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Reviews

Average Ratings

4.9
790 lifetime reviews. Includes reviews of Heritage Honda from DealerRater.com
  • Good experience with service department

    I have used Heritage Honda in Towson only for service as I moved to this area after buying my car. My experience has been very good so far. They h...

    Dealer Response

    Thanks for the awesome review Tom! We will share your encouraging words with our service team! Please come see us for all of your future service a...


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    I have used Heritage Honda in Towson only for service as I moved to this area after buying my car. My experience has been very good so far. They have been available when I needed them and have completed service on schedule. The people have been helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the awesome review Tom! We will share your encouraging words with our service team! Please come see us for all of your future service and car buying needs! Happy driving!


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  • Fantastic

    I had a great Experience They we're extremely helpful. Charlotte was fantastic and worked with me and at the end of the day helped put me in a new...


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    I had a great Experience They we're extremely helpful. Charlotte was fantastic and worked with me and at the end of the day helped put me in a new car

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New CRV

    Excellent customer service. Thanks to Chuck and Rick.


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    Excellent customer service. Thanks to Chuck and Rick.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience awesome sales agent Gary Burlage

    I bought a car there before with no troubles they're great and straightforward with you. They had the new car that I was looking for without the c...


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    I bought a car there before with no troubles they're great and straightforward with you. They had the new car that I was looking for without the crazy mark up every other dealership was doing. Overall great experience took a little bit longer than expected to do the paperwork but that was all on waiting for the insurance company. Gary Burlage is a great sales agent wasn't pushy not trying to get me to buy something that I didn't want or wasn't ready for comma they were very patient and allow me to double-check all my finances to make sure that I was ready for the purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought a 2017 Honda CRV

    Had a positive experience at Heritage Honda Parkville while purchasing a new Honda CRV recently. The thought of having to replace my aging Accord ...

    Dealer Response

    Heritage Honda Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may...


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    Had a positive experience at Heritage Honda Parkville while purchasing a new Honda CRV recently. The thought of having to replace my aging Accord (bought at Heritage 10 years ago) was a bit stressful, but Tim helped the process go as smoothly as possible.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Heritage Honda Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Honda CRV. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!


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  • Bought a new CR-V

    Gary Burlage is great to work with! I bought my last Honda from him ten years ago and when it was time for a new car I knew I was going back to h...

    Dealer Response

    Hi Kim- Heritage Honda Parkville and Gary would like to congratulate you on your new CR-V! We truly appreciate your business and strive to mainta...


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    Gary Burlage is great to work with! I bought my last Honda from him ten years ago and when it was time for a new car I knew I was going back to him. Gary is professional, personable, and easy to work with. Anyone interested in a Honda should definitely look up Gary.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Kim- Heritage Honda Parkville and Gary would like to congratulate you on your new CR-V! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again Kim and have a great day.


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  • Exceptional Service

    I have been having the service on my 08 CR-V handled by Mark Sowder for 9 years now and my parents have had their vehicles taken care of by Mark f...

    Dealer Response

    Greetings Sean! Thank you for stopping by Heritage Honda Parkville. We work extremely hard to ensure a satisfying visit for each and every custo...


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    I have been having the service on my 08 CR-V handled by Mark Sowder for 9 years now and my parents have had their vehicles taken care of by Mark for at least 15 years. Mark is extremely helpful, knowledgeable, and courteous. We take our vehicles nearly an hour to get serviced, even though there are many other options closer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Greetings Sean! Thank you for stopping by Heritage Honda Parkville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you?ve provided Mark and us with exceptional positive feedback. Please ?Like? us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!


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  • Great experience

    I normally don't like buying cars, but Ken Davis a salesman at Heritage Honda of Parkville made the experience pleasant and easy. His knowledge a...

    Dealer Response

    Thank you for your earnest response Karen. We appreciate your feedback and will be sure to share your encouraging thoughts with Ken and the team! ...


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    I normally don't like buying cars, but Ken Davis a salesman at Heritage Honda of Parkville made the experience pleasant and easy. His knowledge and understanding of my needs were more than I expected. I would highly recommend Heritage Honda, especially Ken.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your earnest response Karen. We appreciate your feedback and will be sure to share your encouraging thoughts with Ken and the team! If you should have any further questions or want a little more insight on your purchase, please don?t hesitate to contact us! We would love to work with you again soon.


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  • Mile One Auto Heritage Honda Anthony Witherspoon

    Awesome experience! This is the second car I have bought from Heritage Honda. Anthony thank you so much! For taking your time to listen to my ...


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    Awesome experience! This is the second car I have bought from Heritage Honda. Anthony thank you so much! For taking your time to listen to my needs regarding the perfect vehicle for me. And educating me! Great customer service! Loving my new car! I would recommend Heritage Honda to anyone looking for a car and ask for Anthony . By the way Dustin Goodman workout out a great deal for an extended warranty. Yes! Yay! Dustin thank you too! You guys are amazing! :) -- Sharon

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The best Car buying experience we have ever had
    June 8, 2017

    Awesome! That is all we can say. They set the bar for customer service. We are from PA and could not find the vehicle we were looking for, so ...

    Heritage Honda Parkville

    Hi Landy ¿¿¿ Heritage Honda Parkville would like to congratulate you on your new Honda! It was a great experience for Lou, Seth and our team to in...


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    Awesome! That is all we can say. They set the bar for customer service. We are from PA and could not find the vehicle we were looking for, so we decided to expand our search area. I work in the Maryland area and have heard good reviews about Heritage Honda and that is why my wife and I chose to visit the dealership. Lou Persico was our sales consultant, and we can not say enough wonderful things about our experience with him. We also had a great experience with Seth Bond the Business Manager who completed our paperwork with us...no pressure, just downright personable and honest. Even though we live an hour away, we were so impressed with our visit with Lou, Seth, and Heritage Honda, that we would definitely travel back to Heritage Honda to purchase future vehicles. My advice, if your looking for a Honda vehicle, call Heritage Honda and ask for Lou Persico. You won't be disappointed!!!

    Does recommend this dealer
    Heritage Honda Parkville

    Hi Landy ¿¿¿ Heritage Honda Parkville would like to congratulate you on your new Honda! It was a great experience for Lou, Seth and our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Honda as you settle in, please don¿¿¿t hesitate to contact us! We would be happy to lend our support. Thank you again for taking the time to review us!


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