Mercedes-Benz of Tucson

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4.5
(337 reviews)
Visit Mercedes-Benz of Tucson
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:00am–6:00pm
Tuesday 7:00am–6:00pm 8:00am–6:00pm
Wednesday 7:00am–6:00pm 8:00am–6:00pm
Thursday 7:00am–6:00pm 8:00am–6:00pm
Friday 7:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–4:00pm 8:00am–6:00pm
Sunday Closed Closed
New (520) 526-9441 (520) 526-9441
Used (520) 526-9526 (520) 526-9526
Service (520) 526-9690 (520) 526-9690

Inventory

See all 127 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
The Mercedes-Benz name represents vehicles on the forefront of innovation in design, technology and styling. Mercedes-Benz of Tucson is proud to offer this iconic brand for customers in Southern Arizona. We are located at 6350 E Grant Rd. Tucson, AZ.
Your Tucson Arizona Mercedes-Benz Dealer

Service center

Phone number (520) 526-9690

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 13 employees View less employees

Reviews

4.5
(337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Tucson from DealerRater.

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5.0

Excellent customer service.

Excellent customer service. I needed a quick evaluation for a tire leak and they got me in with a loaner car. Lucky Luechtefeld was able to find a much less expensive way to fix my cracked tire rim rather than replacing the entire tire rim.

Dealer response

Thank you for your review. We are happy to hear you had a great experience at our dealership. Your review made our day! Our team works very hard to keep our clients happy, but we can only do it thanks to amazing clients like you. We hope to serve you again soon. Mercedes-Benz of Tucson

5.0

WOW!

WOW! Amazing service. Mark was very kind and made sure my vehicle was repaired quickly. I didn’t have an appointment, my battery died, who ever has an appointment for that, right? In any event I pulled into the service bay completely frazzled and within 2 minutes my mind, weary heart and body felt relief knowing I was in good hands with Mark. Mercedes of Tucson’s service is heads and shoulders above the service I used to receive at the Mercedes dealership in Scottsdale! Thank you Mark and Mercedes of Tucson for outstanding customer service and care.

Dealer response

We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests and we are glad that this commitment was reflected in your visit. We look forward to serving you again! Mercedes-Benz of Tucson

5.0

Recent sprinter service

I had another great experience with the Sprinter service. Kyle was helpful, efficient and very friendly! The service was very well done. Making the appointment online was very easy. Thanks

Dealer response

Palmer, Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Sprinter/Mercedes-Benz of Tucson

5.0

Service

My car came in for routine service and it was done on time and perfect. And I got a heads up about tire tread. Thank you. Even got the car washed, it rained on the way home, of course. Was very happy with everything, especially, my advisor, Lucky.

Dealer response

Constance Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Mercedes-Benz of Tucson

5.0

Great Service, with a smile and fun personality!

I had a wonderful experience from the moment I walked through the door. I was excited to have received a follow up email promptly after I submitted an inquiry online. The whole process was fun and unlike a “car buying” experience. This was wholeheartedly due to the stellar service that was provided by Ivana K.! She really took great care of us, and even helped me understand the value of tinted windows in AZ, and how affordable it can be! ;) I’d recommend this to a friend or family member! They have set the bar high, and it’s appreciated!

Dealer response

Nicholas, Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Mercedes-Benz of Tucson

5.0

I had a wonderful experience from the moment I walked

I had a wonderful experience from the moment I walked through the door. I was excited to have received a follow up email promptly after I submitted an inquiry online. The whole process was fun and unlike a “car buying” experience. This was wholeheartedly due to the stellar service that was provided by Ivana K.! She really took great care of us, and even helped me understand the value of tinted windows in AZ, and how affordable it can be! ;) I’d recommend this to a friend or family member! They have set the bar high, and it’s appreciated!

Dealer response

Nicholas, Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Mercedes-Benz of Tucson

5.0

Don't walk run to this dealership and ask for Brandon

Don't walk run to this dealership and ask for Brandon Gates! He will make buying a car an enjoyable experience! Knowledgeable, polite & professional, courteous, just all out nice guy and great at what he does! Thank me later!

Dealer response

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Your Friends at Mercedes-Benz of Tucson

5.0

I have been to a few Mercedes dealerships in the USA and

I have been to a few Mercedes dealerships in the USA and the Tucson dealership is by far the most luxurious, friendly and best service. If you own a MB this is the place for you. They will correct any mistakes that have been made on your car by a non Mercedes shop.

Dealer response

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Your Friends at Mercedes-Benz of Tucson

5.0

Immensely grateful to Kayla Diaz and Aaron Perrine for

Immensely grateful to Kayla Diaz and Aaron Perrine for taking their time with some of my vehicle concerns. They both were very congenial and went out of their way to satisfy me.. Virginia J.

Dealer response

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon! Your Friends at Mercedes-Benz of Tucson

5.0

great service department

Mark has always gone above and beyond working with me and my GLC . He has helped me and given great advice always. A pleasure to work with.

Dealer response

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon! Your Friends at Mercedes-Benz of Tucson

See all 337 reviews