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Reviews

Average Ratings

4.9
759 lifetime reviews. Includes reviews of Heritage Honda from DealerRater.com
  • Good experience with service department

    I have used Heritage Honda in Towson only for service as I moved to this area after buying my car. My experience has been very good so far. They h...

    Dealer Response

    Thanks for the awesome review Tom! We will share your encouraging words with our service team! Please come see us for all of your future service a...


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    I have used Heritage Honda in Towson only for service as I moved to this area after buying my car. My experience has been very good so far. They have been available when I needed them and have completed service on schedule. The people have been helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the awesome review Tom! We will share your encouraging words with our service team! Please come see us for all of your future service and car buying needs! Happy driving!


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  • Family

    We are repeat customers and would come back yet again! Our salesperson, Tim Meade, was great! He was professional, kind and courteous! He got us a...


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    We are repeat customers and would come back yet again! Our salesperson, Tim Meade, was great! He was professional, kind and courteous! He got us a good price for our car. Would definitely recommend Tim and the dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent save

    Initially started working with Derrick Showacre to purchase a Certified pre-owned Odyssey. That vehicle had a strong air freshener odor from a pr...


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    Initially started working with Derrick Showacre to purchase a Certified pre-owned Odyssey. That vehicle had a strong air freshener odor from a previous dealership. Heritage did their best to remove that odor, but when we came back there was still some odor left on the floor mats. Rather than letting us walk away as unhappy customers, they quickly made us a fabulous deal on a new Odyssey. No high pressure sales or extras tacked on, just a quick deal that worked out to our advantage. Derrick, the Herritage management, and finance office all won our trust and turned a potentially frustrating outcome into a very positive experience with significant effort to "keep the customer happy". Both Derrick and the sales manager followed up with phone calls to ensure everything was fine with our new van. I highly recommend this dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A must visit dealership

    Heritage Honda made me through great customer service and product a new Honda family member. The sales person was very professional. I highly reco...


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    Heritage Honda made me through great customer service and product a new Honda family member. The sales person was very professional. I highly recommend. Tsegaye

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding!! Jeff Beck and Dustin Goodman were fantastic
    April 20, 2017

    Jeff "The Honda Guy" Beck was our sales professional and he was exceptional. He made everything about the experience fantastic and we felt comfort...


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    Jeff "The Honda Guy" Beck was our sales professional and he was exceptional. He made everything about the experience fantastic and we felt comfortable throughout the entire process. How about this....a sales professional that truly works with you, it is more than a sale to him he makes it a personal experience. But wait, then you need to complete the paperwork with the dreaded Finance Manager...ugh! Not so what so ever with Heritage. The Finance Manager, Dustin Goodman, was outstanding and continued on with the same theme of Mr. Jeff Beck-Dustin made it a personal experience. Jeff and Dustin....thank you very much..for a wonderful experience-buying a car at Heritage Honda Parkville.

    Does recommend this dealer

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  • Great Service from Tony Mantegna

    Tony is always helpful and very friendly. I get all my service done at this dealer and I always ask for him. I trust when he tells me that I nee...


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    Tony is always helpful and very friendly. I get all my service done at this dealer and I always ask for him. I trust when he tells me that I need something done, especially if that is not what I came in for. Thank you for having someone there that is honest and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Tony was very helpful

    Tony did an amazing job fixing my civic. He was very friendly and worked hard to make sure everything was done correctly. The repairs didnt take l...


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    Tony did an amazing job fixing my civic. He was very friendly and worked hard to make sure everything was done correctly. The repairs didnt take long and i was in and out in no time. I will recommend him to anyone

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Honda

    I regularly go to Heritage Honda in Parkville to get my Civic serviced. Everytime I go, Tony Mantegna is my service advisor. Tony is hands down th...


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    I regularly go to Heritage Honda in Parkville to get my Civic serviced. Everytime I go, Tony Mantegna is my service advisor. Tony is hands down the best advisor at Heritage Honda Parkville. He is extremely nice, humorous, and cooperative. He is great with customers and making sure that they know what's going on with their car. Due to the fact that Tony is such a great advisor and works extremely hard, I believe he deserves a raise. I will continue to come to Heritage Honda Parkville to see Tony!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Quick and easy.

    I had an issue with my Civics computer system, Tony Mantegna,was quick to diagnose the problem and had it fixed the same day. Thanks for the awes...


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    I had an issue with my Civics computer system, Tony Mantegna,was quick to diagnose the problem and had it fixed the same day. Thanks for the awesome experience and service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awesome experience

    Tony Mantegna was helpful and provided excellent service.


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    Tony Mantegna was helpful and provided excellent service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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