BMW of Towson

(3.9) 259 reviews

Dealer on Cars.com since March 2001

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 7:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed

Reviews

3.9
259 lifetime reviews. Includes reviews from DealerRater.com
  • Best New Car Purchase Experience Ever!

    My wife and I were looking to replace our 2007 BMW 335i convertible with the new 4 Series convertible. Since we knew exactly the option we wanted, it ...was manageable to shop pricing over the internet. Towson gave us the very best pricing upfront without all the "BS". Actually they killed the other BMW dealers on price. The entire staff at Towson BMW was an absolute pleasure to deal with. They made the entire process pleasant. I would highly recommend Towson BMW. Wendy and Jeff Miller

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • A+++ Service

    The thought of buying a luxury vehicle can be intimidating but the staff at BMW Towson were all accomodating and very pleasant. Wesley Bishop most es...pecially provided me excellent service and was very patient with all of my inquiries. He has a very calm demeanor which made it all less overwhelming. The finance personnel Bridgette Holliday also made my purchase stress-free. Thank you guys!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Great trade-in experience

    Wesley was great, he listened to why I visited the dealership and then suggested several alternatives to address my concerns. My final deal was not wh...at I expected, it was better. Thanks Wesley.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

Read all reviews

See All In-Stock Inventory


Service & Repair

Service Reviews

3.9

91 lifetime reviews of the Service Department.
Includes reviews of BMW of Towson from DealerRater.com

  • Poor customer relationship

    Lately, BMW of Towson service seems to be cutting every possible corner they can at the expense of their customers. This gripe is the result of the in...ability to obtain a loaner car for a recall service. I don???t feel that it???s the customer???s fault that the airbag is defective and takes an ???hour??? to replace. Unfortunatley, my current schedule does not allow for me to sit for a couple hours (usually longer than their claims) so I try to schedule mult appointments at once. Today I was informed that 2+ hours worth of service does not warrant a loaner car, even if it???s at the fault of the manufacturer. I???ve owned my BMW for almost 7 yrs and have been going to BMW of Towson since purchase and this is the first time in that time I???ve been turned away. Maybe Mr. McCormick is having a bad day or maybe the policies have changed. Either way, not cool.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

  • Winter tire swap & honoring free BMW accessory offer

    Pleasure meeting Rich, friendly and quite helpful setting up the corporate $300 free accessory offer. I had already setup the tire swap with Tom so my... visit was brief with Rich. A+ service manager.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

Read all Service & Repair reviews
Service Pricing

    Wheel Balance

    $89.95

    Wheel Alignment (4WD)

    $198 and up*

    Car Wash

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since March 2001

BMW & Porsche of Towson. It is our goal to make your entire Sales, Parts, Service, and Collision Repair experience the absolute best. BMW of Towson is a family owned and operated dealership. Clients find us on the web, at Costco, in many local credit unions, and through their friends and family that have selected this dealership prior. We are driven to excellence and want to be rated number one by you, our client. BMW of Towson would like to welcome you to our family. We look to a relationship that far exceeds your BMW needs and expectations for years. Ask about our Priority 1 Service - no appointment ever needed and 100+ plus BMW loaners.

"Serving MD, PA, DC. Home of Priority 1 Service, where no appointment is needed & 100 plus BMW loaners."
BMW of Towson
700 Kenilworth Dr Towson, MD 21204
New (410) 846-1506
Used (410) 846-0066
Service (410) 709-3597
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.