Reviews

Average Ratings

4.9
841 lifetime reviews. Includes reviews of Heritage Honda from DealerRater.com
  • Good experience with service department

    I have used Heritage Honda in Towson only for service as I moved to this area after buying my car. My experience has been very good so far. They h...

    Dealer Response

    Thanks for the awesome review Tom! We will share your encouraging words with our service team! Please come see us for all of your future service a...


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    I have used Heritage Honda in Towson only for service as I moved to this area after buying my car. My experience has been very good so far. They have been available when I needed them and have completed service on schedule. The people have been helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the awesome review Tom! We will share your encouraging words with our service team! Please come see us for all of your future service and car buying needs! Happy driving!


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  • Excellent customer service
    September 18, 2017

    Garrett Pall went over and beyond in customer service . He was very polite and helpful and satisfied all my needs. Overall rating he went over the...


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    Garrett Pall went over and beyond in customer service . He was very polite and helpful and satisfied all my needs. Overall rating he went over the top. Excellent customer service.

    Does recommend this dealer
    Came in for service or repair

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  • Heritage MileOne Honda is the best!

    I highly recommend MileOne Heritage Honda. I was looking for a particularly hard to find vehicle and Mark Strine, the sales manager was able to l...


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    I highly recommend MileOne Heritage Honda. I was looking for a particularly hard to find vehicle and Mark Strine, the sales manager was able to locate my truck and have it delivered within 24 hours. He checked in with us throughout the purchase process to make sure everything was to our satisfaction. Jeff Beck, the Sales Associate was very knowledgable and helpful with explaining the various pre-set options, helping me modify everything to my needs. Chuck Sardelis, the Finance manager was also knowledgable, efficient and organized with the all paperwork (title, tags and options), he answered all our questions explained all of the options.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome
    September 16, 2017

    Friendly , Positive Attitude , Kept me Updated from the time I dropped the car off to when I picked it up , Great Customer Service Two Thumbs Up &...


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    Friendly , Positive Attitude , Kept me Updated from the time I dropped the car off to when I picked it up , Great Customer Service Two Thumbs Up &&' 5 Stars Across the Board !!

    Does recommend this dealer
    Came in for service or repair

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  • EXCELLENT RESPONSE TO NEEDS
    September 16, 2017

    The sales agent, Lou Persico was exceptionally professional. He and the other employees of the dealership explained all, aspects of the purchase f...


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    The sales agent, Lou Persico was exceptionally professional. He and the other employees of the dealership explained all, aspects of the purchase fully and took special care to insure that the previously owned vehicle was repaired and brought to new car standards. One of the best car buying experiences ever.

    Does recommend this dealer

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  • Great experience!
    September 13, 2017

    Our salesman, Anthony Witherspoon, made our experience great. He was very professional, yet also personable. He worked extremely hard to find the ...


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    Our salesman, Anthony Witherspoon, made our experience great. He was very professional, yet also personable. He worked extremely hard to find the exact car I wanted and gave us a great price too! I would highly recommend him to anyone in the market for a vehicle. Seth Bond in the finance department did a great job also 👍

    Does recommend this dealer

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  • Heritage Honda Parkville

    Purchased a 2014 Honda Civic from Lou Persico. Excellent service and he could answer all questions asked. He was very patient and talked through a...


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    Purchased a 2014 Honda Civic from Lou Persico. Excellent service and he could answer all questions asked. He was very patient and talked through any concerns I had. He has made periodic check ins since the purchase to ensure everything was going well and has offered guidance on any questions on features after purchase. I would definitely work with him again for a future purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent customer service!
    September 8, 2017

    Tony, took his time to explain the options for my Honda service going over what was critical versus what could wait until next service. In additi...


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    Tony, took his time to explain the options for my Honda service going over what was critical versus what could wait until next service. In addition, he gave me some discounts - that is always a plus! Tony, makes you feel like he is working for you - for me that equals excellent customer service!

    Does recommend this dealer
    Came in for service or repair

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  • inspection
    September 8, 2017

    I called heritage Honda and made an appointment immediately for my car to be inspected to drive for Uber they got me in a few days later. My car ...


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    I called heritage Honda and made an appointment immediately for my car to be inspected to drive for Uber they got me in a few days later. My car was completed in less than 2 hours. they also asked me if I needed a ride when I left my car very courteous and polite people who service there. I would highly recommend them and will refer them to my friends.

    Does recommend this dealer
    Came in for service or repair

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  • Thank you, Mark!
    September 8, 2017

    I have come to this service center for years and always worked with Mark! He is professional, honest and puts the customer first! Thank you!


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    I have come to this service center for years and always worked with Mark! He is professional, honest and puts the customer first! Thank you!

    Does recommend this dealer
    Came in for service or repair

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