Mercedes-Benz of Tucson

Excellent customer service. I needed a quick evaluation for a tire leak and they got me in with a loaner car. Lucky Luechtefeld was able to find a much less expensive way to fix my cracked tire rim rather than replacing the entire tire rim.

WOW! Amazing service. Mark was very kind and made sure my vehicle was repaired quickly. I didn’t have an appointment, my battery died, who ever has an appointment for that, right? In any event I pulled into the service bay completely frazzled and within 2 minutes my mind, weary heart and body felt relief knowing I was in good hands with Mark. Mercedes of Tucson’s service is heads and shoulders above the service I used to receive at the Mercedes dealership in Scottsdale! Thank you Mark and Mercedes of Tucson for outstanding customer service and care.

I had another great experience with the Sprinter service. Kyle was helpful, efficient and very friendly! The service was very well done. Making the appointment online was very easy. Thanks

My car came in for routine service and it was done on time and perfect. And I got a heads up about tire tread. Thank you. Even got the car washed, it rained on the way home, of course. Was very happy with everything, especially, my advisor, Lucky.

I had a wonderful experience from the moment I walked through the door. I was excited to have received a follow up email promptly after I submitted an inquiry online. The whole process was fun and unlike a “car buying” experience. This was wholeheartedly due to the stellar service that was provided by Ivana K.! She really took great care of us, and even helped me understand the value of tinted windows in AZ, and how affordable it can be! ;) I’d recommend this to a friend or family member! They have set the bar high, and it’s appreciated!

I had a wonderful experience from the moment I walked through the door. I was excited to have received a follow up email promptly after I submitted an inquiry online. The whole process was fun and unlike a “car buying” experience. This was wholeheartedly due to the stellar service that was provided by Ivana K.! She really took great care of us, and even helped me understand the value of tinted windows in AZ, and how affordable it can be! ;) I’d recommend this to a friend or family member! They have set the bar high, and it’s appreciated!

Don't walk run to this dealership and ask for Brandon Gates! He will make buying a car an enjoyable experience! Knowledgeable, polite & professional, courteous, just all out nice guy and great at what he does! Thank me later!

I have been to a few Mercedes dealerships in the USA and the Tucson dealership is by far the most luxurious, friendly and best service. If you own a MB this is the place for you. They will correct any mistakes that have been made on your car by a non Mercedes shop.

Immensely grateful to Kayla Diaz and Aaron Perrine for taking their time with some of my vehicle concerns. They both were very congenial and went out of their way to satisfy me.. Virginia J.

Mark has always gone above and beyond working with me and my GLC . He has helped me and given great advice always. A pleasure to work with.