gave us the very best pricing upfront without all the "BS". Actually they killed the other BMW dealers on price. The entire staff at Towson BMW was an absolute pleasure to deal with. They made the entire process pleasant. I would highly recommend Towson BMW. Wendy and Jeff Miller

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2021

    The service representative who specializes in tires at this dealership (Lek) was EXTREMELY HELPFUL. he was able to walk me through the selection process... in detail and very competently. He then facilitated the installation for me so that the vehicle was available for pick up 4 hours later. Moreover, the gentleman who returned my car to me notice several bird droppings on the roof and side and spontaneously returned the vehicle to the washer for further cleaning. It is this type of service that makes Towson BMW the quality dealership it is known to be. Over the last 10 years and 5 purchased cars here I have never been disappointed by the friendliness and competence of its employees

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mark - Reading your review makes us truly proud of what we do. Thank you for the kind words regarding Lek and our team. We'll always be here for yo...ur service needs!

  • 5.0 out of 5
    February 16, 2021

    Quick and easy! Dropped off night before and they performed a visual diagnostic with video report, all before completing recall work. Blake was very responsive.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tim, Thank you for sharing your review! We're glad Blake was able to make your experience 5-star. Thank you for choosing BMW of Towson!

  • 5.0 out of 5
    February 15, 2021

    Found the car online, test drove, negotiated price, Picked the car up - all pretty seamless. Tyler was very easy to work with and made it a positive buying... experience

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BMW of Towson

    Thank you so much for taking the time to review your purchase experience with Tyler. Your overall experience is our #1 goal. Thank you for choosing BM...W of Towson.


    Worked with:
    Tyler Lanham

    Client Advisor

    (5.0) 53 reviews

  • 5.0 out of 5
    February 15, 2021

    Excellent Costumer Care and Service. Professional at all times. Answered all my service needs in a very timely manner. Truly Second to None. Strongly recommend... Towson BMW for your car care needs.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We're so glad our service team could make your experience top-notch. Thank you for choosing BMW of Towson for your serv...ice needs!

  • 5.0 out of 5
    February 13, 2021

    Everyone was very professional and very helpful. Great car buying experience. Excellent customer service from everyone we spoke to. Would highly recommend... to anyone looking for a new car

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BMW of Towson

    Thank you so much for sharing your kind feedback! We are so glad that Tyler and our team made the buying process seamless. Thank you for trusting BMW ...of Towson and enjoy your new BMW!


    Worked with:
    Tyler Lanham

    Client Advisor

    (5.0) 53 reviews

    Jacqueline Wells

    Finance Manager

    (5.0) 99 reviews

    Bo Brand

    General Sales Manager

    (4.7) 30 reviews

  • 1.0 out of 5
    February 13, 2021

    3 HOURS waiting time for Oil change ( with appointment in advance). NO COMMENT!!!No communication and updates on service progress. ( only text with 23... seconds video for car inspection- the quickest inspection ever seen)

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    BMW of Towson

    Hello, we are so sorry to read your feedback. We're not exactly sure what happened during your visit and we apologize for any miscommunication. If you...'d like to discuss your visit in further detail, please contact our service manager, Richard Strickland at richard.strickland@bmwtowson.com. Thank you.

  • 5.0 out of 5
    February 12, 2021

    Terrific experience. Tyler was great. He was knowledgeable and very responsive. He advocated a great trade-in value and discount on the extended warranty.... Entire process was smooth from start to finish

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BMW of Towson

    Hello A Gormley, Thank you for your recommendation! We truly appreciate your kind words. Thank you for choosing BMW of Towson for your BMW needs!


    Worked with:
    Tyler Lanham

    Client Advisor

    (5.0) 53 reviews

    Jacqueline Wells

    Finance Manager

    (5.0) 99 reviews

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