Holmes Tuttle Ford Lincoln

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Reviews

Average Ratings

4.8
660 lifetime reviews.
  • Blown fuse

    Garrett and Steve discovered our blown fuse in our Ford Fusion being towed on our motor home. We had no brake lights and when we stopped the car, ...


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    Garrett and Steve discovered our blown fuse in our Ford Fusion being towed on our motor home. We had no brake lights and when we stopped the car, we couldn't get it out of Park. It took everyone trying to figure out how to find the right fuse and g it out of Park, but they did it! And late in the day with the probability of any further repair not happening until next week, which would ruin our plans for getting home to Cincinnati. And they did it for free! GREAT SERVICE!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • SHOP SUPER

    GOOD SERVICES ASALWAYS THANKS SERVICE DONE ON TIME

    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Jerry! Thank you again for choosing Holmes Tuttle Ford Lincoln, and we hope t...


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    GOOD SERVICES ASALWAYS THANKS SERVICE DONE ON TIME

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Jerry! Thank you again for choosing Holmes Tuttle Ford Lincoln, and we hope to see you again soon!


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  • Owner

    I was very happy with all aspects of my service experience at Homes Tuttle ford..

    Dealer Response

    We're happy to hear that you were pleased with the service you received here at Holmes Tuttle Ford Lincoln, Dennis! We hope to see you again soon!


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    I was very happy with all aspects of my service experience at Homes Tuttle ford..

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're happy to hear that you were pleased with the service you received here at Holmes Tuttle Ford Lincoln, Dennis! We hope to see you again soon!


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  • Lincoln MKX Oil Change Review

    Very pleasant experience, as always. The service is friendly and my car was well taken care of.

    Dealer Response

    We're happy to hear that you were pleased with your experience here at Holmes Tuttle Ford Lincoln, Michael! We look forward to your next visit!


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    Very pleasant experience, as always. The service is friendly and my car was well taken care of.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're happy to hear that you were pleased with your experience here at Holmes Tuttle Ford Lincoln, Michael! We look forward to your next visit!


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  • Service not existent

    I bought a new 2015 Ford Explorer Sport in January, 2015. I called for a service appointment on February 8, 2016. I have a problem with retraction...

    Dealer Response

    Thank you for taking the time to leave us your honest feedback, Larry. We regret to hear your recent experience left you feeling this way and we w...


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    I bought a new 2015 Ford Explorer Sport in January, 2015. I called for a service appointment on February 8, 2016. I have a problem with retraction and extension of steering column. They were taking appointments for the week of Feb. 15. I said I could bring it down after a doctors appointment (about 10:30). I was told if I brought it that late he wouldn't guarantee it would be looked at ( not fixed just looked at). I couldn't get a loaner car. I decided to wait until I get back home in the spring and go to a dealer that cares.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave us your honest feedback, Larry. We regret to hear your recent experience left you feeling this way and we would like to learn more about your visit. Please reach out to us at your earliest convenience so we can review the details of what exactly happened so we can do our best to make this right. We know we can always improve so we look forward to speaking with you soon.


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  • 2015 F150

    We purchased a 2015/Ford/F150 eco-boost. The service was patient and understanding. Rome was our sales person, he was very helpful and listened ...

    Dealer Response

    We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a profession...


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    We purchased a 2015/Ford/F150 eco-boost. The service was patient and understanding. Rome was our sales person, he was very helpful and listened to our needs and helped up pick out the right vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. We appreciate your review and hope we can continue serving you for many years to come.


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  • 2016 Ford Explorer

    Saul was very friendly as always and the finance department was just as nice. Was very impressed on how we didn't wait that long to be approved b...


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    Saul was very friendly as always and the finance department was just as nice. Was very impressed on how we didn't wait that long to be approved by an Auto Finance Company which financed our 2016 Ford Explorer and it is a pleasure to drive such a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service

    Mike did great getting my truck in for service even though I was running a little late


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    Mike did great getting my truck in for service even though I was running a little late

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • service

    the service was fine.It would have been nice if they had washed the car.


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    the service was fine.It would have been nice if they had washed the car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service/maintenance

    Called Garrett Hering ... explained to him my problem whereby he made an appointment for the next day. When I arrived at the assigned appointment,...


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    Called Garrett Hering ... explained to him my problem whereby he made an appointment for the next day. When I arrived at the assigned appointment, he was waiting for me and all was taken care off plus my required maintenance service work. it was a good day and your breakfast wasn't bad either.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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