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BMW of Towson

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 1:00 PM

BMW of Towson Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2001

At BMW of Towson, you are Priority 1. It is our goal to make your entire sales, parts, service, and collision repair exp

...

erience the absolute best. BMW of Towson is a family owned and operated dealership. We are driven to excellence and want to be rated number one by you, our client. BMW of Towson would like to welcome you to our family. We look to building a relationship that far exceeds your BMW needs and expectations for years. Ask about our Priority 1 Service - no appointment ever needed and 100+ plus BMW loaners.

"BMW of Towson...where you are Priority 1."

Service

Wheel Balance

$89.95

Wheel Alignment (4WD)

$198 and up*

Car Wash

Complimentary

Oil, Filter Change (Premium)

$79.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
566 lifetime reviews. Includes reviews from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 20, 2020

    Great experience. Would definitely buy another car from Bryon and BMW of Towson. Dealership and team were very professional, friendly and helpful. thank... you for your help

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi BK! Thanks for taking the time to post such a wonderful review about your experience working with Bryon. We are happy to read that our team made yo...ur car buying experience A+. Thank you for your kind words and for choosing BMW of Towson!


    Worked with:
    Bryon Stack

    Client Advisor

    (5.0) 58 reviews

  • 5.0 out of 5
    May 19, 2020

    Even in times of furloughs and staff reductions, Tyler Lanham and BMW of Towson went above and beyond. Tyler is awesome - he made sure that I had answers... to all of my questions prior to visiting the dealership and while onsite. He checked in post sale to ensure all things were going well. Highly recommend Tyler and BMW of Towson.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tim! Thank you for an incredible review about Tyler. We're lucky to have him on our team. We're glad that Tyler could answer all of your questions ...and assist you with the purchase of your BMW. Thank you for choosing BMW of Towson!


    Worked with:
    Tyler Lanham

    Client Advisor

    (4.9) 32 reviews

    Bo Brand

    General Sales Manager

    (4.5) 23 reviews

  • June 4, 2014

    My wife and I were looking to replace our 2007 BMW 335i convertible with the new 4 Series convertible. Since we knew exactly the option we wanted, it was... manageable to shop pricing over the internet. Towson gave us the very best pricing upfront without all the "BS". Actually they killed the other BMW dealers on price. The entire staff at Towson BMW was an absolute pleasure to deal with. They made the entire process pleasant. I would highly recommend Towson BMW. Wendy and Jeff Miller

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 17, 2020

    This is a difficult time for everyone. This dealership went above and beyond, they even delivered the car to WV. Can't say enough about how easy the buying... process was.

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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello! Thank you so much for taking the time to post your review. It was a pleasure assisting you with your purchase. Thank you for your trust in Tyle...r and the BMW of Towson team.


    Worked with:
    Tyler Lanham

    Client Advisor

    (4.9) 32 reviews

  • 1.0 out of 5
    May 14, 2020

    Got a oil change 6 months ago pay 110.00 went today to get a oil change the price jump to 250.00 for a oil change

    4.0 out of 5
    Customer Service
    1.0 out of 5
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    4.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Terrance, We're sorry to read your review. If you'd like to contact us, we'd be happy to discuss in better detail the price difference. Please cont...act Richard Strickland, service manager at richard.strickland@bmwtowson.com. Thank you.


    Worked with:
    Terrence Savoy

    Service Advisor

    (5.0) 17 reviews

  • 5.0 out of 5
    May 9, 2020

    Everyone I dealt with was very helpful I got the car I wanted with no problems and soon as I came in they handled business professional as they should...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! Thank you so much for sharing your feedback. It was refreshing to read your review! Thank you for choosing BMW of Towson for your service needs!


    Worked with:
    Bryon Stack

    Client Advisor

    (5.0) 58 reviews

    Jacqueline Wells

    Finance Manager

    (4.9) 78 reviews

  • 1.0 out of 5
    May 6, 2020

    Parts department people were aggressive at best. Service person was more interested in his lunch than telling us about our car. What’s more they over... charged. At the end of our visit the parts personnel came to us and gave us a lengthy lecture about why we shouldn’t leave without getting work done.

    1.0 out of 5
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    5.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry to read your feedback. We make it our #1 priority to ensure a 5-star experience, and we're sorry you felt as if you didn't receive that.... We did our best to assist you, provide advice, and properly diagnose your vehicle. We're happy to further answer any additional questions you may have regarding your BMW. We do not want you to have this impression of our dealership as we are here to assist! We truly appreciate you choosing BMW of Towson for your repair needs.

  • 5.0 out of 5
    May 3, 2020

    Purchased a rare Mercedes E63s wagon from 600 miles away. Steve Postol answered all of our questions, provided additional photos and made the purchase... experience from such distance easy and quick. He even helped to arrange transportation to our home in Indiana. From start to finish, one of the best general managers and dealerships with whom I have dealt over the last 35 years and nearly 40 vehicles. No hesitation in recommending purchasing from them. Great job!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback. We know you have so many choices when it comes to purchasing a vehicle, and we're glad Steve could assist you fro...m start to finish. Congratulations on the purchase of your Mercedes and please let us know if we can be of further assistance to you!

  • 5.0 out of 5
    May 1, 2020

    Great from Derrick he is extremely knowledgeable. It talks to me with respect and dignity. To provide me with detail explanation about the situation with... my car.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your service experience! We are so glad Derrick ensures your experience is A+++. Thank you for choosing BMW of Towson!


    Worked with:
    Derrick Edwards

    Service Advisor

    (5.0) 28 reviews

  • 5.0 out of 5
    April 30, 2020

    During this difficult time, our experience has surpassed our expectations. Wesley was very responsive to our needs. He was very friendly and no heavy... pressure

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words! We are so glad that we could exceed your expectations and offer your a friendly, accommodating purchasing exper...ience. Thank you for your confidence in BMW of Towson.


    Worked with:
    Wesley Bishop

    Sales Manager

    (4.3) 65 reviews

    John Van Buren

    Client Advisor

    NOT RATED

    Kyle Detling

    Marketing

    NOT RATED

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