Heritage Honda

4.8
(2,338 reviews)
Visit Heritage Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (888) 672-4029 (888) 672-4029
Used (888) 887-4627 (888) 887-4627
Service (888) 698-6305 (888) 698-6305

Reviews

4.8
(2,338 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Heritage Honda from DealerRater.

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4.0

Have been good working with Dora Norman these past few...

Have been good working with Dora Norman these past few visits. She’s knowledgeable and helpful.

5.0

I worked with Erin Natzke. She reached out to me for...

I worked with Erin Natzke. She reached out to me for about a week by phone, without being pushy. She was polite and solicitous. When I went into the dealership she was attentive, energetic, and determined to find something within my budget--even though I kept changing my price point. She even sent to another location for the Subaru Forester that I eventually purchased. We took three test drives and she answered all the questions she could, but was honest enough to tell me when we'd have ask, for example, the Subaru specialist at the dealership. My whole experience with Erin was superb.

5.0

I've been looking for a vehicle for several weeks, I was...

I've been looking for a vehicle for several weeks, I was pretty confident abut the make and model I wanted but still had major questions. I had a great experience with Erin and settled on a car! I hadn't expected to purchase one today but felt comfortable with the information provided and the deal was one I appreciated. No pressure from her - and a lot of patience with my many questions about different aspects of the vehicles as well as the financing, insurance, and other things. We had a whole list that we went through carefully. Thanks, Erin!! I recommend others ask for her ;-) Juliana

5.0

Loved it, quick and easy to get and appointment, it...

Loved it, quick and easy to get and appointment, it didn't take long to service my vehicle. Most of all staff were very kind

5.0

I always feel well served at Heritage Honda. This time,...

I always feel well served at Heritage Honda. This time, Ed Jones navigated my service. It was quick and well done. Thank you!

Consumer response

Thank you, Heritage Honda, for another great experience!

5.0

Excellent and courteous service. Ed evaluated the...

Excellent and courteous service. Ed evaluated the scheduled service required and advised what he thought was necessary for me to address. Totally satisfied with the analysis and work.

Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Take care!

5.0

Erin is by far the best person I’ve ever worked with to...

Erin is by far the best person I’ve ever worked with to get a new car! She was very professional & made sure she took her time with me! In love with my car! THANK YOU ERIN!

Dealer response

Hi Taylor, thank you for your kind review; we are happy to pass along your comments to Erin here at Heritage Honda Parkville! If you have any further questions, please give us a call. We're always happy to help! Take care!

5.0

Called me first thing in the morning when they saw my...

Called me first thing in the morning when they saw my note about needing my car back by 3:00!! It was finished by 11:00!!

Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

5.0

The service technician provided excellent service and was...

The service technician provided excellent service and was very knowledgeable. He was professional and mannerly!

Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

5.0

Erin is the best, she is so nice and professional. She is...

Erin is the best, she is so nice and professional. She is the only person I go to 🙌🏽🙌🏽

Dealer response

Hi Rita, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!